Wells Fargo Bank, Saint Cloud Main Branch

Name:Wells Fargo Bank, Saint Cloud Main Branch
Full Service Brick and Mortar Office
Review:847 client reviews
Location:400 South First Street
Saint Cloud, MN 56301

Stearns County
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Phone:320-259-3100
Office Hours:Mon: 08:00 to 18:00
Tue: 08:00 to 18:00
Wed: 08:00 to 18:00
Thu: 08:00 to 18:00
Fri: 08:00 to 18:00
Sat: 09:00 to 14:00
FDIC Cert:#3511
Established:1917-09-01


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5578, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,699,842,000,000
Total Deposits:$1,346,183,000,000
Total Equity Capital:$168,759,000,000
Total Domestic Office Deposits:$1,291,135,000,000
Net Income:$11,948,000,000
Quarterly Net Income:$6,155,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:15%
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Client Review

847 client reviews of Wells Fargo Bank scored 2 out of 5.

Horrible customer service/care
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by stcloud00900, Apr. 23, 2013

I went in today because I misplaced my debit card. I needed an instant card while my new debit card was in the mail. I was asked by my very unprofessional and rude banker Why cant you use cash? What do you need to buy? First of all it is not his business what I spend my money on and second I need a card not cash, also for reasons that is not his business. He was short with me and showed no care on his face. I don't think he smiled once. He denied me a card and I asked to speak to the manager because I wanted to know why I couldn't get a temporary card. She told me that they could not issue me one because it is a gift of courtesy for clients and I had already had two, years ago. I then walked out and called the same bank and was told by another banker that all I needed was two forms of identification. That it would be no problem. I then called the 1-800 number and they also told me it should be no problem. The banker I had simply didn't care enough to issue me one for reasons I'll never know. I went to the other branch in st. Cloud and they were thankfully helpful in giving me one no problem.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Saint Cloud Main Branch at Saint Cloud, MN
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