Woodforest National Bank, Review

Great Bank with great hours
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by Mimigraycat, Feb. 18, 2023

 I have been a customer since
2010 .This bank & branch employees have gone above & beyond time & time again for me..I have recommended this branch to alot of my friends who then opened accounts & are very satisfied...I even moved out of state 6 yrs ago but continue my banking here..worth the drive!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0613 EAST STROUDSBURG PENNSYLVANIA WALMART BRANCH at East Stroudsburg, PA
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Great Service Friendly Staff but...
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by JennieSez, Apr. 25, 2021

It's become a hassle to go when they are open.  I work a lot and the reason I opened my account there was because they were open 7 days a week and decent hours each day.

Now, they are closed Sundays, have short hours the rest of the week.  They don't open until I'm at work and to be honest the hours seem to be constantly changing.

Not cool, not cool at all.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0142 Harrisburg Illinois Branch at Harrisburg, IL
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great bank
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by taztaker60, Feb. 23, 2017

My experience opening a new account there was great. Staff was friendly and explained every step of the process.I had many options to choose from. I like that their located inside our walmart so if i need to shop its all in one place. The evening hours work out great too.I feel this bank would be a great starter bank for a teen too.Keep up the good work.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0571 Van Wert Ohio Walmart Branch at Van Wert, OH
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Wonderful customer service
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by Morris2426, Sep. 09, 2016

Came to use notary public services fearing that services would be reserved for bank members only or that notary would not be present. But to our surprise, notary was present at opening hour, 9am, and it was available to anyone.
One young man and woman tended us in a friendly quick manner.
I did think the fee was overpriced but service was conveniently located in Walmart so I guess its worth it.
6$ for 1st page and 1$ eah page after.

* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, San Benito Wal-Mart Branch at San Benito, TX
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best bank for second chance
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by joebak, Jan. 24, 2015

Friendly people good and quick service, only thing I think needs improvement is the opening time 10:00, other than that very good place to bank at.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0566 South Bend Indiana Walmart Bran at South Bend, IN
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stolen bank card
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by leeleerowland, Apr. 28, 2014

I had my bank card stolen. I called the franklin branch the shut down the card right away. I went up there sign paper work. Everyone was real nice explained to me everything I need to do as far as filing a polices report.they was great in a not so great time in my life. Thank you woodforest in franklin ohio

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Franklin Ohio Branch at Franklin, OH
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Boots mom
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by Bootsmom, Jan. 02, 2014

I have had nothing but wonderful experiences since opening an account with this bank, but it would be even better if I were able to deposit funds after hour and through the ATM .

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Woodlands West Wal-Mart Branch at Spring, TX
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Awesome
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by Joseph, Dec. 04, 2011

I really like the customer service.  I notice that the branches I go to are pretty busy and the customers are satisfied with their transactions.  The staff is attentive and courteous. Overall I really like the bank.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Cedar Park Wal-Mart Branch at Cedar Park, TX
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Awesome
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by Joseph, Dec. 04, 2011

I really like the customer service.  I notice that the branches I go to are pretty busy and the customers are satisfied with their transactions.  The staff is attentive and courteous. Overall I really like the bank.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Cedar Park Wal-Mart Branch at Cedar Park, TX
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glad i switched
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by spartanburg1, Nov. 09, 2011

I switched banks because I didn't like going in and having to talk to a banking representative through plexi glass.  The associates are always friendly and I have never had to wait in line yet.  I love the extended hours as compared to other banks.  I always do online banking, but since woodforest sends me an email alert every day about my account, I have yet to set up my online account.  I like being able to deposit money and then 5 minutes later make my credit card payment because the deposit has already been credited to my checking account.  There isn't a single thing so far that I dislike about the East Side Spartanburg branch location.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Spartanburg Branch at Spartanburg, SC
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Customer
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by mrsvbc, Jul. 28, 2010

Weekend hours were convenient but now has changed.
Hold time on account is very long - up to 30 days, when merchants place a hold on credit cards for amounts over $500. Excellent customer services on treatment by tellers and manager at retail bank, Pflugerville,TX. Note: interest rate and cost - N/A - I have not used -(not poor.)

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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