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Woodforest National Bank, Review
Woodforest National Bank, Review
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based on 114 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 57 Reviews with 5 Star
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by Izzyjo08, Sep. 30, 2012
I have been with this bank for 4 years and have never had such a great relationship with a bank and all the employees. They know myself and all my family. They are wonderful to deal with. From the manager to the tellers, one word, professional!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Macomb Walmart Branch at Macomb, IL
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Izzyjo08, Sep. 30, 2012
I have been with this bank for 4 years and have never had such a great relationship with a bank and all the employees. They know myself and all my family. They are wonderful to deal with. From the manager to the tellers, one word, professional!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Macomb Walmart Branch at Macomb, IL
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Complaint about Fredonia Branch Woodforest Bank!
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by PlanktonPosse, Aug. 10, 2012
My complaint about this branch of Woodforest Bank is that they are not receiving the awards and kudos that they deserve from the upper echelon. The staff at the Fredonia Branch are remarkable and deserving of recognition. I could always use a different bank but I absolutely refuse. The staff did an in-house fund raiser to help with the financial costs of my family once they found out that I had been diagnosed with Stage 4 Breast Cancer. Who does that? That was the first time that I had ever received money from a bank!!! Keep up the excellent work and I will be a lifelong member. To the bosses of this fine bank.....reward them....they deserve that and so much more!!!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Fredonia Branch at Fredonia, NY
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby PlanktonPosse, Aug. 10, 2012
My complaint about this branch of Woodforest Bank is that they are not receiving the awards and kudos that they deserve from the upper echelon. The staff at the Fredonia Branch are remarkable and deserving of recognition. I could always use a different bank but I absolutely refuse. The staff did an in-house fund raiser to help with the financial costs of my family once they found out that I had been diagnosed with Stage 4 Breast Cancer. Who does that? That was the first time that I had ever received money from a bank!!! Keep up the excellent work and I will be a lifelong member. To the bosses of this fine bank.....reward them....they deserve that and so much more!!!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Fredonia Branch at Fredonia, NY
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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THE BEST!!
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by lanieboo, Jun. 09, 2012
I started with this bank in North Carolina. I have kept my account(s) through living in IL, KY, and now TN. I will drive 30 min to use this bank over next door to any other bank in America!!!!! No hassle, great rates, excellent service, and their senior plan is bar none the best. I pay for NOTHING!!! I encourage all my family and friends to use this bank. Now I encourage you!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, Nashville Walmart at Nashville, NC
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lanieboo, Jun. 09, 2012
I started with this bank in North Carolina. I have kept my account(s) through living in IL, KY, and now TN. I will drive 30 min to use this bank over next door to any other bank in America!!!!! No hassle, great rates, excellent service, and their senior plan is bar none the best. I pay for NOTHING!!! I encourage all my family and friends to use this bank. Now I encourage you!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, Nashville Walmart at Nashville, NC
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by mccangle 2014-03-20 23:39:47
I love woodforest bank because they are open 7 days a week and it's easy to get your money direct deposit. Never have any problems the the people that work there. I live in Clarksdale ms and my son will be going to college in Nashville tn in June. And I'm so glad that you'll have a bank in Nashville tn. Because my son will need access to it. Its jus so convenient for us to use this bank. Thanks woodforest. And I would love to say Thank you to all the tellers at the woodforest bank in Clarksdale Ms. They are so nice and they know there customers by name and always helping us. They are so nice and respectful aand polite. I love them all of them. THEY ARE GREAT PEOPLE AT THE WOODFORDST BANK IN CLARKSDALE MS. I LOVE DOING BUSY WITH THEM
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by gulfcoastcajun, May. 14, 2012
THIS HAS GOT TO BE THE BEST BANK THAT I HAVE EVER HAD. MOST FRIENDLIEST EMPLOYEES THAT HELP YOU WITH ANY AND ALL NEEDS THAT YOU MAY HAVE. DON'T FORESEE ME EVER LEAVING WOODFOREST NATIONAL BANK...
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Waveland Branch at Waveland, MS
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby gulfcoastcajun, May. 14, 2012
THIS HAS GOT TO BE THE BEST BANK THAT I HAVE EVER HAD. MOST FRIENDLIEST EMPLOYEES THAT HELP YOU WITH ANY AND ALL NEEDS THAT YOU MAY HAVE. DON'T FORESEE ME EVER LEAVING WOODFOREST NATIONAL BANK...
