Woodforest National Bank, Review

Woodforest National Bank, Review

Average rating stars based on 114 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
57
4 star:
11
3 star:
3
2 star:
9
1 star:
34

A total of 57 Reviews with 5 Star

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Jean
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
by Gerberdaisy, Jan. 27, 2024

Jean is always really helpful. She is very knowledgeable if you have a question. She gets you in and out with no problem. Everyone there are very friendly .  Awesome place to bank

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0140 SALISBURY MARYLAND BRANCH at Salisbury, MD
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Friendly Staff, Very Welcoming
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by comenichia2ben, Sep. 21, 2021

I haven't been with this bank very long, but every time I visit, it's always the same. This location, off of Independence Blvd, makes me feel like part of the family, no matter when I visit or who's working. This branch isn't even the closest location to me, but I gladly go out of my way for this staff. Their energy is the same as when I was a new customer just browsing, as it is now, and I've been here over three months. The set us process was smooth, the employees all were very forthcoming, welcoming, full of energy, and just overall professional and polite. No matter who's working that day, I receive the same energy, they even know me by name and call out to me, making it more of an experience. They'll ask me more than just the regular "how are you", they make the effort to actually remember me and get to know me, asking about my dogs, how's school going, and other such things that show me that they're really paying attention and here for me. I've never been so happy with a bank or it's experience before, I will definitely keep returning. Thank you and keep up the great work!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0812 Matthews Wal-Mart Branch at Charlotte, NC
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by Aponi 2024-01-04 15:44:15
I have never had a issue with woodforest banking even during covid 19 ,the bank we banked at was in Zanesville ohio ,very friendly people smiling very accommodating.  O just left a country and returned back to my home town USA due to domestic violence.  I am not a racist I love all colors and I don't care if your pink with purple polka dots we all need to show respect and try a little kindness in this world.  People leaving childish comments on Here pitting black against black and black against white is re damn diculous where is medea when you need her ?

Racism is a cancer that is Fueled by hate and past bitterness and unforgiveness , FYI my family part Cherokee, shawnee from Ohio and we
Are old school ... those who throw bricks from glass houses need to realize your only living in your own sand castle so grow the f up
EXCELLENT SERVICE!!! I LOVE THESE GUYS!
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by TolliverJ, May. 27, 2020

I have been a member for a few years and I really enjoy the personal touch and care given at this branch.  The branch manager Haley is so professional and helpful.  The tellers especially very professional and helpful.  I am considering changing all of my accounts to this bank just because I know if there is an issue I will be notified and it will be taken care of.  I have been offered some great deals and my business is growing and I am strongly considering taking all of my business here.  Thank you for making my busy life more manageable.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0129 Pearland Wal-Mart Branch at Pearland, TX
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Been a loyal customer and for a reason
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Shiftlynx, Sep. 21, 2019

Best bank I have had. I have been with them for 7 years and out of all that time, only had small encounters that were dealt with without any hassle the same day. Very friendly staff and they always call me by name when I walk up. I would recommend this bank to anyone that is looking for a long term bank with neighbor like employees. To me they are more like family

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0390 Roanoke Virginia Walmart Branch at Roanoke, VA
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The Best
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Steffie, Dec. 31, 2018

The Annapolis Rd branch in Landover Md is the best...Destiny, Jamal,  Antience, & Melody are hands down the most efficient group working for Woodforest. I appreciate  everything & how they go out of their way to accommodate & assist me even though the former manager Michelle P is missed she did a very good job training & equipping them.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0564 Landover Hills Maryland Walmart at Hyattsville, MD
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Awesome Customer Service
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by happy527, Nov. 27, 2018

I opened an account there about two years ago after banking with another large commercial bank for years. Everytime I go to the bank or call they treat you like you are the most important customer they have had all day.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Hudson Avenue Branch at Rochester, NY
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Very helpful
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Carolina29574, May. 27, 2018

Manager was very friendly and knowledgeable. Having a business in north and south carolina i wanted to consolidate into using 1 bank and not 2 different in different states. Will look forward to working with this bank . Friendly staff for sure.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0843 Laurinburg Wal-Mart Branch at Laurinburg, NC
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Best Staff I've ever dealt with.
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by Glazzman, May. 24, 2018

Karachi,Sherry,Janice and Ashley(new). Always professional and courteous. I've never had a bad dealing with this branch. The staff is efficient and know what they are doing. They always have smiles on there faces and are in great spirits. Enough that when I've had a rough day at work. That by the time I've made my deposits, I'm leaving with a smile on my face. It's so wonderful that they even have a collection for the children's food bank. My husband and I who happens to also work at Wal-Mart, have our Business, Checking and Savings Accounts all at this Bank. I always have our employees open up an account with Wood Forest Bank as it's the easiest way for them to get paid. I'm pleased to know that Woodforest Banks are located in several states as we travel several times a year. Thank you to the Woodforest Bank Staff for making our Banking experience a Pleasure and not pain. You All ROCK.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0847 Clayton Wal-Mart Branch at Clayton, NC
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Amazing service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by BB420, May. 13, 2018

I think his name is Dustin but he is awesome as well as all the staff! There very helpful!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0770 Corsicana Wal-Mart Branch at Corsicana, TX
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Customer service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Melissa27908, May. 10, 2018

I recently visited the Tanglewood branch in Elizabeth City I was having a particular rough day.wgen I got there the teller was so helpful I did not get her name but she had long blonde and super nice and helpful.the teller directed me to Faye who was so helpful understanding caring and has continued to help me with a few banking issuses since opening my account I just wanted to take mintue and thank them for awesome customer service.you always hear the bad but never the good and these two young ladies truely understand customer service.


