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Wells Fargo Bank, Review
Wells Fargo Bank, Review
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Incompetent Business Banking
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by allan12, Jul. 16, 2013
EXTREMELY poor services for small business, go to another branch or bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Austin Far West Branch at Austin, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby allan12, Jul. 16, 2013
EXTREMELY poor services for small business, go to another branch or bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Austin Far West Branch at Austin, TX
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Incompetent Business Banking
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by allan12, Jul. 16, 2013
EXTREMELY poor services for small business, go to another branch or bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Austin Far West Branch at Austin, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby allan12, Jul. 16, 2013
EXTREMELY poor services for small business, go to another branch or bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Austin Far West Branch at Austin, TX
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Mehran Mahalati makes WF a bad experience
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by avoidmehran, Jul. 12, 2013
I recenetly moved into the LA area, and let me tell you this: the wilshire wells fargo is the WORSE WELLS FARGO IN LA AREA! The bank manager, Mehron or Mehran Mahalati (I got her name from another banker to file a complaint), is THE WORSE manager or whatever her position is. She's rude, condescending, and gave me the dirtiest look as I withdrew money from my account (did you not believe that was my driver's license???). She also treats her team horribly (always hovering behind them). Seriously? Get a life, sleaze bag. AVOID AVOID AVOID!
* this reviewer has be with this bank for 1 - 3 years
* this review was made on Wells Fargo Bank, Wilshire-Crescent Branch at Beverly Hills, CA
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby avoidmehran, Jul. 12, 2013
I recenetly moved into the LA area, and let me tell you this: the wilshire wells fargo is the WORSE WELLS FARGO IN LA AREA! The bank manager, Mehron or Mehran Mahalati (I got her name from another banker to file a complaint), is THE WORSE manager or whatever her position is. She's rude, condescending, and gave me the dirtiest look as I withdrew money from my account (did you not believe that was my driver's license???). She also treats her team horribly (always hovering behind them). Seriously? Get a life, sleaze bag. AVOID AVOID AVOID!
* this reviewer has be with this bank for 1 - 3 years
* this review was made on Wells Fargo Bank, Wilshire-Crescent Branch at Beverly Hills, CA
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Terrible customer service
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by xtina85, Jul. 11, 2013
I went in to the bank yesterday and I had the worst service from Natalie Hice, she needs to learn how to talk to people and do her job correctly. I literally want to close my account at this location because I am completely unsatisfied with the service that she gave me. She needs to learn how to be polite to people or get a new job!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Panama City Branch at Panama City, FL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby xtina85, Jul. 11, 2013
I went in to the bank yesterday and I had the worst service from Natalie Hice, she needs to learn how to talk to people and do her job correctly. I literally want to close my account at this location because I am completely unsatisfied with the service that she gave me. She needs to learn how to be polite to people or get a new job!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Panama City Branch at Panama City, FL
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INCOMPETANT
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by angie1, Jul. 11, 2013
This review is for the Main Street Branch in Stamford CT. The Bankers are horrible. Very poor service. What else needs to be said HORRIBLE SAYS IT ALL.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Stamford Executive Branch at Stamford, CT
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby angie1, Jul. 11, 2013
This review is for the Main Street Branch in Stamford CT. The Bankers are horrible. Very poor service. What else needs to be said HORRIBLE SAYS IT ALL.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Stamford Executive Branch at Stamford, CT
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Horrible customer service
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by RpH5, Jul. 09, 2013
I have been dealing with wells fargo for some time now since they are my loan holders to my car. Don't ever use them!!! Thay are not helpful, don't care about any situation you may be facing. Thay want their money which is fine but at least try to work with the people who are trying to pay. Also,In the banks the tellers have to swamp you by trying to sell you their service, leave me alone!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Ankeny Branch at Ankeny, IA
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Overall Rating Interest Rate and Cost Other Servicesby RpH5, Jul. 09, 2013
I have been dealing with wells fargo for some time now since they are my loan holders to my car. Don't ever use them!!! Thay are not helpful, don't care about any situation you may be facing. Thay want their money which is fine but at least try to work with the people who are trying to pay. Also,In the banks the tellers have to swamp you by trying to sell you their service, leave me alone!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Ankeny Branch at Ankeny, IA
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Wells Fargo Sierra Vista Mall Service Manager Andrea Talbot sucks!!!