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Waveland Branch at Waveland, MS
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great Bank
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by g5harlan, Apr. 11, 2012
I do not only all of my personal checking here, but I have five business accounts here as well. Very friendly and helpful staff. Love the hours.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, Cypress Tx Walmart Branch at Cypress, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby g5harlan, Apr. 11, 2012
I do not only all of my personal checking here, but I have five business accounts here as well. Very friendly and helpful staff. Love the hours.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, Cypress Tx Walmart Branch at Cypress, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Woodforest National Bank Evansville (West)
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by lauraallen2, Feb. 17, 2012
The customer service was excellent. The staff is friendly, knowledgeable and helpful. They quickly greeted me. They are hardworking and professional. I strongly encourage others to open accounts at this branch!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, West Evansville Indiana Branch at Evansville, IN
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lauraallen2, Feb. 17, 2012
The customer service was excellent. The staff is friendly, knowledgeable and helpful. They quickly greeted me. They are hardworking and professional. I strongly encourage others to open accounts at this branch!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, West Evansville Indiana Branch at Evansville, IN
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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A bank that REALLY cares about it's customers!
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by JasonInPennsylvania, Dec. 28, 2011
About a year and a half ago, I was looking to open a checking account because another bank had charged me way too much for simple things like calling in and talking to someone at their office ($10 fee). I went to 2 other banks and they refused to open an account for me because of me refusing to pay the ridiculous fees the other banks charged me.
Then I was in my local Walmart and saw a bank there with a sign "2nd Chance Checking" so I stopped in and asked a few questions about their fees and such and then successfully signed up for an account with absolutely no problem. The branch manager, Andrea, personally opened my account and was very kind and friendly.
As the months passed by the tellers at Woodforest got to know me and always were very kind and always called me by my first name when I dropped by to deposit or withdraw money. By the way almost every deposit is available IMMEDIATELY! At the other bank, even though I'm sure they knew me, it seemed like I was just a number to them, maybe because I kept a lower balance than other customers, maybe because I had no huge loans with them, who knows. Also if I made a deposit that wasn’t cash it would take 1-3 business day(s), or more, to be available to me. Not at Woodforesst! The tellers at WOODFOREST always treated me like I had a million bucks in my account.
After having an account there for a year, in good standing, they upgraded my account to a free account with FREE $500 in overdraft protection that they called "privilege pay." At the other banks they made you apply for a line of credit to get overdraft protection, which, of course, they never approved for the average person! Not at Woodforest! They upgraded my account one day I was in there, making a deposit, surprising me! Wow, again making me feel like a treasured client.
At one point in time I had an overdraft, it got paid (thank goodness) and I got charged a $34 fee. Now its worth mentioning that while Woodforest only charged me ONE overdraft fee, the other bank would have charged me about 11 FEES because at my other bank they charged overdraft fees on” pending items” too. Again, NOT AT WOODFOREST. I went in that day and corrected my account making the balance positive and making sure my “pending transactions” didn't get any overdraft fees when they cleared. I talked to the manager that day and she told me that they limit the amount of overdraft fees that someone can incure in one day. Then she told me she would REFUND the overdraft fee if I completed an online banking education class (which took about 10 minutes to do) which was well worth the $34.00 I was refunded.
Another great thing about Woodforest is their online banking. You can log in anytime and see EVERYTHING going on with your account. For example, if I just went to the store and spent $50, there it was right on the screen. If I just got gas, instead of showing $1 it showed the actual amount. This is very helpful, in case you make a mistake. If you overspent, as long as you can make it to the bank before the "pending items" change to "posted items" (about 1-3 days) you can save yourself on fees if you make a deposit and bring your account to a positive balance. My other bank hid the "pending transactions" and just told you a total of them. Like I said earlier in this review, if you make a mistake and over spend, you will be charged fees on EVERY “pending item” that could be as much as $300+. NOT WOODFORREST!
