Westamerica Bank, Guerneville Branch

Name:Westamerica Bank, Guerneville Branch
Full Service Brick and Mortar Office
Review:5 client reviews
Location:16265 Main Street
Guerneville, CA 95446

Sonoma County
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FDIC Cert:#3430

The Bank

Name:Westamerica Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Westamerica Bcorp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:82, view all, view on map
Total Assets:$6,708,895,000
Total Deposits:$5,690,023,000
Total Equity Capital:$730,247,000
Total Domestic Office Deposits:$5,690,023,000
Net Income:$78,686,000
Quarterly Net Income:$21,679,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%

Client Review

5 client reviews of Westamerica Bank scored 3.5 out of 5.

Lost site of the customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by McDuck, Sep. 11, 2012

After 36 years of banking with a local bank, mostly because they were the only ones in town, but also because of wanting to go with the "little guy" rather than Bank of America, the Guerneville branch of this bank has lost us at last. Their customer service has deteriorated to the point where it feels pretty much like they think it is their money instead of mine. It is heartbreaking to have something so local feel so utterly disconnected. A 2009 post mentions a "hometown feel". Boy, that's gone for sure now. No teller has been there long enough to know a bank robber from a school teacher, or to extend courtesy and recognition to long time customers. Being asked for ID repeatedly when making DEPOSITS? Being asked who the person who wrote you a now endorsed check is? ( and show id?).  We don't do online banking, used to like the "personal touch", but if you live in or around Guerneville, go with the Credit Union.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Westamerica Bank, Guerneville Branch at Guerneville, CA
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