Home > Florida Banks > Palm Coast Banks > Wells Fargo Bank Palm Coast > Wells Fargo Bank, PALM COAST TOWN CENTER BRANCH
Wells Fargo Bank, PALM COAST TOWN CENTER BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Rude employee in the drive thru
Overall Rating
Other Services
by anniefstin, Aug. 01, 2016
While traveling on Saturday, July 30, 2016 I stopped by this branch to get some extra cash while I was on the road. This was just after 9:00am in the morning. This is not my branch that I do business with andI am so glad. As I was trying to withdraw $80from my account I called the girl in the drive thru and told her I needed to withdraw some money. I sent her my bank card and license and she sent me back a withdrawal slip and a pen. When I opened the tube the pen fell out where I could not locate it. I grabbed a pen i had and filled out the form and sent it back to her. She immediately called back on the speaker and said mam this is filled out in pencil. I sent you a pen. I explained to her that the pen fell out of the tube and I couldn't find it so I used my own pen. So she said in her nasty voice i will send you another pen. But wanted me to fill out the same form i had filled out already. so i filled in the amount with the 2nd pen she sent me and sent it back again. She called me again and said i needed to fill out the form with the pen. Now i was confused. If i needed to fill out a form again why didn't she send me a new form? By this time I was so angry. I proceeded to call her and tell her to send back my card and my license. I had had it with her. She was the rudest individual I have dealt with in a very long time. She had my blood boiling. I didn't get her name because I was fuming. I left the drive thru and had to stop and sit for awhile because this witch had made me so angry. I have not only experienced other people in Palm Coast before but she won the race. Nastiest people I have ever come in contact with. Very poor customer service. My job involves extensive customer service and if I acted this way to any of our customers I might as well be looking for a new job. I know who you are and you should and I will make it a point to complain to the top of Wells Fargo.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Palm Coast Town Center Branch at Palm Coast, FL
5 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby anniefstin, Aug. 01, 2016
While traveling on Saturday, July 30, 2016 I stopped by this branch to get some extra cash while I was on the road. This was just after 9:00am in the morning. This is not my branch that I do business with andI am so glad. As I was trying to withdraw $80from my account I called the girl in the drive thru and told her I needed to withdraw some money. I sent her my bank card and license and she sent me back a withdrawal slip and a pen. When I opened the tube the pen fell out where I could not locate it. I grabbed a pen i had and filled out the form and sent it back to her. She immediately called back on the speaker and said mam this is filled out in pencil. I sent you a pen. I explained to her that the pen fell out of the tube and I couldn't find it so I used my own pen. So she said in her nasty voice i will send you another pen. But wanted me to fill out the same form i had filled out already. so i filled in the amount with the 2nd pen she sent me and sent it back again. She called me again and said i needed to fill out the form with the pen. Now i was confused. If i needed to fill out a form again why didn't she send me a new form? By this time I was so angry. I proceeded to call her and tell her to send back my card and my license. I had had it with her. She was the rudest individual I have dealt with in a very long time. She had my blood boiling. I didn't get her name because I was fuming. I left the drive thru and had to stop and sit for awhile because this witch had made me so angry. I have not only experienced other people in Palm Coast before but she won the race. Nastiest people I have ever come in contact with. Very poor customer service. My job involves extensive customer service and if I acted this way to any of our customers I might as well be looking for a new job. I know who you are and you should and I will make it a point to complain to the top of Wells Fargo.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Palm Coast Town Center Branch at Palm Coast, FL
5 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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