Fast forward about 6 months. I woke up and checked my account online as I always do and there was an ACH for $200 that I did not recognize. It turned out to be fraud. Now this is what impresses me the most about Woodforest National Bank, the Vice President of the entire company (not just my local bank manager or a regional manager) this was the real deal Vice President of the bank (on a NATIONAL executive level) calling me from HIS CELL PHONE! A few questions and he fixed the problem RIGHT AWAY and told me to call him ON HIS CELL PHONE if I ever needed his help again. Now you tell me of a bank where the VICE PRESIDENT personally helped you out when your account only had a balance of $112.00 and gave you his cell phone number for future help if needed! Again, ONE MORE REASON I felt like I had a million dollars in my account.
To summarize, I would highly recommend this bank to anyone who wants a bank that not only says “We care about our customers….” but they ABSOLUTLEY really 100% do care about their customers. Thank you Woodforest for your AMAZING service. It’s the little things your bank does that counts. I’ve had bank accounts with around 25-30 banks in my lifetime and NEVER got the great service from anyone like I have from you. I’m just your ordinary guy who keeps an average of $300-600 in my account with “not so good” credit. Keep up the good work and everyone will have accounts with your bank! Thank You, from your customer for life!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Woodforest National Bank, Latrobe Walmart Branch at Latrobe, PA
22 of 22 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JasonInPennsylvania, Dec. 28, 2011
About a year and a half ago, I was looking to open a checking account because another bank had charged me way too much for simple things like calling in and talking to someone at their office ($10 fee). I went to 2 other banks and they refused to open an account for me because of me refusing to pay the ridiculous fees the other banks charged me.
Then I was in my local Walmart and saw a bank there with a sign "2nd Chance Checking" so I stopped in and asked a few questions about their fees and such and then successfully signed up for an account with absolutely no problem. The branch manager, Andrea, personally opened my account and was very kind and friendly.
As the months passed by the tellers at Woodforest got to know me and always were very kind and always called me by my first name when I dropped by to deposit or withdraw money. By the way almost every deposit is available IMMEDIATELY! At the other bank, even though I'm sure they knew me, it seemed like I was just a number to them, maybe because I kept a lower balance than other customers, maybe because I had no huge loans with them, who knows. Also if I made a deposit that wasn’t cash it would take 1-3 business day(s), or more, to be available to me. Not at Woodforesst! The tellers at WOODFOREST always treated me like I had a million bucks in my account.
After having an account there for a year, in good standing, they upgraded my account to a free account with FREE $500 in overdraft protection that they called "privilege pay." At the other banks they made you apply for a line of credit to get overdraft protection, which, of course, they never approved for the average person! Not at Woodforest! They upgraded my account one day I was in there, making a deposit, surprising me! Wow, again making me feel like a treasured client.
At one point in time I had an overdraft, it got paid (thank goodness) and I got charged a $34 fee. Now its worth mentioning that while Woodforest only charged me ONE overdraft fee, the other bank would have charged me about 11 FEES because at my other bank they charged overdraft fees on” pending items” too. Again, NOT AT WOODFOREST. I went in that day and corrected my account making the balance positive and making sure my “pending transactions” didn't get any overdraft fees when they cleared. I talked to the manager that day and she told me that they limit the amount of overdraft fees that someone can incure in one day. Then she told me she would REFUND the overdraft fee if I completed an online banking education class (which took about 10 minutes to do) which was well worth the $34.00 I was refunded.
Another great thing about Woodforest is their online banking. You can log in anytime and see EVERYTHING going on with your account. For example, if I just went to the store and spent $50, there it was right on the screen. If I just got gas, instead of showing $1 it showed the actual amount. This is very helpful, in case you make a mistake. If you overspent, as long as you can make it to the bank before the "pending items" change to "posted items" (about 1-3 days) you can save yourself on fees if you make a deposit and bring your account to a positive balance. My other bank hid the "pending transactions" and just told you a total of them. Like I said earlier in this review, if you make a mistake and over spend, you will be charged fees on EVERY “pending item” that could be as much as $300+. NOT WOODFORREST!
Fast forward about 6 months. I woke up and checked my account online as I always do and there was an ACH for $200 that I did not recognize. It turned out to be fraud. Now this is what impresses me the most about Woodforest National Bank, the Vice President of the entire company (not just my local bank manager or a regional manager) this was the real deal Vice President of the bank (on a NATIONAL executive level) calling me from HIS CELL PHONE! A few questions and he fixed the problem RIGHT AWAY and told me to call him ON HIS CELL PHONE if I ever needed his help again. Now you tell me of a bank where the VICE PRESIDENT personally helped you out when your account only had a balance of $112.00 and gave you his cell phone number for future help if needed! Again, ONE MORE REASON I felt like I had a million dollars in my account.