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by thickforyou520, Jul. 07, 2013
I came to the bank to purchase a cashier's check since I am buying a car later on I came to cancel the check since I decided to find other ways to purchase a car, then this manager said since it is past 4PM tat my account will not be credited back and they cannot cancel the purchase...WOW how could a bank who is using a computer based system cannot cancel a transaction after an hour. She didnt give me any alternative ways, she keeps on saying sorry we can't but didn't give me options, she was rude like I was trying to steal money when I used my account to purchase the cashier's check, her voice was irritating like I am talking to a 5 year old (squeaky thin annoying voice) she turn her back on me and went on using her cellphone...very rude and unprofessional. She don't deserve to be a manager at all and shame on Wells Fargo for having her as a manager.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sierra Vista Mall Branch at Sierra Vista, AZ
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Overall Ratingby thickforyou520, Jul. 07, 2013
I came to the bank to purchase a cashier's check since I am buying a car later on I came to cancel the check since I decided to find other ways to purchase a car, then this manager said since it is past 4PM tat my account will not be credited back and they cannot cancel the purchase...WOW how could a bank who is using a computer based system cannot cancel a transaction after an hour. She didnt give me any alternative ways, she keeps on saying sorry we can't but didn't give me options, she was rude like I was trying to steal money when I used my account to purchase the cashier's check, her voice was irritating like I am talking to a 5 year old (squeaky thin annoying voice) she turn her back on me and went on using her cellphone...very rude and unprofessional. She don't deserve to be a manager at all and shame on Wells Fargo for having her as a manager.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sierra Vista Mall Branch at Sierra Vista, AZ
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I have ZERO confidence in Wells Fargo Bank! Go elsewhere!
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by Cooldivamomof4, Jul. 06, 2013
Well, thanks to Alen Daniel at the 4323 W. Peoria, Glendale, AZ 85302 branch, I no longer have access to my online banking! I was in the branch yesterday (waited 45 min) adding my name to a family member's acct when Alen insisted I provide my social security # to update my profile. I have been with Wells since they took over my previous bank (1987), & no one at WFB has ever insisted on this info. Thanks to his adding it & not doing his job properly, he caused me to have 2 separate WFB profiles that can't be merged- this I found out today when I tried to access WB bill pay and my add'l account online. CS at the 1 800# was no help & insisted I was not enrolled on Online Bill Pay, so she enrolled me again w/o checking further! Not only that, but they can't guar. any of my online bill payments were made yesterday or today or that any further payments will be made! Further, they can't guarantee that they will not lose my 30+ bill pay acct payees & payment info. To add injury to insult and my 3+ hour ordeal today, I now have to return to the bank with my 85 y.o. mom next week & start all over because Alen DID NOT add me to her account! This was the VERY REASON why we were at WFB in the first place! This guy is their credit specialist. I have, unfortunately stayed with WFB because I have 8 accounts, did all my online bill pay banking for convenience, and it was just too time consuming and complicated to switch banks. However, if WFB can not fix this mess they have created by Monday, June 8th, 2013, myself and my entire family will pull our 20+ accts from WFB and go elsewhere. We already pay too high of an int. rate on our WFB Visas anyway, and it takes a near act of God to get a loan from WFB even when you have an almost 800 credit score. DO YOURSELF A FAVOR, AND CHOOSE ANOTHER BANK to save yourself grief!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Peoria & 43rd Avenue Branch at Glendale, AZ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Cooldivamomof4, Jul. 06, 2013
Well, thanks to Alen Daniel at the 4323 W. Peoria, Glendale, AZ 85302 branch, I no longer have access to my online banking! I was in the branch yesterday (waited 45 min) adding my name to a family member's acct when Alen insisted I provide my social security # to update my profile. I have been with Wells since they took over my previous bank (1987), & no one at WFB has ever insisted on this info. Thanks to his adding it & not doing his job properly, he caused me to have 2 separate WFB profiles that can't be merged- this I found out today when I tried to access WB bill pay and my add'l account online. CS at the 1 800# was no help & insisted I was not enrolled on Online Bill Pay, so she enrolled me again w/o checking further! Not only that, but they can't guar. any of my online bill payments were made yesterday or today or that any further payments will be made! Further, they can't guarantee that they will not lose my 30+ bill pay acct payees & payment info. To add injury to insult and my 3+ hour ordeal today, I now have to return to the bank with my 85 y.o. mom next week & start all over because Alen DID NOT add me to her account! This was the VERY REASON why we were at WFB in the first place! This guy is their credit specialist. I have, unfortunately stayed with WFB because I have 8 accounts, did all my online bill pay banking for convenience, and it was just too time consuming and complicated to switch banks. However, if WFB can not fix this mess they have created by Monday, June 8th, 2013, myself and my entire family will pull our 20+ accts from WFB and go elsewhere. We already pay too high of an int. rate on our WFB Visas anyway, and it takes a near act of God to get a loan from WFB even when you have an almost 800 credit score. DO YOURSELF A FAVOR, AND CHOOSE ANOTHER BANK to save yourself grief!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Peoria & 43rd Avenue Branch at Glendale, AZ
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Rude Branch Manager
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by Reformist, Jul. 01, 2013
Rude Branch Manager and well assisted in this respect by the rude Male Teller behind the counter. The two will ruin the reputation of the bank as being customr focused.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Agoura Hills Branch at Agoura Hills, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Reformist, Jul. 01, 2013
Rude Branch Manager and well assisted in this respect by the rude Male Teller behind the counter. The two will ruin the reputation of the bank as being customr focused.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Agoura Hills Branch at Agoura Hills, CA
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Glenn
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by Teacher, Jun. 27, 2013
I was surprised to see the low marks for the
Wells Fargo Wayzata branch. I have always had friendly and reliable service at this bank. When I went in yesterday, Paige was able to take care of all of my banking needs. She was very knowledgeable and efficient.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Wayzata Branch at Wayzata, MN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Teacher, Jun. 27, 2013
I was surprised to see the low marks for the
Wells Fargo Wayzata branch. I have always had friendly and reliable service at this bank. When I went in yesterday, Paige was able to take care of all of my banking needs. She was very knowledgeable and efficient.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Wayzata Branch at Wayzata, MN
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WRONG BANK PPL!!!