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Elizabeth City Walmart Branch at Elizabeth City, NC
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Great customer service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 2star Waiting Time
 5star Other Services
by Peacelove123, Feb. 03, 2018

I went 2 the branch and I had the best experience. My day started off horrible until I went to the bank. I talked to the most kindest person. She made me feel like I was important. I was only there for 30 minutes and she explained everything so clear. I have so many nice things to say about the bank. Her name is Catherine Mcdonald. had a beautiful smile.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 8140 Meridian Mississippi Walmart Br at Meridian, MS
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by Kendyl 2018-05-05 15:04:06
I love this bank they made me feel good. And they give Second Chances the people there were so kind and nice
Great bank
 5star Overall Rating
 5star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Mrjerryp, Nov. 11, 2017

Woodforest bank is a great bank close to where I live.all the bank people are very nice & alway's helpful in otherword's awesome bank.& not going anywhere. The bank for me Woodforest bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 8136 Waveland Mississippi Walmart Br at Waveland, MS
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Best bank I've ever been a client of....
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Miami, Dec. 19, 2016

In short, the staff is attentive, insightful, and courteous. I am always treated respectfully by all employees. I've banked here for 3 years and the banking service itself is in a class all its own. When I inquire about certain policies, I receive quality responses and insight. As we know, money management is tough, but I can count on my friends at my local branch to answer my questions thoroughly.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0539 Lynchburg Walmart Branch at Lynchburg, VA
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Best Bank I've ever used
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by hobo, Aug. 05, 2016

The staff at the Murphysboro Wal Mart location is the nicest and most helpful i've ever seen.  No matter what the problem, they seem to be able to help me resolve it.  Thank you so much.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0143 Murphysboro Illinois Walmart Br at Murphysboro, IL
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love this branch
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by trinityblacio, Jun. 05, 2016

These people are great. They know me by heart, and help me whenever they can. I've never had a bank go out of their way as they do. The manager there is awesome! I've recommended a number of times to my family.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Elyria Ohio Branch at Elyria, OH
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by Rosario 2016-12-04 07:59:41
Convenient banking location.all the staff in the bank are pleasant and helpful. I would highly recommend this bank to anyone considering changing from their current bank
Lovely staff members
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by WhackYerWeedz, Mar. 18, 2016

I would like to thank the woodforrest staff members for patience and understanding

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0918 Little Creek Walmart Branch at Norfolk, VA
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Mr. Rosemon C. Pilot Jr.
 5star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by EliteCleaner, Oct. 13, 2015

I wanted to take time out to recognize the professionalism of of Mrs. Tawana Williamson the Branch Manager at the Decatur Branch of Wood Forest Banks. She is superlative in the execution of her duties as branch manager. Her customer service skills are superb and without match. I have been banking with Wood Forest for several years now and have conducted business in several states Mrs. Williamson stands out as being a top performer and should be promoted and given a pay increase.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 8057 Decatur Alabama Walmart Branch at Decatur, AL
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Mrs.
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ava7, Sep. 14, 2015

Have always had good experiences with Woodforest! One particular employee who helped me this past week was Liz. She went above and beyond to help me, excellent customer service and made me feel comfortable and at ease with difficult decisions.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0413 Fm Plaza Branch at Spring, TX
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I am back with my Woodforest again...
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Madmisstexas, Aug. 27, 2015

I banked at Wells Fargo, Bank of America, and Bank One. I tell you one thing. When I make a deposit to my account and wait the waiting period. I decide to go out of town. I expect to be able to have access to my money. The embarrassment I went thru to not be able to withdraw or be able to eat or to buy anything because I had used my temporary card more than three times!! made me close my accounts and go to Wood Forest. I was able to have some money to go back home and eat. I am a happy camper now

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Fredericksburg Wal-Mart Branch at Fredericksburg, TX
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Donna A
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by DSexy55, Jun. 14, 2015

I just love this bank its the best ever the staff are awesome they give you help in every way known. I love the fact they call me by name. If I have problems they go the extra miles to see that it is resolve to my satisfaction.I have been to other locations and none can compare to this one. Keep up the good work and I will always remain a faithful customer.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0196 Indianiapolis Indiana Walmart B at Indianapolis, IN
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