Woodforest National Bank, Baton Rouge Branch

Name:Woodforest National Bank, Baton Rouge Branch
Full Service Retail Office
Review:96 client reviews
Location:10606 North Mall Drive
Baton Rouge, LA 70809

East Baton Rouge County
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Office Hours:Sun: 11:00 to 14:00
Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 19:00
Fri: 09:00 to 19:00
Sat: 09:00 to 14:00
Branch Deposit:$1,384,000
FDIC Cert:#23220

The Bank

Name:Woodforest National Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1980-09-05
Holden By:Woodforest Financial Group Employee Stock Ownership Plan (With 401(K) Provisions) (Amended And
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:731, view all, view on map
Total Assets:$5,699,603,000
Total Deposits:$5,179,462,000
Total Equity Capital:$468,616,000
Total Domestic Office Deposits:$5,179,462,000
Net Income:$24,417,000
Quarterly Net Income:$24,417,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:21%
Quarterly Return on Equity:21%

Client Review

96 client reviews of Woodforest National Bank scored 3.5 out of 5.

I hate this bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by felishac, Jun. 16, 2015

I am an ex military wife, my ex husband was in the Marine Corps 1st then U.S Army retired after 24 yrs in, he was deployed to Iraq after 9/11 he stayed there for 5 years then came home for 2 weeks then retired in them 2 weeks and went back over as a contractor working with Special Forces. He has now been there 10 years. All the time he has been there he has sent me money for me to take care of the household bills and to take care of the 3 kids, we divorced in 2004 and he still sent me money til yesterday 06/15/2015 and he would send by way of wiring from his bank account with USAA & Capital One, into my Woodforest account for the last 3 yrs since I moved to Louisiana, I had been with other banks before and NEVER had any problems, today I tried to use my debit card an couldn't so I went to the bank to find out what was wrong, they told me my account was closed for suspicious activity on my account and due to the extensive monitoring required for the activity on your account we regret to inform you your account will be closed. I called and spoke with the corporate office and they said they are not obliged to tell me what was suspicious activity was on my account, We have the same last name and the wires come in his name to my name and they can also see I pay all my bills with my debit card, so they are thinking I am a drug dealer or money laundering, so they closed my account, my 3 kids have accounts with them that now we are closing and I advise you to NEVER bank with them, My ex husband and best friend fights for this country and I can't even have him wire money to me from his bank account to pay bills and take care of the kids as long as I was with Wood Forest National Bank, because to them I am obviously a criminal and not a mother & ex military wife of 24 years!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Baton Rouge Branch at Baton Rouge, LA
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by EYESRVD2 2015-06-17 15:50:45
by KateOclock 2016-06-02 16:33:23
You could always get a job and make your own money? Or maybe go back to school? That was the most poorly written jumble of nonsense I've ever seen. What did the service and time served, moving, children, divorce, etc., have to do with any of this? It didn't.

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