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by ltoonn457, Jun. 26, 2013
Ppl are writing reviews about the Chapel Square location but they are naming ppl that work at the South Dekalb location. This is very unfair to the ppl at Chapel Square bc they actually have awesome service. I have been banking at that location for over 14 years!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ltoonn457, Jun. 26, 2013
Ppl are writing reviews about the Chapel Square location but they are naming ppl that work at the South Dekalb location. This is very unfair to the ppl at Chapel Square bc they actually have awesome service. I have been banking at that location for over 14 years!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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by Rita3 2013-07-06 06:17:16
Your review does not concern the Riverdale, Bronx, NY location of the WF bank. I have no idea what location you wrote about.
worst and the most unprofessional service
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by angrybird, Jun. 26, 2013
So my husband was visiting this Wells Fargo branch on June 14th, 2013 Friday around 5pm. There was a young teller was trying to seduce my husband even after she knew my husband is married. This is the most unprofessional bank we ever been!! Consider switch to other banks which have high standers to their employees.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, La Cumbre Plaza Branch at Santa Barbara, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby angrybird, Jun. 26, 2013
So my husband was visiting this Wells Fargo branch on June 14th, 2013 Friday around 5pm. There was a young teller was trying to seduce my husband even after she knew my husband is married. This is the most unprofessional bank we ever been!! Consider switch to other banks which have high standers to their employees.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, La Cumbre Plaza Branch at Santa Barbara, CA
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by kayfay 2013-06-30 22:40:18
I had the same problem with the bank in Rockledge FL. The teller keep seducing my husband, she knew he was married with 3 kids and one on the way and that didn't stop her, and on top of all that the more she keep at it she actually won. And although he is also to blame I just think if just maybe we didn't bank there that my marriage wouldn't be in such crises and my poor children is also suffering. I wouldn't recommend anyone who is married to send their husbands to wells fargo bank.
Lazy
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by notyourmoney, Jun. 24, 2013
Almost every time I visit this bank I am shocked at how the person at the drive thru window treats me. I have 4 accounts at Wells Fargo but I am in the process of closing every account.She acts like when she is cashing your check that the funds will come out of her salary. Poor poor ignorant people.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waynesville Main Branch at Waynesville, NC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby notyourmoney, Jun. 24, 2013
Almost every time I visit this bank I am shocked at how the person at the drive thru window treats me. I have 4 accounts at Wells Fargo but I am in the process of closing every account.She acts like when she is cashing your check that the funds will come out of her salary. Poor poor ignorant people.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waynesville Main Branch at Waynesville, NC
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by ltoonn457 2013-06-26 15:51:21
actually if she cashes a bad check she wont have a salary...so yea be patient bc unless you plan to suppoer her when she gets fired then let her do her job!!!
WARNING do not use this bank!
