Wells Fargo Bank, Grand Forks Branch

Name:Wells Fargo Bank, Grand Forks Branch
Full Service Brick and Mortar Office
Review:855 client reviews
Location:2610 South Columbia Road
Grand Forks, ND 58201

Grand Forks County
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Phone:701-775-1660
FDIC Cert:#3511
Established:1995-05-30


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4964, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,776,718,000,000
Total Deposits:$1,494,597,000,000
Total Equity Capital:$172,539,000,000
Total Domestic Office Deposits:$1,465,966,000,000
Net Income:$9,183,000,000
Quarterly Net Income:$4,710,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

855 client reviews of Wells Fargo Bank scored 2 out of 5.

No Gold Medallion Notary Service and customer service horrible
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by unhappygoldmedallion, Oct. 12, 2021

I would rate the bank -10 if that was an option. I called the 800 customer service after giving all my info and "first born" to just talk to someone in Birmingham about a Gold Medallion notary. I have been with the bank 30 years, through 3 takeovers (South Trust, Wachovia and now Wells Fargo) and this is how they treat their customers. They said they dropped that service without any notification to customers.  I talked with a flunky (I think his name was Daniel)in Birmingham and he checked with his supervisor and told me they do not offer that service anymore.  I told him I talked with a friend in another bank in town and she told me that is a very important service they must offer to their clients in their Trust Department, that is it a bonded service. The transaction had to be proven and searched before they can put their Gold Medallion on the document. I asked to talk to his supervisor and he left me on hold for ten minutes (until I hung up) and NO ONE TALKED TO ME.  VERY POOR SERVICE. The supervisor could have at least taken the time to talk to me.  That is what they get paid the big bucks for.  Instead I had to go back to the 800 customer service and go through all the private information that they require, AGAIN. She finally hooked me up with someone in Birmingham called Whitney and she told me they do not offer that service.  I told her the problems I was having and what poor service I received.  That the supervisor did not even take the time to talk to me when I called the first time. She said she will make out a complaint and I asked her to send me a copy of it.  I am so disappointed in that bank.  I will be looking elsewhere.   

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Harbert Plaza Branch at Birmingham, AL
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Extremely Disappointed with Service
Overall Rating
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by Aprilz1, Aug. 05, 2021

Originally, I chose to seek a loan through Wells Fargo (Uhler Road, Forks township) due to my current credit card I have with them & their close proximity to my residence. After having a delightful experience with Banker Bujar Rama during the application process I felt hopeful about securing a personal loan and possibly establishing a future relationship with the Financial Investments section.  However, I am exceptionally unpleased with this entire loan application process. Rather than a transparent process they have made this a circus where one needs to jump through hoops.  As requested I provided the most recent Pension statement as they are only distributed quarterly (APR - JUNE 2021), I even went beyond there request and provided my additional rental income receipts and my current Tax Documents.  I more than meet the required credit score and income requirements for this loan.  Who doesn't have debt but to ask for documents that were already submitted is nerve-wrecking at the least. Especially when you clearly didn't look at the documents.  Additionally, the secured email system is beyond problematic, It rarely recognizes my personal information. This process has been unprofessional, slow and unnecessarily arduous. I'm very disappointed in their treatment and no longer want to continue with this personal loan application.  

Hopefully in the future you can implement a more user friendly and reliable communication system.  

Extremely dissatisfied.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Forks Branch at Easton, PA
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Mrs Cunningham
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by Dabo, Apr. 20, 2021

Poor customer service. My husband tried to deposit $100 into my son's account. They asked for ID. They refused to deposit the cash into the account as my husband isn't on the account. They told my husband to go to Wawa and buy a money order. They were concerned about us money laundering $100 dollars. Wasn't Wells Fargo involved in illegal opening accounts. They didn't return my husband's ID. I will ask my son to close this account. My husband spent 20 minutes waiting.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Woodhaven Mall Branch at Bensalem, PA
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