Woodforest National Bank, 0526 Laurel Walm,art Branch

Name:Woodforest National Bank, 0526 Laurel Walm,art Branch
Full Service Retail Office
Review:111 client reviews
Location:3549 Russett Green
Laurel, MD 20724

Anne Arundel County
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Phone:301-362-6945
Branch Deposit:$2,115,000
FDIC Cert:#23220
Established:2010-06-14


The Bank

Name:Woodforest National Bank
Concentration:Commercial Lending Specialization
Established:1980-09-05
FDIC Insurance:1980-09-05
Holden By:Woodforest Finl Group Employee
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:769, view all, view on map
Website:www.woodforest.com
Total Assets:$9,459,933,000
Total Deposits:$8,720,946,000
Total Equity Capital:$694,438,000
Total Domestic Office Deposits:$8,720,946,000
Net Income:$100,411,000
Quarterly Net Income:$54,191,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:31%
Quarterly Return on Equity:33%
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Client Review

111 client reviews of Woodforest National Bank scored 3.5 out of 5.

Friendly Staff, Very Welcoming
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by comenichia2ben, Sep. 21, 2021

I haven't been with this bank very long, but every time I visit, it's always the same. This location, off of Independence Blvd, makes me feel like part of the family, no matter when I visit or who's working. This branch isn't even the closest location to me, but I gladly go out of my way for this staff. Their energy is the same as when I was a new customer just browsing, as it is now, and I've been here over three months. The set us process was smooth, the employees all were very forthcoming, welcoming, full of energy, and just overall professional and polite. No matter who's working that day, I receive the same energy, they even know me by name and call out to me, making it more of an experience. They'll ask me more than just the regular "how are you", they make the effort to actually remember me and get to know me, asking about my dogs, how's school going, and other such things that show me that they're really paying attention and here for me. I've never been so happy with a bank or it's experience before, I will definitely keep returning. Thank you and keep up the great work!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0812 Matthews Wal-Mart Branch at Charlotte, NC
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Handling of Deceased Relative's Accounts
Overall Rating
Office Environment & Staff
Waiting Time
by NoMoreWoodforest, May. 18, 2021

My wife was appointed independent executor by Montgomery County courthouse for her deceased brother's estate. She obtained her letter of independent administration from same court. She previously called Woodforest Bank in Willis to ascertain the procedure to close her brother's accounts, she was told to simply bring in the court documents and it could be accomplished upon that visit. It is an hour and a half drive from our home to Woodforest Bank. We appeared at bank and presented them the correct court documents and were denied access to her deceased brother's account. She was told that the Woodforest legal group would have to review the documents and that we would be notified when to return. Why didn't they inform us of this policy, we wasted a trip to Willis. It was not a good day being treated like this, we will certainly NEVER use or recommend Woodforest Bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0307 Willis Plaza Branch at Willis, TX
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by pegwood 2021-06-18 07:29:54
You need to leave Woodforrest alone , it the douch bags who are making tge accounts that are crooked . Wood did not make the accounts . Peggy Wood Sterioti is turning you all in .
Great Service Friendly Staff but...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JennieSez, Apr. 25, 2021

It's become a hassle to go when they are open.  I work a lot and the reason I opened my account there was because they were open 7 days a week and decent hours each day.

Now, they are closed Sundays, have short hours the rest of the week.  They don't open until I'm at work and to be honest the hours seem to be constantly changing.

Not cool, not cool at all.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0142 Harrisburg Illinois Branch at Harrisburg, IL
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by Abracadabra 2021-07-31 13:00:31
Bank is pitiful. No consistent hours from branch to branch. I will pull my money out in August 2021 and bank elsewhere in Kernersville NC. They are only in 17 states

All Reviews...

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