Wells Fargo Bank, Review

Wells Fargo Bank, Review

Average rating stars based on 862 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
184
4 star:
24
3 star:
27
2 star:
33
1 star:
594

A total of 24 Reviews with 4 Star

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More Tellers Needed
 4star Overall Rating
 4star Office Environment & Staff
 1star Waiting Time
 4star Other Services
by DRD1964, Dec. 10, 2016

Trying to figure out why on a Saturday morning would there be only two tellers when there are lines out the door?  Is it because of the area?  Something needs to be done.  I waited in line at least 20 minutes last week. All the employees were nice there's just not enough of them,.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Old National Branch at Atlanta, GA
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Upset customer
 4star Overall Rating
 2star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by Neuromus, Sep. 05, 2015

To tell a person who has great history with the bank, when has thousand and thousands of dollars in the bank that they can't pay more than a five hundred amount bill/day. Horrible. Which is why they will be losing a customer.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, St Helens Branch at Saint Helens, OR
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President
 4star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by demolition, Jan. 08, 2015

I have been doing business with Wells Fargo for over 12 years and have had nothing but great experiences. Every business has a bad day but you should never base you opinion on 1 visit to business. I have worked with many of your branch manager, bankers and cashiers and always had good results at Wells Fargo. I fine that your branch managers go above and beyond to try to help their customers. Good help is hard to fine I recommend you hold on the ones you have at the Quarterfield Road Branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Shoppes At Quarterfield Branch at Severn, MD
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Dennis F.
 4star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by deeny, Nov. 04, 2013

I had a problem with a A.T.M. deposit that was handled quickly and proffessonaly ... Was quite blown away by the staff and there outsnding costumer srvice skilles keep up the good work   

* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, Fishhawk Ranch Branch at Lithia, FL
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WELLS FARGO,loch raven branch
 4star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by havana5227, Nov. 01, 2013

TELLERS ARE PLEASENT AND ENGAGEING , EAGER TO HELP WITH
BANKING NEEDES.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Loch Raven Branch at Baltimore, MD
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THEY ARE TRYING
 4star Overall Rating
 1star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by chowsdogs3, Apr. 19, 2013

Give them a chance.  Nothing is ever the same,  and they are the new boys in town.  I've had my trouble with them when they started up, but they are getting better.  I loved Wachovia, but I started with Wachovia over 20 years ago.  These people are trying to do their best.  Let's try to work with them, and we'll see what 20 years brings.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Weaverville Plaza Branch at Weaverville, NC
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No problems with this bank
 4star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by gburb, Mar. 19, 2013

I've been happy with this branch.  They have been very cordial and helpful when I have visited.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sunnyside Plaza Branch at Fresno, CA
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Very nice, best in my area
 4star Overall Rating
 4star Office Environment & Staff
 4star Waiting Time
 3star Other Services
by HelpingHand, Feb. 08, 2013

This is the best experience I've had at wells fargo in my area. 78023 zipcode

I went drive through, the deposit slips are easily accessible unlike other locations where its a hassle to get a deposit slip everytime you go...(I hate that) don't steal their deposit slips, return the favor by acting like a decent person, atleast for a minute. :)

The staff was very nice and helpful.

Didn't rate the interest rate and cost, don't think it changes location to location.

* this review was made on Wells Fargo Bank, San Antonio Culebra Road Branch at San Antonio, TX
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Friendly staf
 4star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 5star Other Services
by Alwayssunnyinfl, Dec. 27, 2012

This branch is almost always busy. It is the Only branch in all of Panama City so that's to be expected. The bankers are always friendly especially Jeannie. I know that if I have a problem I can go in there and they will fix it and make it even better. I avoid going at the beginning or end of the month if I don't want to wait in line and a Ovid lunch time. If you do that then you will hardly have to wait at all.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Panama City Branch at Panama City, FL
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Helped me out!
 4star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 4star Other Services
by digmom1014, Dec. 18, 2012

Just wanted to let you know what great service I had today. My father passed away & had lovingly bought savings bonds for my son's college education. The teller totalled, w/ various interest levels, over 50+ bonds. It took him a lot of time & effort to tabulate. I was very pleased to have someone take over such an arduous task for me.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Providence Commons Branch at Charlotte, NC
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well pleased
 4star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Teralynn, Dec. 04, 2012

