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PNC Bank, FIFTH AVENUE PLACE BRANCH
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Name: | PNC Bank |
Concentration: | Commercial Lending Specialization |
Established: | 01/01/1804 |
FDIC Insurance: | 01/01/1934 |
Holden By: | PNC FINL SERVICES GROUP INC |
Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
# of Branches: | 2378, view all, view on map |
Website: | www.pnc.com |
Total Assets: | $557,463,343,000 |
Total Deposits: | $428,985,450,000 |
Total Equity Capital: | $50,108,085,000 |
Total Domestic Office Deposits: | $428,490,983,000 |
Net Income: | $5,836,901,000 |
Quarterly Net Income: | $957,096,000 |
Return on Assets: | 1% |
Quarterly Return on Assets: | 1% |
Return on Equity: | 12% |
Quarterly Return on Equity: | 8% |
More... |
Client Review
420 client reviews of PNC Bank scored 2.5 out of 5.
Poor customer service for longtime customers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by xpwk, Oct. 10, 2017
Poor customer service, poor customer service, poor customer service. Don't step into this branch unless you are wearing your business suit. After banking with PNC for nearly 12 years, I would expect some type of decorum in dealing with long time customers. The employees at this branch don't seem to understand the concept of females that are both married and have an active profession, along with the need to correct a name on a bank account to match that of every other form of identification. After previously providing a marriage certificate and multiple forms of identification reflecting the correct name, I was told that additional documentation may be necessary and that I'd have to call ahead and make an appointment to have someone else review it. Review what? The only difference about my trip to this branch opposed to the other various trips to this branch was that I didn't wear a suit today. Perhaps if I wore my suit, the employees would have treated me with dignity.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fifth Avenue Place Branch at Pittsburgh, PA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by xpwk, Oct. 10, 2017
Poor customer service, poor customer service, poor customer service. Don't step into this branch unless you are wearing your business suit. After banking with PNC for nearly 12 years, I would expect some type of decorum in dealing with long time customers. The employees at this branch don't seem to understand the concept of females that are both married and have an active profession, along with the need to correct a name on a bank account to match that of every other form of identification. After previously providing a marriage certificate and multiple forms of identification reflecting the correct name, I was told that additional documentation may be necessary and that I'd have to call ahead and make an appointment to have someone else review it. Review what? The only difference about my trip to this branch opposed to the other various trips to this branch was that I didn't wear a suit today. Perhaps if I wore my suit, the employees would have treated me with dignity.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fifth Avenue Place Branch at Pittsburgh, PA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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