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Wells Fargo Bank, FRUITLAND PARK BRANCH
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Name: | Wells Fargo Bank |
Concentration: | All Other Over 1 Billion |
Established: | 01/01/1870 |
FDIC Insurance: | 01/01/1934 |
Holden By: | WELLS FARGO&COMPANY |
Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
# of Branches: | 4252, view all, view on map |
Website: | www.wellsfargo.com |
Total Assets: | $1,698,675,000,000 |
Total Deposits: | $1,417,132,000,000 |
Total Equity Capital: | $170,296,000,000 |
Total Domestic Office Deposits: | $1,397,345,000,000 |
Net Income: | $17,002,000,000 |
Quarterly Net Income: | $5,948,000,000 |
Return on Assets: | 1% |
Quarterly Return on Assets: | 1% |
Return on Equity: | 14% |
Quarterly Return on Equity: | 14% |
More... |
Client Review
865 client reviews of Wells Fargo Bank scored 2 out of 5.
Need new management
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by CountryFarmer76, Oct. 04, 2024
This branch has rapidly gone down hill. Wait times are so long for simple transactions because there’s not enough staff to support the customers who come in. Management is a joke, she is absolutely rude to customers and to certain members of her staff. The manager is constantly asking to take us to the atm, even when telling her no she keeps pushing. Lady, take no for an answer. I don’t want to use the atm, Wells Fargo just needs to hire people.
One day in particular I was needing to speak to a banker. There are only 2 bankers and 2 tellers in this very busy branch. This is the scene I walked in on - there were 7 people in the teller line, one banker was assisting customers at her desk, kept being interrupted to assist tellers and help anyone who walked in. The other banker was just sitting at her desk on her phone and then on her computer ignoring customers. The banker who was actually working, kept apologizing to those waiting and did her best to keep up. The manager was locked away in her office, and no help either. After about 10 minutes, the banker who was busy finished up with her customers. She then was the only person who walked to each customer to see if she could assist anyone quickly to help with waiting, and got to me. She had no problem helping me, even went above and beyond to assist me with my issues. Not one time in my 45 minutes of being in that branch did I see the other banker get up from her desk to help anyone, that is until the manager finally walked out of the office. Suddenly this girl had feet and could get up and help.
I’ve been in this branch multiple times and it’s always the same. One banker is constantly doing all the work while the other sits on her phone or typing away at her computer not helping staff or customers. Whoever the girl is at Kendra’s old desk - give that girl a raise she is carrying your bankers side alone and has been for months. I wish I could recall her name, I refuse to deal with anyone other than her when I come in. She’s the only reason this places gets any stars. Your tellers are nice as well now that your new banker is no longer a teller. That girl just has a nasty attitude
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, FRUITLAND PARK BRANCH at Leesburg, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse





by CountryFarmer76, Oct. 04, 2024
This branch has rapidly gone down hill. Wait times are so long for simple transactions because there’s not enough staff to support the customers who come in. Management is a joke, she is absolutely rude to customers and to certain members of her staff. The manager is constantly asking to take us to the atm, even when telling her no she keeps pushing. Lady, take no for an answer. I don’t want to use the atm, Wells Fargo just needs to hire people.
One day in particular I was needing to speak to a banker. There are only 2 bankers and 2 tellers in this very busy branch. This is the scene I walked in on - there were 7 people in the teller line, one banker was assisting customers at her desk, kept being interrupted to assist tellers and help anyone who walked in. The other banker was just sitting at her desk on her phone and then on her computer ignoring customers. The banker who was actually working, kept apologizing to those waiting and did her best to keep up. The manager was locked away in her office, and no help either. After about 10 minutes, the banker who was busy finished up with her customers. She then was the only person who walked to each customer to see if she could assist anyone quickly to help with waiting, and got to me. She had no problem helping me, even went above and beyond to assist me with my issues. Not one time in my 45 minutes of being in that branch did I see the other banker get up from her desk to help anyone, that is until the manager finally walked out of the office. Suddenly this girl had feet and could get up and help.
I’ve been in this branch multiple times and it’s always the same. One banker is constantly doing all the work while the other sits on her phone or typing away at her computer not helping staff or customers. Whoever the girl is at Kendra’s old desk - give that girl a raise she is carrying your bankers side alone and has been for months. I wish I could recall her name, I refuse to deal with anyone other than her when I come in. She’s the only reason this places gets any stars. Your tellers are nice as well now that your new banker is no longer a teller. That girl just has a nasty attitude
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, FRUITLAND PARK BRANCH at Leesburg, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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