Home > California Banks > Thousand Oaks Banks > Wells Fargo Bank Thousand Oaks > Wells Fargo Bank, THOUSAND OAKS BRANCH
Wells Fargo Bank, THOUSAND OAKS BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
The WORST!!! Especially their "Manager" Jessica...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by desi6327, Jun. 27, 2012
The worst service, the worst employees...and the worst attitude from their So Called Manager...Jessica..I'm not sure she even is....a condiscending, power hungry person who loves to goad customers. Can't get a straight answer out of her, finally pushed you to your limit. She is more interested in proving she has some authority than actually helping you.
She NEVER returns calls as promised, actually has NOT authiroty to do anything, so takes out this inability to push her weight arouond by making customers crazy...She relishes the opportunity to bust your chops over the phone so that you have to literally BEG her to just stop with all the new age "Lingo" Such as "I have to go to may escaolation team to see if I can help you..etc" than address the problem of why she is UNABLE to do anything for anybody, but push the people in the bank around!!!
I'm heading there to take all my money out of the bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Thousand Oaks Branch at Thousand Oaks, CA
12 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby desi6327, Jun. 27, 2012
The worst service, the worst employees...and the worst attitude from their So Called Manager...Jessica..I'm not sure she even is....a condiscending, power hungry person who loves to goad customers. Can't get a straight answer out of her, finally pushed you to your limit. She is more interested in proving she has some authority than actually helping you.
She NEVER returns calls as promised, actually has NOT authiroty to do anything, so takes out this inability to push her weight arouond by making customers crazy...She relishes the opportunity to bust your chops over the phone so that you have to literally BEG her to just stop with all the new age "Lingo" Such as "I have to go to may escaolation team to see if I can help you..etc" than address the problem of why she is UNABLE to do anything for anybody, but push the people in the bank around!!!
I'm heading there to take all my money out of the bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Thousand Oaks Branch at Thousand Oaks, CA
12 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Linda the Service Manager is rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by timhurley, Jan. 20, 2012
Everyone there is very polite, except for Linda, the "Service Manager" (not Linda the teller, who is very nice). Even though I was next in line, she pulled me out of the line I was waiting in to wait in an even longer business line. She was very rude about having me wait in another line for no reason, since I have been helped by every teller there before.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Thousand Oaks Branch at Thousand Oaks, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby timhurley, Jan. 20, 2012
Everyone there is very polite, except for Linda, the "Service Manager" (not Linda the teller, who is very nice). Even though I was next in line, she pulled me out of the line I was waiting in to wait in an even longer business line. She was very rude about having me wait in another line for no reason, since I have been helped by every teller there before.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Thousand Oaks Branch at Thousand Oaks, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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