To summarize, I would highly recommend this bank to anyone who wants a bank that not only says “We care about our customers….” but they ABSOLUTLEY really 100% do care about their customers. Thank you Woodforest for your AMAZING service. It’s the little things your bank does that counts. I’ve had bank accounts with around 25-30 banks in my lifetime and NEVER got the great service from anyone like I have from you. I’m just your ordinary guy who keeps an average of $300-600 in my account with “not so good” credit. Keep up the good work and everyone will have accounts with your bank! Thank You, from your customer for life!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Woodforest National Bank, Latrobe Walmart Branch at Latrobe, PA
22 of 22 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great Bank! Great Staff
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by believer, Oct. 17, 2011
I have banked with another large bank for decades, but have discovered the old fashioned personal touch where your bank knows you by name and treats you with respect. I love, love, love the website and its simplicity. It is truly a great place to bank!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Barker Cypress Branch at Cypress, TX
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby believer, Oct. 17, 2011
I have banked with another large bank for decades, but have discovered the old fashioned personal touch where your bank knows you by name and treats you with respect. I love, love, love the website and its simplicity. It is truly a great place to bank!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Barker Cypress Branch at Cypress, TX
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ui889
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by hien, Sep. 04, 2011
8999
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Martinsburg Wv Walmart Branch at Martinsburg, WV
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby hien, Sep. 04, 2011
8999
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Martinsburg Wv Walmart Branch at Martinsburg, WV
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Woodforest National Bank
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by Beetsie, Jun. 23, 2011
Woodforest needs to put a bank in Victoria Texas.
They are the best bank to do business with. I already
have an account with them, but need to move to Victoria, Texas and I would like to stay with the same bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Crosby Branch at Crosby, TX
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Beetsie, Jun. 23, 2011
Woodforest needs to put a bank in Victoria Texas.
They are the best bank to do business with. I already
have an account with them, but need to move to Victoria, Texas and I would like to stay with the same bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Crosby Branch at Crosby, TX
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Super bank, none better
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by rupright, Apr. 30, 2011
I moved to Va from La approx 2 years ago. We needed a local bank that was handy and close. While in Walmart I was approached by a Woodforest teller asking if I needed a bank. Long story, shortened; these people go beyond to make banking easy, friendly, and most of all convenient. The staff is always top notch, the manager always takes time to talk with every customer, most by their first names. I was at the bank late one afternoon to deposit a check, the manager asked me if I had known about my son taking out money during the school day. Not only does he know my name, he has taken the time to learn my sons names. Hometown banking at it's finest... THIS IS HOW A BANK SHOULD OPERATE!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Tabb Wal-Mart Branch at Yorktown, VA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rupright, Apr. 30, 2011
I moved to Va from La approx 2 years ago. We needed a local bank that was handy and close. While in Walmart I was approached by a Woodforest teller asking if I needed a bank. Long story, shortened; these people go beyond to make banking easy, friendly, and most of all convenient. The staff is always top notch, the manager always takes time to talk with every customer, most by their first names. I was at the bank late one afternoon to deposit a check, the manager asked me if I had known about my son taking out money during the school day. Not only does he know my name, he has taken the time to learn my sons names. Hometown banking at it's finest... THIS IS HOW A BANK SHOULD OPERATE!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Tabb Wal-Mart Branch at Yorktown, VA
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Woodforest review
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by Ellen, Apr. 15, 2011
I have been banking with woodforest for a year. I am a highly satisfied customer. Anytime I have a question it has been answered. Also when I come in I am waited on within 2 minutes. The service is always professionnal and they listen to their customers. They have the edge because people return for good service. I will recommend this bank to others.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Dayton Walmart Branch at Dayton, OH
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Ellen, Apr. 15, 2011
I have been banking with woodforest for a year. I am a highly satisfied customer. Anytime I have a question it has been answered. Also when I come in I am waited on within 2 minutes. The service is always professionnal and they listen to their customers. They have the edge because people return for good service. I will recommend this bank to others.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Dayton Walmart Branch at Dayton, OH
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Linda
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by purplestar, Dec. 31, 2010
I would give this branch 5 stars across the board. The staff is second to none. They call me by name every time. I am not a number. The service is great. They answer my questions or research any problems (very few)promptly. At times there is a short wait when they are busy but they move you along.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Temple Walmart Branch at Temple, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby purplestar, Dec. 31, 2010
I would give this branch 5 stars across the board. The staff is second to none. They call me by name every time. I am not a number. The service is great. They answer my questions or research any problems (very few)promptly. At times there is a short wait when they are busy but they move you along.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Temple Walmart Branch at Temple, PA
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all good
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by zednem, Sep. 21, 2010
They have demonstrated professionalism and no matter what the problem was they showed great patience and delt with the situation in possitive and kind way. Their people skills make other banks look so sad, time is great, they don't keep you waiting for ever. i have banked with them for 3 years now and i won't go back to any of the others i've banked with. (Bank of America, and Chase)
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby zednem, Sep. 21, 2010
They have demonstrated professionalism and no matter what the problem was they showed great patience and delt with the situation in possitive and kind way. Their people skills make other banks look so sad, time is great, they don't keep you waiting for ever. i have banked with them for 3 years now and i won't go back to any of the others i've banked with. (Bank of America, and Chase)
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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I love this bank!
