WesBanco Bank, Inc., CHARLESTON BRANCH

Name:WesBanco Bank, Inc., CHARLESTON BRANCH
Full Service Brick and Mortar Office
Review: 3star11 client reviews
Location:852 Oakwood Rd
Charleston, WV 25314

Kanawha County
View Other Branches
 
Phone:304-345-0670
FDIC Cert:#803
Established:01/03/1975


The Bank

Name:WesBanco Bank, Inc.
Concentration:Commercial Lending Specialization
Established:01/20/1870
FDIC Insurance:01/01/1934
Holden By:WESBANCO INC
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:196, view all, view on map
Website:http://www.wesbanco.com
Total Assets:$17,302,579,000
Total Deposits:$13,359,706,000
Total Equity Capital:$2,441,588,000
Total Domestic Office Deposits:$13,359,706,000
Net Income:$135,876,000
Quarterly Net Income:$41,215,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

11 client reviews of WesBanco Bank, Inc. scored 3 out of 5.

Amazing Customer Service
 5star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Businessowner1974, Aug. 05, 2023

The business banker at the Branch helped my business secures a business one of credit and helped my business with the cash flow needs my business needed!  Thank you Matthew for helping my business stay afloat!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on WesBanco Bank, Inc., MONTGOMERY ROAD BRANCH at Cincinnati, OH
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Great, friendly service at the Yellow Springs branch
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by PWEAPVT, Nov. 24, 2020

We had our business and personal accounts at Wesbanco Yellow Springs before leaving the area. We have a new bank now, and  Wesbanco Yellow Springs remains the best bank we have ever dealt with. The staff is friendly and helpful. I've never had a banking problem that they couldn't solve. I wish Wesbanco had a branch near my new location

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on WesBanco Bank, Inc., Yellow Springs Branch at Yellow Springs, OH
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Rude and uneducated
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by HighlyDisappointed, Mar. 27, 2018

I came through the drive through with a check (drawn on Wesbanco, I might add, from a Wesbanco account) made out to my MIL (who was with me) and it was addressed to her as such:  First Name Last Name Hospital name where she lives and address.  The address was the same address on her ID. The lady, after waiting forever while she made "phone calls" refused to cash it and treated the check as if it had "AND" on it, and said she couldn't cash it because it had another business' name on it.  IT HAD THE NAME OF THE HOSPITAL WHERE SHE LIVES AT.  since it is NOT a residential only address, that is HOW IT HAS TO BE MADE OUT.  It did NOT have the words "AND OR or a ," separating her name and the name of the hospital.  The lady told us she cannot cash it, and we would have to come back Monday.  When we were trying to explain we live hours away (and visiting MIL) and in trying to ask what we could do in preparation of coming back Monday she rudely cut me off and said she would get fired if she cashed it.  Funny, we went 10 min. down the road, explained the situation to another bank, who shuck their heads and explained she was wrong.  I am truly glad I do not live in Ohio and that I do not have to deal with this person or branch ever again.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Gallipolis Branch at Gallipolis, OH
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by Lonelylioness52 2020-04-18 19:48:27
I have had to go to this bank at least 5 times because of my debit card. It seems that every time I went to it it was shut of. My mom left me some money in an account in her he when she way. I ask them not send any more statements or account info to her old address but rather to mine. They did t anyway and another family got a hold of my bank
information. I closed the account and opened a new one only to find out they had both account numbers linked to the same debit card rather then closing the old account as I had requested. It is on going they also seem so cold and indifferent.

attached to same card

All Reviews...

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