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Wells Fargo Bank, GLENVIEW BRANCH
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859 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4692, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,717,531,000,000 |
| Total Deposits: | $1,420,842,000,000 |
| Total Equity Capital: | $161,437,000,000 |
| Total Domestic Office Deposits: | $1,399,274,000,000 |
| Net Income: | $16,050,000,000 |
| Quarterly Net Income: | $4,685,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
859 client reviews of Wells Fargo Bank scored 2 out of 5.
Executive at a CPG company - Dorys
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by alyssa515, Jul. 12, 2012
This branch should be shut down. The people there are just incompetent [except for Graciella who is knoweledgeable, knows what to do and does so thoroughly]. We have had a myraid of issues with this bank with paying property taxes 2 months in advance so they can obtain an 'incentive' that is one of many issues. The latest occurred yesterday. I went to get a cashiers check for $9k or have a bank to bank transfer to another bank so we can pay our property taxes. Since my wallet was recently stolen, i only had a copy of my drivers license. I was told they could not perform the transaction [ok - i understand good security]. Despite the branch manager being short and treating me as if i was a thief, i understood and left. I tore up the withdrawal slip and left. HOWEVER, they still withdrew the $9k out of my account!!!!!!!!!!!!!!!! My account shows a cahiers check that was issued [i thought the transaction was aborted???]48 hours later I still do not have those funds in my account. Unbelievable. There is absolutely ZERO customer service! We have no trust in this bank and are pulling every penny out of it and moving to Chase ASAP. Wells Fargo should learn something from Chase in terms of attracting and retaining Customers. I also requested a $1000 online transfer from WF to another account and they $3 to do so but here is the catch - you have to wait 3 days for it to take effect BUT INTERESTINGLY Wells Fargo pulled the funds from my account the minute i processed the online payment. Net Net.... someone uses OUR FUNDS for 3 days because our other bank has not yet received the funds. We have never seen anything like this. Not sure how this bank is still in operation.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Glenview Branch at Glenview, IL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby alyssa515, Jul. 12, 2012
This branch should be shut down. The people there are just incompetent [except for Graciella who is knoweledgeable, knows what to do and does so thoroughly]. We have had a myraid of issues with this bank with paying property taxes 2 months in advance so they can obtain an 'incentive' that is one of many issues. The latest occurred yesterday. I went to get a cashiers check for $9k or have a bank to bank transfer to another bank so we can pay our property taxes. Since my wallet was recently stolen, i only had a copy of my drivers license. I was told they could not perform the transaction [ok - i understand good security]. Despite the branch manager being short and treating me as if i was a thief, i understood and left. I tore up the withdrawal slip and left. HOWEVER, they still withdrew the $9k out of my account!!!!!!!!!!!!!!!! My account shows a cahiers check that was issued [i thought the transaction was aborted???]48 hours later I still do not have those funds in my account. Unbelievable. There is absolutely ZERO customer service! We have no trust in this bank and are pulling every penny out of it and moving to Chase ASAP. Wells Fargo should learn something from Chase in terms of attracting and retaining Customers. I also requested a $1000 online transfer from WF to another account and they $3 to do so but here is the catch - you have to wait 3 days for it to take effect BUT INTERESTINGLY Wells Fargo pulled the funds from my account the minute i processed the online payment. Net Net.... someone uses OUR FUNDS for 3 days because our other bank has not yet received the funds. We have never seen anything like this. Not sure how this bank is still in operation.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Glenview Branch at Glenview, IL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
annanymous
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by abcdefgh, Oct. 29, 2011
Glenview Branch personal Banker Graceilia Guzman is very very rude and Nasty.
always long wait time . Poor service. Branch Manager is nowhere to be found.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Glenview Branch at Glenview, IL
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby abcdefgh, Oct. 29, 2011
Glenview Branch personal Banker Graceilia Guzman is very very rude and Nasty.
always long wait time . Poor service. Branch Manager is nowhere to be found.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Glenview Branch at Glenview, IL
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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