Wells Fargo Bank, YORKTOWN HEIGHTS BRANCH

Name:Wells Fargo Bank, YORKTOWN HEIGHTS BRANCH
Full Service Brick and Mortar Office
Review:858 client reviews
Location:1937 Commerce St
Yorktown Heights, NY 10598

Westchester County
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Phone:914-962-3828
FDIC Cert:#3511
Established:03/12/1962


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4734, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,712,442,000,000
Total Deposits:$1,434,062,000,000
Total Equity Capital:$158,457,000,000
Total Domestic Office Deposits:$1,415,223,000,000
Net Income:$11,365,000,000
Quarterly Net Income:$3,755,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

858 client reviews of Wells Fargo Bank scored 2 out of 5.

Yorktown Hieghts branch
Overall Rating
Office Environment & Staff
Other Services
by EdC1, Mar. 15, 2014

My Mother banks at this location and has for years both personal and business accounts. She has been told on several occasions that the bank will not cash a check for her because her drivers license is expired. What would you expect for a person that is 84 years old. Because it is expired does not change the fact the person identified on the license Is still her. She went to the drive up yesterday as a passenger and was told that she would have to come in to the bank because her license was expired. My mother has a leg that was severely injured in an accident and has a very difficult time getting around. She is also legally blind in one eye and sees with difficult from the other. So being told to come in to the bank was not the best option.
I have gone and looked up NYS requirement for ID and also tried to find something on Wells Fargo's main site to find out your policy on ID. I couldn't find anything on your site.NY State does not require it but suggests you have it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Yorktown Heights Branch at Yorktown Heights, NY
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good branch....
Overall Rating
Office Environment & Staff
Waiting Time
by ME10598, Apr. 29, 2011

Since Wachovia ended, I stopped in the bank few times. All staff is new, mostly young people. All of them were pleasant, willing to help.
I needed also some advises and help from bank executives, and I cannot complain at all.
Of course, after being with Wachovia for many years, I felt very comfortable with their employees and I still miss them. But otherwise, the new people are not any worse then the Wachovia's were.
There is only one thing I don't like with wells Fargo: their on-line banking site arrangement. Wachovia's was simple and easier to overlook and to use.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Yorktown Heights Branch at Yorktown Heights, NY
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