Home > Florida Banks > Crestview Banks > Wells Fargo Bank Crestview > Wells Fargo Bank, CRESTVIEW BRANCH > Review
Wells Fargo Bank, Review
Wells Fargo Bank, Review
Average rating
based on 866 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 598 Reviews with 1 Star
< Previous Page | Next Page > Page 9 of 30
Bank stole my money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by confused, Sep. 26, 2013
One of Wells Fargos customers scammed me out of $700 with a vacation condo scheme. The bank did not release the money to the customer, but they will not give my money back to me. They are just keeping the money! The people there are very rude and they will not speak to me because I am not a Wells Fargo customer. All they will say is I cannot have my money back but they will not say why.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Marion Branch at Marion, SC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby confused, Sep. 26, 2013
One of Wells Fargos customers scammed me out of $700 with a vacation condo scheme. The bank did not release the money to the customer, but they will not give my money back to me. They are just keeping the money! The people there are very rude and they will not speak to me because I am not a Wells Fargo customer. All they will say is I cannot have my money back but they will not say why.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Marion Branch at Marion, SC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Nobody knows how to do anything.....
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by joe8400, Sep. 19, 2013
I went into this Bank over one month ago and applied + paid for a Business secured Credit Card. I still have not received it and have no idea if I will ever receive it even though it's already been prepaid for.
It would take me ten paragraphs to explain the entire silly Micky Mouse story, so to make a long story short nobody that works at this Bank knows how to do their job, gives a damn about doing their job or knows how to communicate with their head office in order to get anything accomplished.
The Manager of Colonial Park store [Mike]doesn't return calls, the Manager of Union deposit store [Guy] doesn't return calls and obviously when you have Managers that don't care they in turn have Employees that don't care.
I honestly think that Manager training for this bank must consist of telling them "Just smile, pretend like you know what you're doing and avoid all contact with Customers. If you can't avoid contact with a Customer brush them off onto another Employee and this way you can never be blamed for doing anything wrong and/or giving wrong info. due to the fact that you never do anything?!!! Come into the bank around 11am, sneak out around 3pm and try to take very long lunches! This will again make you very inaccessible and not responsible for anything! You can just blame all mistakes on your Employees as they will pretty much just be left to fumble their way through things in total darkness!!! " Wells Fargo Moto "WE HAVE NO IDEA WHAT WE ARE DOING"
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Colonial Park Branch at Harrisburg, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby joe8400, Sep. 19, 2013
I went into this Bank over one month ago and applied + paid for a Business secured Credit Card. I still have not received it and have no idea if I will ever receive it even though it's already been prepaid for.
It would take me ten paragraphs to explain the entire silly Micky Mouse story, so to make a long story short nobody that works at this Bank knows how to do their job, gives a damn about doing their job or knows how to communicate with their head office in order to get anything accomplished.
The Manager of Colonial Park store [Mike]doesn't return calls, the Manager of Union deposit store [Guy] doesn't return calls and obviously when you have Managers that don't care they in turn have Employees that don't care.
I honestly think that Manager training for this bank must consist of telling them "Just smile, pretend like you know what you're doing and avoid all contact with Customers. If you can't avoid contact with a Customer brush them off onto another Employee and this way you can never be blamed for doing anything wrong and/or giving wrong info. due to the fact that you never do anything?!!! Come into the bank around 11am, sneak out around 3pm and try to take very long lunches! This will again make you very inaccessible and not responsible for anything! You can just blame all mistakes on your Employees as they will pretty much just be left to fumble their way through things in total darkness!!! " Wells Fargo Moto "WE HAVE NO IDEA WHAT WE ARE DOING"
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Colonial Park Branch at Harrisburg, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Horrible branch and bank.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by OCGandhi, Sep. 16, 2013
Extremely poor customer service, apathetic and very slow overall service. I closed the account today because the way a service fee was handled. I have always kept the minimum balance required and all of a sudden, it is now $2,000 and they would not waive. This is not my primary bank account and was only opened for convenience purposes for some personal transactions. I received no notification of such change and the customer rep said it has been in place for years. Nowhere have I seen a service charge before in regards to this in previous statements. Look elsewhere for your banking needs, whether business or personal.
