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Wells Fargo Bank, WEST ORANGE BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
ONE BAD APPLE SPOILS THE BUNCH!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FrustratedCustomer, Feb. 09, 2012
I have been Banking with WACHOVIA, now WELLS FARGO with my Business Account as well as my Personal Account. I usually go to WOODBRIDGE or METUCHEN and always receive excellent service and feel very welcome. I recently started going to the WELLS FARGO in WEST ORANGE NJ because I have been working a lot from home. My impression of the Bank has been spoiled by one particularly Rude Teller SCHOLA EKE.
Everytime I go there, she has given me a hard time. 1st time she said I couldn't cash my check because I did not have a Bank Card, and try to push me to get a Debit/Bank Card. I told her No, I don't want one and yes you can cash because I gave her my Drivers License. She reluctantly cashed checked and SHAMELESSLY asked me to give her HIGHEST rating when I get called to rate her service.
2nd time I had her she said I couldn't check Balance in my Business Account because I didn't have a Bank Card again! When I again told her, " Yes you can, because I am the Owner. She said, "How do I know you're the Owner?" I said because you have my License and I am signer on the Account! She again reluctantly gave me information and AGAIN SHAMELESSLY asked me to give her HIGHEST rating when I get call from Bank.
3rd Time, I get another teller I give my checks to another teller to cash, She sticks her nose over from other counter and says Checks can't be cashed because they are too old. When I explain that I am the owner and it is from my own Payroll account, she asks, "If You Are the Owner then why didn't you cash the checks earlier?" OBNOXIOUS, OVERBEARING, and VERY RUDE!
Other tellers like Anna Weiss at location have been pleasant, Notary Public at this Location was also extremely helpful and very polite. Brinder Kayr was polite and trying to be helpful but should listen to my grievance rather than try to convince me how good the Branch is.
Think I am going back to Metuchen or Fords Branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, West Orange Branch at West Orange, NJ
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FrustratedCustomer, Feb. 09, 2012
I have been Banking with WACHOVIA, now WELLS FARGO with my Business Account as well as my Personal Account. I usually go to WOODBRIDGE or METUCHEN and always receive excellent service and feel very welcome. I recently started going to the WELLS FARGO in WEST ORANGE NJ because I have been working a lot from home. My impression of the Bank has been spoiled by one particularly Rude Teller SCHOLA EKE.
Everytime I go there, she has given me a hard time. 1st time she said I couldn't cash my check because I did not have a Bank Card, and try to push me to get a Debit/Bank Card. I told her No, I don't want one and yes you can cash because I gave her my Drivers License. She reluctantly cashed checked and SHAMELESSLY asked me to give her HIGHEST rating when I get called to rate her service.
2nd time I had her she said I couldn't check Balance in my Business Account because I didn't have a Bank Card again! When I again told her, " Yes you can, because I am the Owner. She said, "How do I know you're the Owner?" I said because you have my License and I am signer on the Account! She again reluctantly gave me information and AGAIN SHAMELESSLY asked me to give her HIGHEST rating when I get call from Bank.
3rd Time, I get another teller I give my checks to another teller to cash, She sticks her nose over from other counter and says Checks can't be cashed because they are too old. When I explain that I am the owner and it is from my own Payroll account, she asks, "If You Are the Owner then why didn't you cash the checks earlier?" OBNOXIOUS, OVERBEARING, and VERY RUDE!
Other tellers like Anna Weiss at location have been pleasant, Notary Public at this Location was also extremely helpful and very polite. Brinder Kayr was polite and trying to be helpful but should listen to my grievance rather than try to convince me how good the Branch is.
Think I am going back to Metuchen or Fords Branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, West Orange Branch at West Orange, NJ
Was this review helpful to you? Yes, No Report Abuse
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