Woodforest National Bank
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115 client reviews
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| Name: | Woodforest National Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 09/05/1980 |
| FDIC Insurance: | 09/05/1980 |
| Holden By: | WOODFOREST FINL GROUP EMPLOYEE STK OWNERSHIP PLAN WITH 401 K PROVISIONS AMENDED&RESTATED EFF 01 01 21 |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 742, view all, view on map |
| Website: | www.woodforest.com |
| Total Assets: | $8,842,472,000 |
| Total Deposits: | $8,102,079,000 |
| Total Equity Capital: | $676,515,000 |
| Total Domestic Office Deposits: | $8,102,079,000 |
| Net Income: | $154,597,000 |
| Quarterly Net Income: | $30,439,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 21% |
| Quarterly Return on Equity: | 17% |
| More... | |
Client Review
115 client reviews of Woodforest National Bank scored 3.5 out of 5.
Spoken Yet Unwritten Policy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mona9, Jul. 09, 2014
Three months ago, I deposited a third party check. It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box. Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check. I had never heard of a bank not cashing a third party check. I asked why and the rep told me that they didn't know my brother and could not verify his identity. What? I couldn't believe it. So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort. So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks. So all of the bank managers follow a spoken yet unwritten policy. Who does that?
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Woodforest National Bank at Spring, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mona9, Jul. 09, 2014
Three months ago, I deposited a third party check. It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box. Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check. I had never heard of a bank not cashing a third party check. I asked why and the rep told me that they didn't know my brother and could not verify his identity. What? I couldn't believe it. So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort. So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks. So all of the bank managers follow a spoken yet unwritten policy. Who does that?
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Woodforest National Bank at Spring, TX
Was this review helpful to you? Yes, No Report Abuse
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