As well, as I was walking out, I heard the manager talk behind my back whispering to another employee. Seriously, dude? Go slick your hair back further to show your big forehead to the world.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby OCGandhi, Sep. 16, 2013
Extremely poor customer service, apathetic and very slow overall service. I closed the account today because the way a service fee was handled. I have always kept the minimum balance required and all of a sudden, it is now $2,000 and they would not waive. This is not my primary bank account and was only opened for convenience purposes for some personal transactions. I received no notification of such change and the customer rep said it has been in place for years. Nowhere have I seen a service charge before in regards to this in previous statements. Look elsewhere for your banking needs, whether business or personal.
As well, as I was walking out, I heard the manager talk behind my back whispering to another employee. Seriously, dude? Go slick your hair back further to show your big forehead to the world.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
james lam
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by frustrated8787, Sep. 16, 2013
new management is not able to meet customer service needs. former management team was very well tuned in assisting customers and always helpful. wait time to long, bankers will sell without explaining what product you are obtaining. will leave to union bank. bankers and manager not well respected by customer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, North Brea Branch at Brea, CA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby frustrated8787, Sep. 16, 2013
new management is not able to meet customer service needs. former management team was very well tuned in assisting customers and always helpful. wait time to long, bankers will sell without explaining what product you are obtaining. will leave to union bank. bankers and manager not well respected by customer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, North Brea Branch at Brea, CA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Fraud
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by stephedy, Sep. 15, 2013
I currently have an account with wells fargo in Union morris ave one of their employees ran my credit w/o my permission I,m am totally upset i did not put in a request for credit they are completely out of control that is fraud
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Union-Larchmont Branch at Union, NJ
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby stephedy, Sep. 15, 2013
I currently have an account with wells fargo in Union morris ave one of their employees ran my credit w/o my permission I,m am totally upset i did not put in a request for credit they are completely out of control that is fraud
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Union-Larchmont Branch at Union, NJ
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Wells fargo customer service - lack of integrity
Overall Rating
Other Services
by goldfish, Sep. 13, 2013
I deposited over $300,000 a few months ago and was told at the time that they would easily look at a mortgage.
I told them this week I wanted to buy a company locally, would be using different cash for that and wanted to look at a mortgage. Mortgage broker looked at me with distain and told me I would have to wait 2 years to build up a credit profile and maybe he would do it them. I told him I was looking at mortgage based on what I was told at the time of opening the deposit. He said that must have been a rouse to get the deposit account opened but his position stood.
I don't really need a mortgage as I have just sold a business in Australia for $8million. Wells fargo will not be seeing my money or business in the future.
No wonder they gat the lowest ratings in customer satisfaction.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sarasota City Center Branch at Sarasota, FL
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby goldfish, Sep. 13, 2013
I deposited over $300,000 a few months ago and was told at the time that they would easily look at a mortgage.
I told them this week I wanted to buy a company locally, would be using different cash for that and wanted to look at a mortgage. Mortgage broker looked at me with distain and told me I would have to wait 2 years to build up a credit profile and maybe he would do it them. I told him I was looking at mortgage based on what I was told at the time of opening the deposit. He said that must have been a rouse to get the deposit account opened but his position stood.
I don't really need a mortgage as I have just sold a business in Australia for $8million. Wells fargo will not be seeing my money or business in the future.
No wonder they gat the lowest ratings in customer satisfaction.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sarasota City Center Branch at Sarasota, FL
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by INTERESTing 2013-09-15 14:33:21
The above review smells funny. Bad grammar and overuse of the word "mortgage." I don't buy it.
CUSTOMER SERVICE SUCKS - Jason Dorfmeyer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MADasHell, Sep. 12, 2013
After dealing with JAson for weeks to close accounts with fees, I still have 2 accounts that have not been closed. Now I have a negative balance because the fees hit after he was supposed to close the account. He did close an account. The main one. Nice. Waiting on hold for an hour to be told he is with a customer. Good luck to that customer. My direct deposit will now be deposited into the abyss.
* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, Simi Valley Branch at Simi Valley, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MADasHell, Sep. 12, 2013
After dealing with JAson for weeks to close accounts with fees, I still have 2 accounts that have not been closed. Now I have a negative balance because the fees hit after he was supposed to close the account. He did close an account. The main one. Nice. Waiting on hold for an hour to be told he is with a customer. Good luck to that customer. My direct deposit will now be deposited into the abyss.
* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, Simi Valley Branch at Simi Valley, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Losing business left, right and center
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JillD, Sep. 12, 2013
I closed all but one of my WF accounts a few years ago due to their ineptness but kept one free checking account to deposit small checks (my main bank is 7 miles away). I finally closed this account last week because they were going to start charging a monthly fee unless I kept a minimum balance. My place of work issues petty cash checks payable to me (on a WF account but in a different town) and up until last week I was always able to go in and cash this check through my personal account. I went to cash a $59 check earlier this week and was told I now needed id as I didn't have an account which was fair enough. I came back, grabbed my id and headed back up to see the manager and the first employee I had talked to heading out the door. I was told by another cashier that the manager had to sign off on the check and I would have to wait for her. Ten minutes later they came back and were doing whatever behind the counter; I asked how much longer as I had to get back to work and the manager told me it would be a few minutes yet, there were other people in front of me, and "I have an appointment at 10am". I left. Today after calming down a bit I went back with my check and id. When I walked in and saw the manager at a desk with 2 people waiting I knew it was bad news. The checker (a new one I'd never seen before) told me she needed the manager to sign off on the check and I would need a second form of id. I told her I was told just 2 days ago that I only needed one form of id and she said no, she needed two. So I left again. No wonder Wells Fargo is losing as much business as they are. I am going to deposit the check into my regular account and will get cash back. Bunch of idiots.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Kellogg Branch at Kellogg, ID
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JillD, Sep. 12, 2013
I closed all but one of my WF accounts a few years ago due to their ineptness but kept one free checking account to deposit small checks (my main bank is 7 miles away). I finally closed this account last week because they were going to start charging a monthly fee unless I kept a minimum balance. My place of work issues petty cash checks payable to me (on a WF account but in a different town) and up until last week I was always able to go in and cash this check through my personal account. I went to cash a $59 check earlier this week and was told I now needed id as I didn't have an account which was fair enough. I came back, grabbed my id and headed back up to see the manager and the first employee I had talked to heading out the door. I was told by another cashier that the manager had to sign off on the check and I would have to wait for her. Ten minutes later they came back and were doing whatever behind the counter; I asked how much longer as I had to get back to work and the manager told me it would be a few minutes yet, there were other people in front of me, and "I have an appointment at 10am". I left. Today after calming down a bit I went back with my check and id. When I walked in and saw the manager at a desk with 2 people waiting I knew it was bad news. The checker (a new one I'd never seen before) told me she needed the manager to sign off on the check and I would need a second form of id. I told her I was told just 2 days ago that I only needed one form of id and she said no, she needed two. So I left again. No wonder Wells Fargo is losing as much business as they are. I am going to deposit the check into my regular account and will get cash back. Bunch of idiots.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Kellogg Branch at Kellogg, ID
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Rude manager and employees
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Nance, Sep. 10, 2013
Husband and employer went to cash check for $8000 with employer present and bank manager was rude and obstructive. There was no excuse for the way both the account holder and my husband were treated. There was no problem with IDs and the check was good. The bank manager seemed to go out of his way to discourage a small business from using this bank. Employer is probably going to close his account.
And while all of this was going on, during the long wait, my husband spoke with two other bank customers there to close their accounts because of incompetence and rudeness.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Abacoa Branch at Jupiter, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Nance, Sep. 10, 2013
Husband and employer went to cash check for $8000 with employer present and bank manager was rude and obstructive. There was no excuse for the way both the account holder and my husband were treated. There was no problem with IDs and the check was good. The bank manager seemed to go out of his way to discourage a small business from using this bank. Employer is probably going to close his account.
And while all of this was going on, during the long wait, my husband spoke with two other bank customers there to close their accounts because of incompetence and rudeness.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Abacoa Branch at Jupiter, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
For customers only
Overall Rating
Office Environment & Staff
Other Services
by Northfielder, Sep. 10, 2013
My German friend wanted to change 100 euros to dollars. After telling her, no problem, we can help you and letting her show her ID and credit card, they told her that she needed an account with them. I had the same problem recently when I wanted to cash a Wells Fargo check a customer had given me.
