Woodforest National Bank, Review

Woodforest National Bank, Review

Average rating stars based on 116 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
59
4 star:
11
3 star:
3
2 star:
9
1 star:
34
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They cost you
 1star Overall Rating
by bigmouth, Mar. 10, 2013

I was just looking on the site to see if i wanted go with them. I found that answer out real quick. The answer is easy no. They cost you more than you many or may not put in. I am not rich and I don't have money to put in an account and then have it taken away by fees. It is called second chance to help you built not to break up down. I would not have even given them a star. The only reson i did was because they have a good picture for this foolishness they call a bank. I dont like the peoples attitudes that work there anyway. None of them in Montgomery Al.

* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Montgomery Al 8180 Branch at Montgomery, AL
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by ByeFelicia 2016-03-02 04:49:07
Go try to open an account at Wells Fargo, PNC, or BB&T.
Let me know about their "second chance" accounts and it's fees.
Oh yeah, that's right. They don't let people with bad banking history or bad credit open accounts with them.
Good luck with that.
Nosey Worker
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by pooh, Feb. 20, 2013

Do not bank with them. The Texarkana location has a worker by the name Leain and she goes in people accounts without their premission. And then calls asking you question about what you deposit in your account. It's none of your business. They are rude when you call to speak to branch manager. Bank any where but with them

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Texarkana Wal-Mart Branch at Texarkana, TX
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Rosco
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by RoscoS, Feb. 17, 2013

Heather at the Senatobia branch is the best, and so is the rest of the staff, also the people in Oxford are great too. I love the personal service, and after going to the bank at oxford for the second time the teller remembered my name and remembered that my husband was in the hospital! I love this bank!  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Senatobia Branch at Senatobia, MS
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horrible perfume; too strong!!!
 2star Overall Rating
 4star Interest Rate and Cost
 1star Office Environment & Staff
 4star Waiting Time
 3star Other Services
by grevemiss, Feb. 05, 2013

Please please tell the Kathy lady in there (pry 50 years old; bleach blond hair, heavy set gal) to stop w/the nasty perfume! My eyes hurt every time she helps me. She is SOOO sweet and nice and I love to talk to her; but have a headache w/in 30 seconds of speaking w/her. Please please make it stop!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Decatur Wal-Mart Branch at Decatur, IN
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I am closing my account immediately!
 2star Overall Rating
 1star Interest Rate and Cost
 3star Office Environment & Staff
 4star Waiting Time
 2star Other Services
by WanderingWraith, Jan. 19, 2013

Well, I have an account with Woodforest and the day before yesterday, my purse was stolen as well as my bank card. I reported it stolen to my bank and they supposedly canceled the card and it couldn't be used anymore. Well, not 24 hours later, the lowly pricks who took my purse are there using my "canceled card" somehow again. I went back to the bank and told them to close the account altogether which they said they did and I sign on the website to make sure but its not cancelled and I'm overdrafted about 600 dollars now! What the heck is this? I'd rather go with chase or generations, where I know they're safer. Don't go with woodforest please.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Fm 1604 Wal-Mart Branch at San Antonio, TX
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Ms. L Thomas
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by rippedoffbythisbank, Dec. 29, 2012

Do not open a account this poor excuse of a bank.  Inconsistent with their policies.  Customer service is non existent.  They are rude unfriendly and have no idea what they are suppose to be doing.  I have attempted to close out an account twice.  Went to open an Account with another bank and it showed I owed this bank money after numerous phone calls my account was never closed and service charges were  charged to me because of a zero balance!  The bank did not have me sign the close account form.  Seriously an error on the banks part cost me?  This bank is only out to make money at your expense!  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Big Spring Wal-Mart Branch at Big Spring, TX
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would never bank here
 1star Overall Rating
 1star Office Environment & Staff
by mimic29, Nov. 20, 2012

I don't have an account here and I would never want one here. I drove my mother there as a favor because she was sending money to her brother who is the one with the bank account there. The lady that helped us was rude and unfriendly. It made me uncomfortable to be there. Are all banks in walmart like this? I left the first convenience bank at the supercenters for this exact reason.

* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Lewisville Market Branch at Lewisville, TX
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a sorry excuse of a bank
 2star Overall Rating
 5star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by steven28107, Nov. 17, 2012

Do NOT set up ACH withdraws from any account with this bank.   The bank will sometimes allow, and sometimes not allow ACH drafts if there the funds are there or not.  Three times they rejected ACH drafts when the account did not have the funds, and three times they let the ACH go through and maintained a negetive account balance.   They do not have a consistant track record.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Locust North Carolina Branch at Locust, NC
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bigbanker
 1star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by bigbanker, Nov. 04, 2012

i hate the new staff at your katy bank. they all have a very bad attitude when you have a bank issue. then when ask to use thier phone, they told me they do not let customers use thier phone. then when i went back 10 days later and ask for help bad attitude.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Katy Mills Wal-Mart Branch at Katy, TX
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Great Bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Izzyjo08, Sep. 30, 2012

I have been with this bank for 4 years and have never had such a great relationship with a bank and all the employees. They know myself and all my family. They are wonderful to deal with. From the manager to the tellers, one word, professional!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Macomb Walmart Branch at Macomb, IL
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Complaint about Fredonia Branch Woodforest Bank!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by PlanktonPosse, Aug. 10, 2012

