Wells Fargo Bank, Saint Augustine's College Branch

Name:Wells Fargo Bank, Saint Augustine's College Branch
Limited Service Mobile Office
Review:857 client reviews
Location:1315 Oakwood Avenue
Raleigh, NC 27610

Wake County
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FDIC Cert:#3511
Established:2013-07-01


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4836, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,764,272,000,000
Total Deposits:$1,518,051,000,000
Total Equity Capital:$165,473,000,000
Total Domestic Office Deposits:$1,496,763,000,000
Net Income:$3,573,000,000
Quarterly Net Income:$3,573,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

857 client reviews of Wells Fargo Bank scored 2 out of 5.

Worst Customer Servie
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by dissappointed1, Nov. 18, 2014

Wells Fargo North Hills, Raleigh NC: I am not a customer however I went in to cash a personal check I received from a relative that banks with WF. I was approached by a blond haired black woman who got into my personal space. She proceeded to ask me questions about who I bank with and would I consider a product that WF was offering that did not require I start an account. I ask her to give me some information to take with me as I was on my lunch and had other errands to run. She said ok and invited me to sit at her desk. I ask again for the information and she went into her "hard sell" it was very rude and unprofessional as I regretted walking in the door. I told her no thank you because the $5 a month fee alone was a turn off. She smiled and said that I was a "hot mess"!!! I was not only insulted but truly offended by her statement. Her customer service skills suck and she is a ugly representation of the Wells Fargo brand by her ability to smile and insult customers. I probably avoid that branch all together.

* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Saint Augustine's College Branch at Raleigh, NC
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