Name:Woodforest National Bank, MOUNT VERNON WALMART BRANCH
Full Service Retail Office
Review: 3.5star113 client reviews
Location:110 Davidson Rd
Mount Vernon, IL 62864

Jefferson County
View Other Branches
Branch Deposit:$3,153,000
FDIC Cert:#23220

The Bank

Name:Woodforest National Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:09/05/1980
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:774, view all, view on map
Total Assets:$9,251,928,000
Total Deposits:$7,968,722,000
Total Equity Capital:$774,417,000
Total Domestic Office Deposits:$7,968,722,000
Net Income:$98,072,000
Quarterly Net Income:$43,173,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:26%
Quarterly Return on Equity:22%

Client Review

113 client reviews of Woodforest National Bank scored 3.5 out of 5.

This bank sucks
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Unhapy, Oct. 08, 2019

They suck! Have no concern for their customers at all! I also love how there are 3 to 4 people standing behind the counter talking and will make you wait in a line instead of helping you in a timely manner! You are getting paid people to do a job so do it! Today I went in to do a cash advance. Done it every month off this card for years now all the sudden it’s a problem. Never been asked for my pin in all the years I’ve used this card and of course then the card was declined. The employees just hands me the card and says she cannot try again. I asked so what am I supposed to do? I need this money to make my car payment! They could care less. I had to go purchase items to take cash off my card that way because they couldn’t be bothered. Hate this bank. Left there and went to another bank so I plan to go back tomorrow to open a new checking with someone else. Every time I go to this bank it’s always some kind of issue! They wouldn’t let me deposit a SSI check that my son gets either! Had done that for a couple years with no problem then all the sudden they couldn’t do that either! Just a joke. Do yourself a favor and open an account at another bank and not Woodforest !

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Mount Vernon Walmart Branch at Mount Vernon, IL
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1 comment. Add a comment

by IceWizard 2019-12-25 07:13:04
Sounds to me like some of those "most helpful folks" need to be taken out behind the ole woodshed and taught a few manners! If they could just pull off the job they ask for, trained for and GET PAID TO DO.... Well you get where his is going


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