Home > New Jersey Banks > Monmouth Beach Banks > Wells Fargo Bank Monmouth Beach > Wells Fargo Bank, MONMOUTH BEACH BRANCH
Wells Fargo Bank, MONMOUTH BEACH BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Allowed charges on frozen acct- client passed away
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by MB07750, Apr. 03, 2012
After my father passed away, my mother had to go to this bank to close his account. She was given the run around so badly and even after the account was supposed to be frozen, the bank allowed all these charges to go thru, some of them FROM THE BANK itself. The account was overdrawn at this point and when my mother went in to collect the money on the account, they informed her about the overdraw. My mother explained to the employee that this account was supposed to be frozen and there should not have been any activity. The bank never took the charges back (even their own!) and the employee was very MEAN AND UNSYMPATHETIC with my mother. (Which honestly upsets me more than the money stuff! No one wants to hear that someone was mean to their mother!) No regard for what she was going through and the tons of paperwork that comes with a death in the family. This just added a ton of unnecesary stress and was really just cruel. None of our family or friends will ever bank there again!!! My Mother wound up not fighting anymore about the charges because it was too stressful and upsetting at the time and she didn't want to deal with a very rude employee anymore. (She was unable to get anyone else in the bank who could help her.) She should have gotten a couple thousand dollars to help pay for the funeral out of this account. But the bank thought it was more important to fill their own pockets. Stealing money from a widow is not the way I would want to do business. Someone at this bank messed up and didn't want to admit it or pay for it, and my mother didn't get the money she had a right to have - and needed too! I suggest banking elsewhere - there are other "small town banks" in the area who will not only get to know you personally, but who will care more about you, help you when you need it most and who will always do the right thing.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Monmouth Beach Branch at Monmouth Beach, NJ
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby MB07750, Apr. 03, 2012
After my father passed away, my mother had to go to this bank to close his account. She was given the run around so badly and even after the account was supposed to be frozen, the bank allowed all these charges to go thru, some of them FROM THE BANK itself. The account was overdrawn at this point and when my mother went in to collect the money on the account, they informed her about the overdraw. My mother explained to the employee that this account was supposed to be frozen and there should not have been any activity. The bank never took the charges back (even their own!) and the employee was very MEAN AND UNSYMPATHETIC with my mother. (Which honestly upsets me more than the money stuff! No one wants to hear that someone was mean to their mother!) No regard for what she was going through and the tons of paperwork that comes with a death in the family. This just added a ton of unnecesary stress and was really just cruel. None of our family or friends will ever bank there again!!! My Mother wound up not fighting anymore about the charges because it was too stressful and upsetting at the time and she didn't want to deal with a very rude employee anymore. (She was unable to get anyone else in the bank who could help her.) She should have gotten a couple thousand dollars to help pay for the funeral out of this account. But the bank thought it was more important to fill their own pockets. Stealing money from a widow is not the way I would want to do business. Someone at this bank messed up and didn't want to admit it or pay for it, and my mother didn't get the money she had a right to have - and needed too! I suggest banking elsewhere - there are other "small town banks" in the area who will not only get to know you personally, but who will care more about you, help you when you need it most and who will always do the right thing.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Monmouth Beach Branch at Monmouth Beach, NJ
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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