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by ghutmama, Jun. 17, 2013
I don't even know where to begin. I signed up for free checking, then 2 months later I got a 10.00 fee for managing the account. I said I have free checking,they would tell me I have to sign up for this other checking to get free checking, I switch over, month later I get 10.00 fee. They are dishonest,it is all about business and taking your money.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Moscow Eastside Branch at Moscow, ID
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ghutmama, Jun. 17, 2013
I don't even know where to begin. I signed up for free checking, then 2 months later I got a 10.00 fee for managing the account. I said I have free checking,they would tell me I have to sign up for this other checking to get free checking, I switch over, month later I get 10.00 fee. They are dishonest,it is all about business and taking your money.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Moscow Eastside Branch at Moscow, ID
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by Olivya 2013-07-04 14:38:43
Hi
I had the same problem, they kept substracting from my account fees of 10.00, total of 50.00, due to a minimum amount I should have had but they never gave me this information in my contract
Wondering if they can do that and just get away with it. Or if gathering unsatisfied customers because of this reason will get us our money back,
I know about other lady who is very upset as the amount substracted from her account is over 1k dlls., and the 1800 nbrs are so helpless
I had the same problem, they kept substracting from my account fees of 10.00, total of 50.00, due to a minimum amount I should have had but they never gave me this information in my contract
Wondering if they can do that and just get away with it. Or if gathering unsatisfied customers because of this reason will get us our money back,
I know about other lady who is very upset as the amount substracted from her account is over 1k dlls., and the 1800 nbrs are so helpless
Worst Customer Service Ever - Wouldn't bank with this location
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by SamPit, Jun. 17, 2013
These guys have the worst customer service ever. The staff appears to be friendly at first and then they show their true colors - They have "Who the hell are you" attitude. They appear so busy like they are running the entire country whereas they don't have a clue as to what they are doing. I would especially stay clear of the guy named JACOB - He is a guy who changes colors faster than a Chameleon. He sees million customers in a day (in his own words) and should be promoted to be the CEO of the company. As for customer service - Nobody has any idea as to what that means.
This review is for Wells Fargo @ Palmer and McNeil only. I am not complaining about other branches where things have been smooth
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Parmer And Mcneil Branch at Austin, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SamPit, Jun. 17, 2013
These guys have the worst customer service ever. The staff appears to be friendly at first and then they show their true colors - They have "Who the hell are you" attitude. They appear so busy like they are running the entire country whereas they don't have a clue as to what they are doing. I would especially stay clear of the guy named JACOB - He is a guy who changes colors faster than a Chameleon. He sees million customers in a day (in his own words) and should be promoted to be the CEO of the company. As for customer service - Nobody has any idea as to what that means.
This review is for Wells Fargo @ Palmer and McNeil only. I am not complaining about other branches where things have been smooth
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Parmer And Mcneil Branch at Austin, TX
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worst bank ever!! i have had an account 4 over 4 years!
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by thecoinhunter, Jun. 15, 2013
this blonde teller would not ecept my coins!! What a jerk!!!
So I had a change jar that I rolled up and they said we can't give u cash for it even though I have an account!!!
Their ecuse was well we don't need coins!!!
I'm so dissapointed in this servicd
The funny thing is that this blond chick teller was fired at chase!!
So they brought her to wellsfargo
Never go to this branch!!!!!!!!!!!!!
I hate them
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Gainey Ranch Branch at Paradise Valley, AZ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby thecoinhunter, Jun. 15, 2013
this blonde teller would not ecept my coins!! What a jerk!!!
So I had a change jar that I rolled up and they said we can't give u cash for it even though I have an account!!!
Their ecuse was well we don't need coins!!!
I'm so dissapointed in this servicd
The funny thing is that this blond chick teller was fired at chase!!
So they brought her to wellsfargo
Never go to this branch!!!!!!!!!!!!!