Even if this is not the fault of the employees, they could ask up front, do you have an account with us because we can only help you if you do - instead of wasting our time with promises they can't keep.
This is really bad service, especially since my bank in Northfield does not have these restrictions which tells me that it can be different.
* this review was made on Wells Fargo Bank, Northfield Branch at Northfield, MN
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby Northfielder, Sep. 10, 2013
My German friend wanted to change 100 euros to dollars. After telling her, no problem, we can help you and letting her show her ID and credit card, they told her that she needed an account with them. I had the same problem recently when I wanted to cash a Wells Fargo check a customer had given me.
Even if this is not the fault of the employees, they could ask up front, do you have an account with us because we can only help you if you do - instead of wasting our time with promises they can't keep.
This is really bad service, especially since my bank in Northfield does not have these restrictions which tells me that it can be different.
* this review was made on Wells Fargo Bank, Northfield Branch at Northfield, MN
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Complete and Utter Discrimination.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 12171217717, Sep. 10, 2013
If you have black hair and brown eyes, Your not welcome at this branch. Downtown Bend Oregon
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bend Branch at Bend, OR
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 12171217717, Sep. 10, 2013
If you have black hair and brown eyes, Your not welcome at this branch. Downtown Bend Oregon
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bend Branch at Bend, OR
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
If you belong to Wells Fargo, I'd get out while you can
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MoneyStealers123, Sep. 05, 2013
Wells Fargo has got to be the worst bank there is. Lets just say I was there to close out my accounts and not only did I have to wait OVER AN HOUR to talk to someone about it.. But once I got my cashiers check and was sent up to a teller, I had to wait another 20 minutes. Oh and to make matters even better, they were $500 short on the cashiers check..and if I hadn't called Wells Fargo member services and findout through them that I was right about thinking they were short,they never would have called me because according to them"everything balanced out at the end of the day". So now, ONE WEEK after they've pretty much stolen my money, they still haven't given me any of it back because they had to "order it." I hope this story says enough. Not only don't go to this branch, but switch banks ASAP. They have always sucked. If they won't take your money literally, they'll do it through BS fees.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Mill Plain Branch at Danbury, CT
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MoneyStealers123, Sep. 05, 2013
Wells Fargo has got to be the worst bank there is. Lets just say I was there to close out my accounts and not only did I have to wait OVER AN HOUR to talk to someone about it.. But once I got my cashiers check and was sent up to a teller, I had to wait another 20 minutes. Oh and to make matters even better, they were $500 short on the cashiers check..and if I hadn't called Wells Fargo member services and findout through them that I was right about thinking they were short,they never would have called me because according to them"everything balanced out at the end of the day". So now, ONE WEEK after they've pretty much stolen my money, they still haven't given me any of it back because they had to "order it." I hope this story says enough. Not only don't go to this branch, but switch banks ASAP. They have always sucked. If they won't take your money literally, they'll do it through BS fees.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Mill Plain Branch at Danbury, CT
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Shantez 2013-09-06 12:44:35
I concur...this is the worst bank I have ever dealt with. I was recently a fraud victim that was not protected and they suspected fraudulent activity on my acct, but didn't close the acct until I notified them in regards, but mailed me a letter back dated days before the call. The check was wrote out to my daughter and signed by the perpetrator as well deposited on a Friday, and was able to withdraw over 2,000 when ONLY 57 dollars was in the acct. How could that happen when there is no money to cover the check I ask...in my honest opinion an inside job. Now I not only file a claims report, but a police report in which the claims dept states they find no fraud activity, but how is that when I submitted my police report, because my daughter never resided where I reside and I am not going to make a claim or police report against myself. I will take this matter up the chain of command, because there is definitely something wrong with this and the resolution that I was given is not acceptable.