I am sorry the other people have had such bad experiences with Wells Fargo, but in Andalusia Al it is a different story. The tellers are out-going polite and very helpful. The admin staff often comes out to talk with clients to see how they are doing, if they are being served in a timely manner. I have nothing but good things to say about this bank. I was with Wacovia before they turned to Wells Fargo. I actually had a few problems with them but not enough to write a bad review about.  I have been with WF about 2 years. Will continue to be a customer for a long time I hope.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Andalusia Branch at Andalusia, AL
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Some tellers need training an manors
 4star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by subwaygville, Oct. 02, 2012

Some tellers at this branch are rude, can't count, an have poor professionalism. I have seen tellers on cell phones, some with poor attire including sloppy dressing to sunglasses on their heads. Also had a teller give me to much money back an when I tried to tell her she argued the point, I took the cash an 3 hours later she called my business an wanted me to bring the money back which I agreed to. Guessing it wasn't in her timely manor she had debited my acct without consent. Thinking of taking my business acct else where..

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Boyertown Branch at Boyertown, PA
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First time - considering banking with Wells Fargo
 4star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jessicajordan, Sep. 01, 2012

When I walked in to this branch, all the support welcomed me. Nancy took care of me - and was THE BEST bank associate I've been helped with. My bank is actually BOA, but I have a student loan through wells fargo. I went to the Wells Fargo off of Old Keane road - and was told by all the staff that they do not take or even look at Student Loan accounts. I thought this was odd and called up the 800 number to Wells Fargo - they said any branch should take student loan payments.

I found this one and am very pleased with the service and hospitality. Nancy was smiling and very welcoming. I paid $8,000 cash to pay off my student loan. Nancy congratulated me and invited me to open up a checking acct and credit card. I went home and applied and its in the mail.

I think I'll be banking with Wells Fargo from now on.

My only regret is that it seems the WF on Old Keane was misinformed. Also, the interest on my WF student loan was high - but in this economy everything hurts!



* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Franconia Branch at Alexandria, VA
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Consistent great service
 4star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by goudeygal, Jul. 13, 2012

Although our branch is a training branch, I've had nothing but good consistent service. The drive-through tellers are always friendly, know my name, and are quick. When I've had problems in the past--account hacked, before I even knew it was hacked, they cancelled my debit card for safety reasons. They returned the funds ($1500) promptly. I've been with Wells Fargo for 15 years...and don't plan to switch. I also love their online banking web site. Much better than a local private bank where we have some savings, but never switched to checking because of this feature.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Selah Branch at Selah, WA
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LOVE Wells Fargo
 4star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by kuriouskris, Jun. 12, 2012

I started banking with Wells awhile back.  I have been working the Crystal L that works at my branch.  She is very knowledgable and always offering help!  She remembers my name each time.  It's nice not to feel like a number.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Mebane Branch at Mebane, NC
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I like Wells Fargo
 4star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Darkanian, May. 26, 2012

I have been banking with them for a while now, and anytime I have had a problem with my accounts, they gladly sit down with you and help you figure it out. They are accomodating and friendly. I have been pleased with my service with them

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Weirbridge Village Branch at Asheville, NC
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Mr. Robert Canine
 4star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by robshire, May. 14, 2012

No problems with banking with Wells Fargo.  They handle my accounts with no problems at all.  CD,s to low of course.  I buy my stocks through them. Robert Canine

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 9th Street And Greenway Branch at Phoenix, AZ
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Ms...
 4star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Pam48horse, May. 01, 2012

I find the bank manager to be pleasant, helpful, and always warm in her greetings.  Have opened several accounts with this branch, and never had a problem.  In fact, the Branch Manager was the first person we met when we moved to the area, and transferred funds to her branch...She made us feel like family!  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Apopka Branch at Apopka, FL
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Friendly
 4star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by Steph, Jan. 31, 2012

I have never had any troubles at this bank. Everyone is so nice and they are close to my age so it makes me feel comfortable.  Also, If I don't know about something they don't make me feel like an idiot.  I love you guys at this branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sylacauga Office at Sylacauga, AL
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Linda the Service Manager is rude
 4star Overall Rating
 5star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 5star Other Services
by timhurley, Jan. 20, 2012

Everyone there is very polite, except for Linda, the "Service Manager" (not Linda the teller, who is very nice). Even though I was next in line, she pulled me out of the line I was waiting in to wait in an even longer business line. She was very rude about having me wait in another line for no reason, since I have been helped by every teller there before.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Thousand Oaks Branch at Thousand Oaks, CA
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