I hate them
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Gainey Ranch Branch at Paradise Valley, AZ
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WORST CUSTOMER SERVICE
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by BIRDRUS, Jun. 13, 2013
Today is Jun/13/2013 at 3Pm. My friend Well fargo banking paid me a check. I came to cash it.Gloria said why don't you deposit to your bank?.I didn't have account but my girl friend has it at Well Fargo. I have the right to cash the check.I did ask for the Lady manager but seem like they are all meant. I would never to go with this branch again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fountain Valley Branch at Fountain Valley, CA
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Overall Ratingby BIRDRUS, Jun. 13, 2013
Today is Jun/13/2013 at 3Pm. My friend Well fargo banking paid me a check. I came to cash it.Gloria said why don't you deposit to your bank?.I didn't have account but my girl friend has it at Well Fargo. I have the right to cash the check.I did ask for the Lady manager but seem like they are all meant. I would never to go with this branch again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fountain Valley Branch at Fountain Valley, CA
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Tired Customer
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by theydontcare, Jun. 13, 2013
sorry but the bank on Castle Ridge just ruined my whole experience with every wells fargo--thanks to RAMA SHAKNKAR & the drive thru guy (young with black glasses). Employees like them make banking very inconvenient & make customers feel like they mean nothing!Thanks to them I will be closing my accounts! Rama also had a hard time understanding English! Maybe her accent got in the way--Every time I told her to hold on to let me speak--she kept interrupting me! I had even put her on hold & had ASKED her to hold on a sec-only to come back to the line & hear rambling on! She would not give me the name of the MAIN MANAGER-according to Rama he/she were out of vacay-but could help me. I wanted the name that way I could follow up with my complaint. DO NOT GO NEAR THIS BANK--THEY are HORRIBLE!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bee Cave & 360 Branch at Austin, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby theydontcare, Jun. 13, 2013
sorry but the bank on Castle Ridge just ruined my whole experience with every wells fargo--thanks to RAMA SHAKNKAR & the drive thru guy (young with black glasses). Employees like them make banking very inconvenient & make customers feel like they mean nothing!Thanks to them I will be closing my accounts! Rama also had a hard time understanding English! Maybe her accent got in the way--Every time I told her to hold on to let me speak--she kept interrupting me! I had even put her on hold & had ASKED her to hold on a sec-only to come back to the line & hear rambling on! She would not give me the name of the MAIN MANAGER-according to Rama he/she were out of vacay-but could help me. I wanted the name that way I could follow up with my complaint. DO NOT GO NEAR THIS BANK--THEY are HORRIBLE!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bee Cave & 360 Branch at Austin, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Cosmos was very helpful
Overall Rating
Office Environment & Staff
Waiting Time
by pdq3, Jun. 12, 2013
Just a quick shout-out to Cosmos (don't have his last name), who was very helpful when I stopped in last week.
I have a joint account with some siblings at WF which I don't use very often, and I needed to transfer some money into it. As it turns out, I had the wrong account number, as last year the previous account was closed and a new one opened.
Cosmos was greeting people the first day I tried to make a deposit and couldn't because I had the wrong account number. I had to wait to talk to a banker, and ran out of time, because I had to get to work. As I left, Cosmos said he would be there the next day at a particular time and could work with me personally.
He was there the next day, and even though I was late, he got to me quickly, and helped me figure out what the problem was, and we got the deposit done. He went the extra mile for me, and I thought you folks should know.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Arden Hills Branch at Saint Paul, MN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby pdq3, Jun. 12, 2013
Just a quick shout-out to Cosmos (don't have his last name), who was very helpful when I stopped in last week.
I have a joint account with some siblings at WF which I don't use very often, and I needed to transfer some money into it. As it turns out, I had the wrong account number, as last year the previous account was closed and a new one opened.
Cosmos was greeting people the first day I tried to make a deposit and couldn't because I had the wrong account number. I had to wait to talk to a banker, and ran out of time, because I had to get to work. As I left, Cosmos said he would be there the next day at a particular time and could work with me personally.
He was there the next day, and even though I was late, he got to me quickly, and helped me figure out what the problem was, and we got the deposit done. He went the extra mile for me, and I thought you folks should know.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Arden Hills Branch at Saint Paul, MN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Cosmos was very helpful
Overall Rating
Office Environment & Staff
Waiting Time
by pdq3, Jun. 12, 2013
Just a quick shout-out to Cosmos (don't have his last name), who was very helpful when I stopped in last week.
I have a joint account with some siblings at WF which I don't use very often, and I needed to transfer some money into it. As it turns out, I had the wrong account number, as last year the previous account was closed and a new one opened.
Cosmos was greeting people the first day I tried to make a deposit and couldn't because I had the wrong account number. I had to wait to talk to a banker, and ran out of time, because I had to get to work. As I left, Cosmos said he would be there the next day at a particular time and could work with me personally.
He was there the next day, and even though I was late, he got to me quickly, and helped me figure out what the problem was, and we got the deposit done. He went the extra mile for me, and I thought you folks should know.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Arden Hills Branch at Saint Paul, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby pdq3, Jun. 12, 2013
Just a quick shout-out to Cosmos (don't have his last name), who was very helpful when I stopped in last week.
I have a joint account with some siblings at WF which I don't use very often, and I needed to transfer some money into it. As it turns out, I had the wrong account number, as last year the previous account was closed and a new one opened.
Cosmos was greeting people the first day I tried to make a deposit and couldn't because I had the wrong account number. I had to wait to talk to a banker, and ran out of time, because I had to get to work. As I left, Cosmos said he would be there the next day at a particular time and could work with me personally.
He was there the next day, and even though I was late, he got to me quickly, and helped me figure out what the problem was, and we got the deposit done. He went the extra mile for me, and I thought you folks should know.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Arden Hills Branch at Saint Paul, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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