Too slow
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Commonsense, Sep. 03, 2013
Went into this branch, waited for 15 minutes, saw I was probably going to be there a while. Luckily I don't usually bank there, so I went to another nearby bank, and took care of my business there. Lesson for the bank, if you have four teller stations but are two cheap to have more than 2 tellers, it's going to look bad, and people are going to get frustrated and bank somewhere else. Simple as that
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Cheyenne East Branch at Cheyenne, WY
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Commonsense, Sep. 03, 2013
Went into this branch, waited for 15 minutes, saw I was probably going to be there a while. Luckily I don't usually bank there, so I went to another nearby bank, and took care of my business there. Lesson for the bank, if you have four teller stations but are two cheap to have more than 2 tellers, it's going to look bad, and people are going to get frustrated and bank somewhere else. Simple as that
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Cheyenne East Branch at Cheyenne, WY
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by kukeyj 2014-03-18 23:37:46
Its probably not about being too cheap to hire more help....it may be about being careful about the people they hire. Its a bank...not a stop and go gas station. Id rather wait and have my money handled appropriately and correctly rather than be so fast and have someone make a mistake cause they dont take the time or care that they are dealing with what I use to live on....my money.
Terrible customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Golfitz, Sep. 03, 2013
If you have an afternoon to waste, this is the bank for you. Their idea of customer service is to give you a comfortable chair and ignore you. I've been to the bank three times in the last month, and I'm still waiting for someone to take care of me. If I ever have a day to waste, I'll close my account and empty my safe deposit box there. Wachovia was OK when I opened the account, Wells Fargo would get 1/2 star if I could give them one.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Hendersonville Main at Hendersonville, NC
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Golfitz, Sep. 03, 2013
If you have an afternoon to waste, this is the bank for you. Their idea of customer service is to give you a comfortable chair and ignore you. I've been to the bank three times in the last month, and I'm still waiting for someone to take care of me. If I ever have a day to waste, I'll close my account and empty my safe deposit box there. Wachovia was OK when I opened the account, Wells Fargo would get 1/2 star if I could give them one.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Hendersonville Main at Hendersonville, NC
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Horrible!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Britt1019, Sep. 03, 2013
Worst worst worst bank I have EVER been to!! Rude, SLOW employees. On a Tuesday morning, I waited over an hour to make a deposit. I ended up leaving because it was taking too long and came back at 1pm. It is 230 and I still haven't been served. Absolute terrible bank staff. I
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sand Lake Branch at Orlando, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Britt1019, Sep. 03, 2013
Worst worst worst bank I have EVER been to!! Rude, SLOW employees. On a Tuesday morning, I waited over an hour to make a deposit. I ended up leaving because it was taking too long and came back at 1pm. It is 230 and I still haven't been served. Absolute terrible bank staff. I
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sand Lake Branch at Orlando, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Worst exprience EVER~~~
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TrueSh8T, Aug. 26, 2013
I opened my account three mos ago. I explained to the account rep what my needs were ie: withdraw, deposit and child savings account. I emphasized my NEED to have deposit abilities thru my ATM. Long story short... I didn't get what I asked for. AS A MATTER OF FACT ALL MY WORRIES AND FEARS of dealing with another bank came true, when I found out she signed me up for some restricted acct. Never was I told that the acct would be a restricted acct; she just kept "mmmmmhhmming and auhing" me. I came forward with my concerns, worst part was my interactions with the staff, by far the worst consumer service ever. It seem there was more pawning me off to others who couldn't give me a definite answer to any of my questions. The worst was when I closed my acct, I was pulled out of line to see yet another Acct rep all so he (Jon Nguyen) can hand me a white deposit slip and tells me "you can get back in line now" ... I said, Are you serious? Jon, ever so immaturely peeps his head up to see the now five people wait and says "yes, it's a short line"!!! Geee, Thanks! What can you find at Wells Fargo, Staff full of immaturity. lack of customer services skills and lack of knowledge!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 185th And Sunset Blvd Branch at Beaverton, OR
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TrueSh8T, Aug. 26, 2013
I opened my account three mos ago. I explained to the account rep what my needs were ie: withdraw, deposit and child savings account. I emphasized my NEED to have deposit abilities thru my ATM. Long story short... I didn't get what I asked for. AS A MATTER OF FACT ALL MY WORRIES AND FEARS of dealing with another bank came true, when I found out she signed me up for some restricted acct. Never was I told that the acct would be a restricted acct; she just kept "mmmmmhhmming and auhing" me. I came forward with my concerns, worst part was my interactions with the staff, by far the worst consumer service ever. It seem there was more pawning me off to others who couldn't give me a definite answer to any of my questions. The worst was when I closed my acct, I was pulled out of line to see yet another Acct rep all so he (Jon Nguyen) can hand me a white deposit slip and tells me "you can get back in line now" ... I said, Are you serious? Jon, ever so immaturely peeps his head up to see the now five people wait and says "yes, it's a short line"!!! Geee, Thanks! What can you find at Wells Fargo, Staff full of immaturity. lack of customer services skills and lack of knowledge!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 185th And Sunset Blvd Branch at Beaverton, OR
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by Axel 2013-08-29 08:32:57
I am very sure you over exaggerated this entire conversation. The staff are extremely nice, the people are friendly, and they make sure your needs are met. Yea it took me a little longer but there only like 4 lines there anyway and only 2 personal bankers because it was built for less people. You probably get bad customer service because your a bad customer.
