Fifth Third Bank, Okemos Branch

Name:Fifth Third Bank, Okemos Branch
Full Service Brick and Mortar Office
Review:128 client reviews
Location:4815 Okemos Road
Okemos, MI 48864

Ingham County
View Other Branches
 
Phone:517-347-7852
Office Hours:Mon:09:00:17:00
Tue:09:00:17:00
Wed:09:00:17:00
Thu:09:00:17:00
Fri:09:00:17:30
Sat:09:00:12:00
Branch Deposit:$61,222,000
FDIC Cert:#6672
Established:1890-01-01


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:1865-01-01
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bancorp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1350, view all, view on map
Website:https://www.53.com
Total Assets:$136,279,317,000
Total Deposits:$105,321,294,000
Total Equity Capital:$16,562,005,000
Total Domestic Office Deposits:$103,812,683,000
Net Income:$1,500,406,000
Quarterly Net Income:$388,698,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
 More...


Client Review

128 client reviews of Fifth Third Bank scored 2 out of 5.

Bad Experiences at Lake Forest, Sanford FL Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ChangingBanks, Aug. 20, 2015

Less than a year ago I made a large deposit into my existing account. The teller loudly stated so the entire bank could hear, this can take 12 days to clear because you don't have enough to cover it. So much for privacy. I also have a mastercard with this bank. I have an 812 credit score so you know I pay on time all the time. I was two days late with payment and then paid the entire balance in full. They still charged me late fees. I called and they were rude and hung up on me. I'm a long term customer with an stellar credit record and I paid the balance in full. Now, I received a large monetary gift from a relative. I opened a third account with it. I was told it would 12 days  of days to clear but they could on Monday, have the manager release the funds. Then it's Wednesday, the funds are not released. I call after being transferred several times and was told it would clear Thursday. Guess what? Hasn't cleared. It's been almost two weeks now. On top of this the rep who opened my account gave me the third degree as if I stole the money or something. Where did it come from? Is it a loan? What are your plans for it? None of your business, just open the account. Been a customer for 5 years and giving you more business. Now I am still without access to my funds and when I called last I was told some excuse about no one was there who could release the funds. Are you a bank? Ridiculous. Do not bank here. They treat you poorly, almost like a criminal, they are inept and lazy and don't keep their promises. I plan to remove my accounts from here and go with another bank when I have the time to deal with all the hassles that involves. In the meantime, it is too late for me, save yourselves!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Lake Forest Branch at Sanford, FL
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26 year former bank employee now disabled
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SadiePanama, Jul. 06, 2015

I'm rather new to you as an account holder but II've had a mortgage with you for many years. Even did a refi with you some years back. I know banking like the back of my hand so I know what goes on. You do need more customer service people to wait on customers in the lobby area, at least there needs to be 2 of them. I'm referring to the Lakeland, Fl. South Combee Road Branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Combee at Lakeland, FL
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Nice bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Blkpanther, Jun. 22, 2015

Nice bank with Nice people'

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Singleton Square Branch at Norcross, GA
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All Reviews...

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