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by brandon63, Aug. 09, 2010
Aside from having fantasic hours and being open every day of the year, with the exception of Christmas, Newark, Ohio's Woodforest National Bank is literally a bank that will meet all your needs. Their fees are low, their customer service is out of this world, everyone there knows me by name and I am happy with the money I have invested their--I have a couple CDs as well as an IRA and their Platinum Plus Checking account. I am very pleased with their interest rates. They might not be extravagant, but they are the best rates in the area. I have run into a few problems with my account (merchants charging my card twice and things like that), yet the folks at this Woodforest always help me out!
Their branch network consists of over 700 locations, almost 80 of those just here in Ohio. They also have Western Union, which is handy from time to time.
My grandmother has their Sterling Advantage account, which is free checking for anyone age 50 or older. She gets a free debit MasterCard, free checks for the life of the account, free money orders and cashier's checks, free notary services and all types of other free things!
I highly recommend this bank to those with a few dollars and those with a few thousand dollars! It's well worth it.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby brandon63, Aug. 09, 2010
Aside from having fantasic hours and being open every day of the year, with the exception of Christmas, Newark, Ohio's Woodforest National Bank is literally a bank that will meet all your needs. Their fees are low, their customer service is out of this world, everyone there knows me by name and I am happy with the money I have invested their--I have a couple CDs as well as an IRA and their Platinum Plus Checking account. I am very pleased with their interest rates. They might not be extravagant, but they are the best rates in the area. I have run into a few problems with my account (merchants charging my card twice and things like that), yet the folks at this Woodforest always help me out!
Their branch network consists of over 700 locations, almost 80 of those just here in Ohio. They also have Western Union, which is handy from time to time.
My grandmother has their Sterling Advantage account, which is free checking for anyone age 50 or older. She gets a free debit MasterCard, free checks for the life of the account, free money orders and cashier's checks, free notary services and all types of other free things!
I highly recommend this bank to those with a few dollars and those with a few thousand dollars! It's well worth it.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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This is about the bank not the branch.
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by tirknights, May. 25, 2010
Do not bank with woodforest there main objective is to make sure that you over draft your account so that they can keep giving you 35 dollar charges on each transaction and the will not notify you if your account is low.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
6 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby tirknights, May. 25, 2010
Do not bank with woodforest there main objective is to make sure that you over draft your account so that they can keep giving you 35 dollar charges on each transaction and the will not notify you if your account is low.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
6 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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banking tellers to service managers
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by jimmy Ramsden, Apr. 05, 2010
The service from every one i have come in contact with from the tellers tellers account manager has been just wouderfull,some one speeks to me when ever i walk in to the bank,and wnen ever i have a problem ,they get it straightin out right away,so thanks a lot.
* this reviewer has be with this bank for >10 years
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jimmy Ramsden, Apr. 05, 2010
The service from every one i have come in contact with from the tellers tellers account manager has been just wouderfull,some one speeks to me when ever i walk in to the bank,and wnen ever i have a problem ,they get it straightin out right away,so thanks a lot.
* this reviewer has be with this bank for >10 years
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