by busyRN2 2013-08-30 12:16:40
um, no, axel, i believe you are wrong. i am a good customer, nice person, and when i stopped in to discuss business i was treated like crap! very poor customer service. I also called several times and NEVER received a return call...stay local and steer clear of this institution.....1stBank or Basin....Great customer service, also good service from Fergus Federal. Never been to Bank of the Rockies....
little knowledge of employees
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by assistant1, Aug. 24, 2013
Trying to get service is terrible. Took me almost 3 months to refinance mortgage. Had too many people working on it in different parts of the country and different departments. I couldn't get a good answer from anyone when I had a question. The typical right hand did not know what the left hand was doing. On a different note, I talked with a banker about varios investment products. Poor knowledge and try to push you to the Wells Fargo funds even if they underperform other funds. They have their own interests first it seems. Would never work with them.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Eden Prairie Branch at Eden Prairie, MN
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby assistant1, Aug. 24, 2013
Trying to get service is terrible. Took me almost 3 months to refinance mortgage. Had too many people working on it in different parts of the country and different departments. I couldn't get a good answer from anyone when I had a question. The typical right hand did not know what the left hand was doing. On a different note, I talked with a banker about varios investment products. Poor knowledge and try to push you to the Wells Fargo funds even if they underperform other funds. They have their own interests first it seems. Would never work with them.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Eden Prairie Branch at Eden Prairie, MN
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Horrible Bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by susangb, Aug. 23, 2013
I have been banking with Wells Fargo since I was 19 years old and it was then Union Trust.
In May this year, my husband's business account was hacked into and the hacker stole $2,000. Wells Fargo recommended that we close all of our accounts and re-open them, which we did. It took the entire summer to straighten most everything out, but there are still a few outstanding items to be resolved.
Last month, my husband deposited a check into his business account in the amount of $10k. WF put a hold on the check, making us wait 10 business days until we could access these funds.
Yesterday, he deposited a $7,500 check and the same thing happened. When he questioned our banker and her manager, they out and out lied to us about the reason (I have come to find out that any checks deposited over $5k will more than likely be placed on hold, when I spoke to the Customer Service Rep at the "800" number I was given to call). I do not appreciate being lied to!
We are a very small company that needs to meet payroll every Friday. We cannot operate like this!
I will be switching banks tomorrow. I just don't know which bank to switch to!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Church & Elm at New Haven, CT
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby susangb, Aug. 23, 2013
I have been banking with Wells Fargo since I was 19 years old and it was then Union Trust.
In May this year, my husband's business account was hacked into and the hacker stole $2,000. Wells Fargo recommended that we close all of our accounts and re-open them, which we did. It took the entire summer to straighten most everything out, but there are still a few outstanding items to be resolved.
Last month, my husband deposited a check into his business account in the amount of $10k. WF put a hold on the check, making us wait 10 business days until we could access these funds.
Yesterday, he deposited a $7,500 check and the same thing happened. When he questioned our banker and her manager, they out and out lied to us about the reason (I have come to find out that any checks deposited over $5k will more than likely be placed on hold, when I spoke to the Customer Service Rep at the "800" number I was given to call). I do not appreciate being lied to!
