Comenity Capital Bank

Name:Comenity Capital Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:1 client review
Location:2795 East Cottonwood Parkway, Suite 100
Salt Lake City, UT 84121

Salt Lake County
 
Phone:801-527-2272
Deposit:$2,234,718,000
FDIC Cert:#57570
Established:2003-12-01


The Bank

Name:Comenity Capital Bank
Concentration:Credit-Card Specialization
Established:2003-12-01
FDIC Insurance:2003-12-01
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
Total Assets:$5,282,641,000
Total Deposits:$3,418,649,000
Total Equity Capital:$707,043,000
Total Domestic Office Deposits:$3,418,649,000
Net Income:$75,995,000
Quarterly Net Income:$35,742,000
Return on Assets:3%
Quarterly Return on Assets:3%
Return on Equity:24%
Quarterly Return on Equity:21%
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Client Review

1 client review of Comenity Capital Bank scored 1 out of 5.

Ms. Traci Holden
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by unhappyT, Jul. 06, 2016

After being approved and given a credit card through this institution, after using it, and paying my monthly payments on time, I received a letter stating that this account was terminated. This is WRONG and UNFAIR. Now my credit is blemished because you closed the account, for NO reason!! I have gone up through several "supervisors" in your customer service Dept. I have been unable to get an answer as to why, and no satisfaction. I have called the CEO of the store that you work for in handling their credit accounts as well as Your CEO, Ron Ostler who of course did not answer the phone. I have also filed a complaint with the Pa Dept of banking. This is NOT right and I am not the only one being treated poorly by this banking institution!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Comenity Capital Bank, Comenity Capital Bank at Salt Lake City, UT
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