My complaint about this branch of Woodforest Bank is that they are not receiving the awards and kudos that they deserve from the upper echelon.  The staff at the Fredonia Branch are remarkable and deserving of recognition.  I could always use a different bank but I absolutely refuse.  The staff did an in-house fund raiser to help with the financial costs of my family once they found out that I had been diagnosed with Stage 4 Breast Cancer.  Who does that?  That was the first time that I had ever received money from a bank!!!  Keep up the excellent work and I will be a lifelong member.  To the bosses of this fine bank.....reward them....they deserve that and so much more!!!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Fredonia Branch at Fredonia, NY
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THE BEST!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by lanieboo, Jun. 09, 2012

I started with this bank in North Carolina. I have kept my account(s) through living in IL, KY, and now TN. I will drive 30 min to use this bank over next door to any other bank in America!!!!! No hassle, great rates, excellent service, and their senior plan is bar none the best. I pay for NOTHING!!! I encourage all my family and friends to use this bank. Now I encourage you!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, Nashville Walmart at Nashville, NC
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by mccangle 2014-03-20 23:39:47
I love woodforest bank because they are open 7 days a week and it's easy to get your money direct deposit. Never have any problems the the people that work there. I live in Clarksdale ms and my son will be going to college in Nashville tn in June. And I'm so glad that you'll have a bank in Nashville tn. Because my son will need access to it. Its jus so convenient for us to use this bank. Thanks woodforest. And I would love to say Thank you to all the tellers at the woodforest bank in Clarksdale Ms. They are so nice and they know there customers by name and always helping us. They are so nice and respectful aand polite. I love them all of them. THEY ARE GREAT PEOPLE AT THE WOODFORDST BANK IN CLARKSDALE MS. I LOVE DOING BUSY WITH THEM
Owner
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by gulfcoastcajun, May. 14, 2012

THIS HAS GOT TO BE THE BEST BANK THAT I HAVE EVER HAD. MOST FRIENDLIEST EMPLOYEES THAT HELP YOU WITH ANY AND ALL NEEDS THAT YOU MAY HAVE. DON'T FORESEE ME EVER LEAVING WOODFOREST NATIONAL BANK...

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Waveland Branch at Waveland, MS
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Great Bank
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by g5harlan, Apr. 11, 2012

I do not only all of my personal checking here, but I have five business accounts here as well. Very friendly and helpful staff. Love the hours.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, Cypress Tx Walmart Branch at Cypress, TX
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Woodforest National Bank Evansville (West)
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by lauraallen2, Feb. 17, 2012

The customer service was excellent. The staff is friendly, knowledgeable and helpful. They quickly greeted me. They are hardworking and professional. I strongly encourage others to open accounts at this branch!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, West Evansville Indiana Branch at Evansville, IN
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Awesome
 4star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by Joseph, Dec. 04, 2011

I really like the customer service.  I notice that the branches I go to are pretty busy and the customers are satisfied with their transactions.  The staff is attentive and courteous. Overall I really like the bank.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Cedar Park Wal-Mart Branch at Cedar Park, TX
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Awesome
 4star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by Joseph, Dec. 04, 2011

I really like the customer service.  I notice that the branches I go to are pretty busy and the customers are satisfied with their transactions.  The staff is attentive and courteous. Overall I really like the bank.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Cedar Park Wal-Mart Branch at Cedar Park, TX
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woodforest national bank
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by seanjohn, Nov. 10, 2011

there is a racial issue between black and white. i stud in waiting to ask for more information about the bank when the black lady walked away from me to take a check from a black man that approached from the customer service area. in amazement i went to her and said i was first in line and she told me to wait than she went into the back and a blond girl i believe her name was heather finished helping me! something really needs to be done about this!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Fl Brooksville Branch at Brooksville, FL
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by margyl 2014-12-05 13:55:53
I opened my account in Cleveland,Ohio in 2002. I have never had a bad experience with any employees. They all greet with a smile. The employees always ask if I need anything? TheY never rush me. They ask if there is anything else they can do for me. The same goes for the telephone main line employees. The only things I wish they had was help for those trying to repair their credit. They have cash advances in case you have an emergency. The interest amount is not so bad. It is very hard to get a personal and used car loan with them. I would never change my account with them.
glad i switched
 4star Overall Rating
by spartanburg1, Nov. 09, 2011

I switched banks because I didn't like going in and having to talk to a banking representative through plexi glass.  The associates are always friendly and I have never had to wait in line yet.  I love the extended hours as compared to other banks.  I always do online banking, but since woodforest sends me an email alert every day about my account, I have yet to set up my online account.  I like being able to deposit money and then 5 minutes later make my credit card payment because the deposit has already been credited to my checking account.  There isn't a single thing so far that I dislike about the East Side Spartanburg branch location.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Spartanburg Branch at Spartanburg, SC
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Very rude manager
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by manager, Nov. 01, 2011

The manger is something else, I called woodforest main office and had the most awful complaint to them about that manager in Macomb, Illinois. Please see other ppl. reviews. Seems like every1 knows how rude and ugly she is. The main branch has informed me that they are getting a lots of words even ppl. cussing them for giving the job for that fake lady in Macomb. They told me that they are working on firing her soon. Great news for me and for the others ppl. Please read all reviws.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Macomb Walmart Branch at Macomb, IL
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