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Wells Fargo Bank, SAINT CLOUD MAIN BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Horrible customer service/care
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by stcloud00900, Apr. 23, 2013
I went in today because I misplaced my debit card. I needed an instant card while my new debit card was in the mail. I was asked by my very unprofessional and rude banker Why cant you use cash? What do you need to buy? First of all it is not his business what I spend my money on and second I need a card not cash, also for reasons that is not his business. He was short with me and showed no care on his face. I don't think he smiled once. He denied me a card and I asked to speak to the manager because I wanted to know why I couldn't get a temporary card. She told me that they could not issue me one because it is a gift of courtesy for clients and I had already had two, years ago. I then walked out and called the same bank and was told by another banker that all I needed was two forms of identification. That it would be no problem. I then called the 1-800 number and they also told me it should be no problem. The banker I had simply didn't care enough to issue me one for reasons I'll never know. I went to the other branch in st. Cloud and they were thankfully helpful in giving me one no problem.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Saint Cloud Main Branch at Saint Cloud, MN
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby stcloud00900, Apr. 23, 2013
I went in today because I misplaced my debit card. I needed an instant card while my new debit card was in the mail. I was asked by my very unprofessional and rude banker Why cant you use cash? What do you need to buy? First of all it is not his business what I spend my money on and second I need a card not cash, also for reasons that is not his business. He was short with me and showed no care on his face. I don't think he smiled once. He denied me a card and I asked to speak to the manager because I wanted to know why I couldn't get a temporary card. She told me that they could not issue me one because it is a gift of courtesy for clients and I had already had two, years ago. I then walked out and called the same bank and was told by another banker that all I needed was two forms of identification. That it would be no problem. I then called the 1-800 number and they also told me it should be no problem. The banker I had simply didn't care enough to issue me one for reasons I'll never know. I went to the other branch in st. Cloud and they were thankfully helpful in giving me one no problem.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Saint Cloud Main Branch at Saint Cloud, MN
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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