Wells Fargo Bank, Denton Crossing Branch

Name:Wells Fargo Bank, Denton Crossing Branch
Full Service Brick and Mortar Office
Review:858 client reviews
Location:1727 South Loop 288
Denton, TX 76205

Denton County
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FDIC Cert:#3511

The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4767, view all, view on map
Total Assets:$1,712,535,000,000
Total Deposits:$1,462,385,000,000
Total Equity Capital:$162,354,000,000
Total Domestic Office Deposits:$1,442,034,000,000
Net Income:$7,610,000,000
Quarterly Net Income:$4,037,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%

Client Review

858 client reviews of Wells Fargo Bank scored 2 out of 5.

horrible experience
Overall Rating
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Office Environment & Staff
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by hjnelson, Oct. 08, 2012

My husband and I have been weelsfargo customers for about 7 years. I recently lost my job and got in a car accident. As a result our savings account balance went into the red approx. $100. 2 weeks after we first went negative I went into the Loop 288 Wells Fargo Branch with $3500 in CASH appolgizing for our slip up and wanting to square things away on our negative balance. The branch manager Jeremy told me that he would rather not have my husband and I as checking and savings customers but was happy to keep us home mortgage customers (as our a,ccount has never been late) he then informed me my account was frozen and they would hold all the money in our checking account for 2 weeks. He also would not take any of my cash to clear up our negative saving balance or transfer any funds from our checking to cover it.

I would rate this branch as HORRIBLE! That same day I went to Chase with my $3500 and opened an account with them.

I received a call from wells fargo loss prevention appologizing for the managers unprofessionalism trying to keep us as customers. We declined.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Denton Crossing Branch at Denton, TX
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