Wells Fargo Bank, WHITE CITY BRANCH

Name:Wells Fargo Bank, WHITE CITY BRANCH
Full Service Brick and Mortar Office
Review:858 client reviews
Location:7445 Crater Lake Highway
White City, OR 97503

Jackson County
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Phone:541-830-2400
FDIC Cert:#3511
Established:08/16/1963


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4734, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,712,442,000,000
Total Deposits:$1,434,062,000,000
Total Equity Capital:$158,457,000,000
Total Domestic Office Deposits:$1,415,223,000,000
Net Income:$11,365,000,000
Quarterly Net Income:$3,755,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

858 client reviews of Wells Fargo Bank scored 2 out of 5.

Wells Fargo I’d a rip off
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Monvanda, Sep. 07, 2022

They’re almost twice the interest rates for mortgage it’s highway robbery we have excellent credit have NEVER missed or have been late on home vehicles or credit cards have extremely low cc debt and they wanted 6.85% interest on a refi for 1/4 of our home value to do some remodeling of that property which is our primary/only home

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Edgar Branch at Edgar, WI
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Customer , business owner
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by Surfsup, Mar. 14, 2022

This `branch has the worst customer service of any Wells Fargo bank I have ever used. . I waited in the drive through line for 50 minutes. I was the 4th car in the line and when it was finally my turn they had closed the drive through before I drove up to the tellers window. I arrived at 4:45 PM the employees in the bank new we were out there and the manager never had the concern about his customers to send someone out to say that they would not be able to help me or the one car behind me because of closing rules at the bank and they new we were out there.. That is the biggest lack of concern for customer service I have ever seen from a bank . They let me sit out here all that time knowing they were not going to be able to help me but they serviced the 4 cars in front of me. I will never go back to that branch again and I  am considering closing all me accounts with Wells Fargo and going to another bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Peterkort Towne Square Branch at Portland, OR
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by GusGus911 2022-08-31 11:23:56
Coming from a great Wells Fargo in CA with excellent customer service. I find this truly disappointing. Is this how people treat each other in small towns? I had to open one in the town I'm in. They have been fantastic. Nevada Bank & Trust. I wanted to keep my Wells Fargo account as well but now I'm having doubts.
Bad News
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Interest Rate and Cost
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by jimvt, Mar. 14, 2022

BAD experience for me. I banked there for 10 years. Although the branch was well run Wells Fargo Management is very questionable. For years every time I went in a branch they asked me to open new accounts.  Go to a new branch, get same request. Open an account here. I believe Wells Fargo Bank got in trouble for doing this. My real problems started when I needed a loan. I had good relationship with my local branch in Ossining, NY so I went and talked with the branch manager. She said the only thing they had for me was a home equity line mortgage. I had substantial equity, an excellent credit rating, so I expected a smooth process. I was told by the branch manager to contact Chris Adamo the Westchester County, NY mortgage people. He immediately referred me to Home Equity mortgage processing group in Oregon. All the mortgage processing is done there. Loan processor Wendy Williams delayed by asking for more and more AND MORE documentation and doing nothing to help in between. When I complained about the long delays to Anne Cook who I believed to be her manager.  I did not detect an independent investigation by Anne Cook of what Wendy Williams was doing. When I applied for the home equity line mortgage I told them I was in a hurry because I had bought a new house and need the loan soon. The delays by Wendy Williams and their underwriting caused me to pay $25,000 in taxes that could have been avoided. I later complained. My accountant is a former banker. After he saw my situation he recommended that I ask them to reimburse my loss. I got form letters from Anne Cook, Wells Fargo Executive complaints group in Des Moines, Iowa to no available. I RECOMMEND YOU AVOID WELLS Fargo Bank. I saw in the newspaper that a Senator is investigating Wells Fargo management. I agree they need investigation for bad management.

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Ossining Branch at Ossining, NY
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