Woodforest National Bank, La Alexandria Branch

Name:Woodforest National Bank, La Alexandria Branch
Full Service Retail Office
Review:104 client reviews
Location:2050 North Mall Drive
Alexandria, LA 71301

Rapides County
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Phone:318-442-4382
Office Hours:Sun: 11:00 to 14:00
Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 19:00
Fri: 09:00 to 19:00
Sat: 09:00 to 14:00
Branch Deposit:$1,030,000
FDIC Cert:#23220
Established:2009-09-19


The Bank

Name:Woodforest National Bank
Concentration:Commercial Lending Specialization
Established:1980-09-05
FDIC Insurance:1980-09-05
Holden By:Woodforest Financial Group Employee Stock Ownership Plan (With 401(K) Provisions) (Amended And
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:760, view all, view on map
Website:www.woodforest.com
Total Assets:$6,424,186,000
Total Deposits:$5,758,453,000
Total Equity Capital:$603,578,000
Total Domestic Office Deposits:$5,758,453,000
Net Income:$77,524,000
Quarterly Net Income:$32,218,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:27%
Quarterly Return on Equity:22%
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Client Review

104 client reviews of Woodforest National Bank scored 3.5 out of 5.

Ms. Matlock
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MsMatlock, Jul. 31, 2019

Worst banking experience EVER!!! Had to move & left enough money in account for couple months service charge. After less than three months they took additional fees and closed my account leaving me $4.12 overdrawn. When I got settled 950 miles away and received zero emails that the account was closed and gave my new employer my account info for direct deposit: they accepted my deposit and deducted the 4.12 fee and an overdraft fee. Fine. Then accepted a second direct deposit and then continue to to take out fees on a closed account!!!!!!! Then told me by Robyn at the Alexandria louisiana branch that they were mailing me the remainder of my money that the stole by accepting into a closed account. She also told me that she would let me know when she mailed me the cashiers check that of course they were charging me for! No call... no check at new address I provided. As I live 300 miles from nearest branch I cannot travel to receive the money they have that belongs to me in person and work as I work 6 days a week. How can they keep taking service fees for an account they closed? That is theft! So; i continue to call the North Mall Dr branch only to be given a false corporate number. This bank is awful and i will spend my money to sue them if not resolved very soon. DO NOT GIVE THESE PEOPLE YOUR BUSINESS EVER!!!!!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, La Alexandria Branch at Alexandria, LA
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