Home > California Banks > West Covina Banks > Wells Fargo Bank West Covina > Wells Fargo Bank, WEST COVINA BRANCH
Wells Fargo Bank, WEST COVINA BRANCH
|
862 client reviews
| |
| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
MISLEADING AND DECEITING SERVICE
Overall Rating
Office Environment & Staff
by Nhung, Sep. 21, 2012
I came into the branch at The Lakes Drive on 07/24/2012, Heather Hoang-bank teller tricked me to open accounts for my teen-young daughter so she can get production credit. She lied to me that they are having a promotion that they will give my daughter $25 and will credit it onto her account if she opens the accounts today. As of today 09/21/2012, after many texts and I finally spoke with her manager Victor about it and he said she made a mistake, the promotion has expired and there is no exception. They told her that early last month. So Heather Hoang has been leading me on for months and not saying anything. She gave me run around answer and kept telling me that she is talking to her manager about it and she said I suppose to get a coupon at the ATM when I do $100 withdrawal then bring it in to the branch and cash it. So she lied the whole thing to buy her some time. It's only $25 and this is how they tricked you to open accounts with them. It's not even for me, its for my daughter. I have been Wells Fargo customers for 15 years and I will cancel all my accounts slowly and go somewhere else. This is how they playing games with you and they did not even apologize. After I confronted with Heather Hoang, she told me to give her my daughter's account number so she can deposit her own $25 into my daughter's account(isn't this illegal? Is it call Rebating?), somebody needs to do more investigating on her. She can do a lot of damage to all accounts holder! She did not even apologize or accept her fault, she said "I am giving it to you with my own money", she sound like she is so generous, she wants to cover her mistake and does not want to get fire. I told to keep her own money, I do not need her money. She said she is trying to be nice and trying to help me out and she has the audacity and said I am not appeciate her for trying to help me. The sad part is that she does not know what she did wrong and she does not know what is the meaning of INTEGRITY. I do not understand why and what kind of people they are hiring at Wells Fargo. They need to hire a person with Integrity and honesty, they are handling our money and personal information! How scary it is...
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, West Covina Branch at West Covina, CA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby Nhung, Sep. 21, 2012
I came into the branch at The Lakes Drive on 07/24/2012, Heather Hoang-bank teller tricked me to open accounts for my teen-young daughter so she can get production credit. She lied to me that they are having a promotion that they will give my daughter $25 and will credit it onto her account if she opens the accounts today. As of today 09/21/2012, after many texts and I finally spoke with her manager Victor about it and he said she made a mistake, the promotion has expired and there is no exception. They told her that early last month. So Heather Hoang has been leading me on for months and not saying anything. She gave me run around answer and kept telling me that she is talking to her manager about it and she said I suppose to get a coupon at the ATM when I do $100 withdrawal then bring it in to the branch and cash it. So she lied the whole thing to buy her some time. It's only $25 and this is how they tricked you to open accounts with them. It's not even for me, its for my daughter. I have been Wells Fargo customers for 15 years and I will cancel all my accounts slowly and go somewhere else. This is how they playing games with you and they did not even apologize. After I confronted with Heather Hoang, she told me to give her my daughter's account number so she can deposit her own $25 into my daughter's account(isn't this illegal? Is it call Rebating?), somebody needs to do more investigating on her. She can do a lot of damage to all accounts holder! She did not even apologize or accept her fault, she said "I am giving it to you with my own money", she sound like she is so generous, she wants to cover her mistake and does not want to get fire. I told to keep her own money, I do not need her money. She said she is trying to be nice and trying to help me out and she has the audacity and said I am not appeciate her for trying to help me. The sad part is that she does not know what she did wrong and she does not know what is the meaning of INTEGRITY. I do not understand why and what kind of people they are hiring at Wells Fargo. They need to hire a person with Integrity and honesty, they are handling our money and personal information! How scary it is...
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, West Covina Branch at West Covina, CA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Sunwest Bank, West Covina Loan Production Office Branch (0.0 miles)
Limited Service Loan Production Office
1000 Lakes Dr
West Covina, CA 91790
Limited Service Loan Production Office
1000 Lakes Dr
West Covina, CA 91790
JPMorgan Chase Bank, WEST COVINA BRANCH (0.2 miles)
Full Service Brick and Mortar Office
100 S Vincent Ave
West Covina, CA 91790
Full Service Brick and Mortar Office
100 S Vincent Ave
West Covina, CA 91790
Bank of America, WEST COVINA BRANCH (0.2 miles)
Full Service Brick and Mortar Office
150 S California Ave
West Covina, CA 91790
Full Service Brick and Mortar Office
150 S California Ave
West Covina, CA 91790
Banc of California, WEST COVINA BRANCH (0.2 miles)
Full Service Brick and Mortar Office
220 S Vincent Ave
West Covina, CA 91790
Full Service Brick and Mortar Office
220 S Vincent Ave
West Covina, CA 91790
BMO Bank, WEST COVINA BRANCH (0.3 miles)
Full Service Brick and Mortar Office
401 S Glendora Ave
West Covina, CA 91790
Full Service Brick and Mortar Office
401 S Glendora Ave
West Covina, CA 91790