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Wells Fargo Bank, NORTH RIDGE BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Not fit for all races
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jesse23, Aug. 12, 2013
Didn't know this branch also hired racially profiling special ed people. Pulled up at the drive-thru behind another car and was waiting for the bank to open. I had a shaved head and a beard. (yea, here we go). Was greeted by one of those aging ditz blondes who dress like their 18. She doesn't say "Hi, How are you?". No smile. Looked like she was pissed off that the SECOND car to come through there at 9:02am did not have a white person in it. Told her I needed to pay off a certain amount on my wifes secured credit card, FROM our checking account, and filled out the slip. After playing a little bit of solitaire on her computer, she says she can't give me that information because I'm not on the account. Now she's got me confused because 1st- I didn't ask for anything and 2nd- I had paid the previous month the same way with NO problems. I know I'm not on the credit card, but we have a joint checking account. I told her this. The credit card was just for my wife so that she could build up her credit since she was new to the country. I told her me and my wife have a joint account here and if she's SURE I'm not on the account. This lady had the audacity to leave me hanging and go help the person on the other lane. Then comes back and tells me "yea, your not on the account". I'm thinking she has all our accounts and info open in front of her. (This broad was telling me that I was not on the credit card this whole time but she kept saying 'account' which threw me off along with the inclusion of the side served attitude. Duh, I'm not on the credit card.) Then Ms. Wrinkles asks me for my license, and then our debit card.. and after a while, my checking account (cuz obviously the poor thing was too into playing minesweeper to look up the account with the debit card I had handed to her). So when she asked me for the checking account #, I pretty much knew what was going on. She comes back and tells me she can't give me the info. (Now frustrated, yet staying calm) I ask "Again, WHAT INFO? I didn't ask for any info. I am not asking for ANY info. I just want to pay off the credit card." She finally got it. (Mind you, there were other cars now behind me, waiting). After 15 mins of Pinball 3D, Bless her heart, she finalllly understood. Yaaay. She decoded the message. She gave me a receipt, and (lol) just stood there stare'n at me. No "sorry about the wait" or "sorry about the confusion" or "is there anything I can help you with?" or "have..a..nice..day"....? Nothing. (Don't you hate people who think FOR us and "think" they know what we want no matter what we tell them. It's like they're in their own world and hear only what they want to hear.)
The irony of her being a joke.. Remember she couldn't give me absolutely ANY kinda info about the account that I never asked for? Well, I look down at the receipt and to my shock, what do you know..
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, North Ridge Branch at Raleigh, NC
3 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jesse23, Aug. 12, 2013
Didn't know this branch also hired racially profiling special ed people. Pulled up at the drive-thru behind another car and was waiting for the bank to open. I had a shaved head and a beard. (yea, here we go). Was greeted by one of those aging ditz blondes who dress like their 18. She doesn't say "Hi, How are you?". No smile. Looked like she was pissed off that the SECOND car to come through there at 9:02am did not have a white person in it. Told her I needed to pay off a certain amount on my wifes secured credit card, FROM our checking account, and filled out the slip. After playing a little bit of solitaire on her computer, she says she can't give me that information because I'm not on the account. Now she's got me confused because 1st- I didn't ask for anything and 2nd- I had paid the previous month the same way with NO problems. I know I'm not on the credit card, but we have a joint checking account. I told her this. The credit card was just for my wife so that she could build up her credit since she was new to the country. I told her me and my wife have a joint account here and if she's SURE I'm not on the account. This lady had the audacity to leave me hanging and go help the person on the other lane. Then comes back and tells me "yea, your not on the account". I'm thinking she has all our accounts and info open in front of her. (This broad was telling me that I was not on the credit card this whole time but she kept saying 'account' which threw me off along with the inclusion of the side served attitude. Duh, I'm not on the credit card.) Then Ms. Wrinkles asks me for my license, and then our debit card.. and after a while, my checking account (cuz obviously the poor thing was too into playing minesweeper to look up the account with the debit card I had handed to her). So when she asked me for the checking account #, I pretty much knew what was going on. She comes back and tells me she can't give me the info. (Now frustrated, yet staying calm) I ask "Again, WHAT INFO? I didn't ask for any info. I am not asking for ANY info. I just want to pay off the credit card." She finally got it. (Mind you, there were other cars now behind me, waiting). After 15 mins of Pinball 3D, Bless her heart, she finalllly understood. Yaaay. She decoded the message. She gave me a receipt, and (lol) just stood there stare'n at me. No "sorry about the wait" or "sorry about the confusion" or "is there anything I can help you with?" or "have..a..nice..day"....? Nothing. (Don't you hate people who think FOR us and "think" they know what we want no matter what we tell them. It's like they're in their own world and hear only what they want to hear.)
The irony of her being a joke.. Remember she couldn't give me absolutely ANY kinda info about the account that I never asked for? Well, I look down at the receipt and to my shock, what do you know..
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, North Ridge Branch at Raleigh, NC
3 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by Lillyz56 2013-08-17 01:55:12
Jesse23, you're the racist/special ed one. Stare'n is actually spelled " staring" or "starin" in your words... Spell check anyone? I'm guessing you didn't make it through elementry school? If you wanna talk s**t about someone atleast do it right.. You're entire statment is a joke.. Was alot of rambling.. Made no sense! Atleast not to myself or any other person who knows how to read.. The way you're attacking this woman seems like you have a grudge against a woman having a better job than you, or maybe its because she's blonde and has a better job than you.. Maybe next time your wife can pay on her own card instead of sending an idiot :)
by Lillyz56 2013-08-17 02:12:09
Poor thing, I guess you were playing minesweeper when they were teaching grammer/english.. What am I saying, minesweeper is way too hard for you to understand, you would of had to pass 2nd grade to grasp that.. Crazy birds and doodle jump is more your speed. Shocked you could even spell it!!
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