We are a very small company that needs to meet payroll every Friday. We cannot operate like this!
I will be switching banks tomorrow. I just don't know which bank to switch to!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Church & Elm at New Haven, CT
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by whee 2013-08-24 11:40:00
Wells Fargo in general is a horrible bank. They are not customer service oriented at all. u have a problem, you solve it. Never ask for a refund for a bounced check fee. They bounced a $2 payment I had made and charged me $35. They are the real robbers of today. If I never had to use another bank, I would not. But, of course, they make it so you cannot use their bank without an account.
horrible bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by zpalmer, Aug. 23, 2013
They are extremly unproffeaional i have been charged three rimes for am account i closed three months ago and now i am being told there is no way for them to reimburse my money eben tho it was due to the negligence to close this acvount eben rho i was rold it had been on several occasions by bank manager i have now closes mt accounta here amd would not reccommend any one ever trust these people with your money they are never in to take your calls and when u leave messages with the peolle who.answer the phones ( what ever it is they do it appears toe that it is not very much of amything they never return these calls even when i have ckntacted them several times ...this bank is by far the worst experience i ever had in cuatomer service out of anywher i have been in my entire life ...agai. i would advise and hope that no one ever give these peoe your business because they are basically robbing you of ur money with there lazyness and ignorence
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Southport Branch at Richmond, VA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby zpalmer, Aug. 23, 2013
They are extremly unproffeaional i have been charged three rimes for am account i closed three months ago and now i am being told there is no way for them to reimburse my money eben tho it was due to the negligence to close this acvount eben rho i was rold it had been on several occasions by bank manager i have now closes mt accounta here amd would not reccommend any one ever trust these people with your money they are never in to take your calls and when u leave messages with the peolle who.answer the phones ( what ever it is they do it appears toe that it is not very much of amything they never return these calls even when i have ckntacted them several times ...this bank is by far the worst experience i ever had in cuatomer service out of anywher i have been in my entire life ...agai. i would advise and hope that no one ever give these peoe your business because they are basically robbing you of ur money with there lazyness and ignorence
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Southport Branch at Richmond, VA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by WilliamSeaton 2015-03-30 10:14:25
I have made two attempts to have this branch help me with a non-profit YMCA account. First they said that the account was too old and was a conversion from Wachovia. So, I sat and waited and was told that they would get back to me. A very nice Young Lady, Rachel helped me. Later she did call me and left me a message. I returned her call and then heard nothing back. Few days later I got an e-mail asking me to rate their service, so I filled it out. Few days after that, I got a call from the District Manager, Katey Again very nice and she apologized for any inconvenience. We set up an appointment for the 30th for me to meet with Rachel at 9am. So, I go to the branch at 10831 Midlothian Tnpke to see her at 9 am and was told that she was not in. A teller let me know that someone else would help me. He disappeared into the back and then came out and mentioned to me, "are you the one that is trying to straighten out the YMCA non-profit account?" I mentioned that yes, that was me. The Manager did not come out and explain but had a teller do it for her. So I waited over 25 minutes and then left. If you cannot keep appointments that you set and then make people wait this is not very respectful of their time. While people are nice at the bank, I give them poor ratings for their customer service.
Tough to be this bad.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FdaWankerBankers, Aug. 21, 2013
Helped by some woman named Ryanne (spelling?). Horrible uppity attitude. I truly wish that we could do away with bankers, they are next to pedophiles and murderers.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Newport Coast Branch at Newport Coast, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FdaWankerBankers, Aug. 21, 2013
Helped by some woman named Ryanne (spelling?). Horrible uppity attitude. I truly wish that we could do away with bankers, they are next to pedophiles and murderers.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Newport Coast Branch at Newport Coast, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
< Previous Page | Next Page > Page 9 of 30
Banks Nearby
Community Bank of Mississippi, CRESTVIEW BRANCH (0.1 miles)
Full Service Brick and Mortar Office
345 E James Lee Blvd
Crestview, FL 32539
Full Service Brick and Mortar Office
345 E James Lee Blvd
Crestview, FL 32539
FNBT BANK, CRESTVIEW BRANCH (0.7 miles)
Full Service Brick and Mortar Office
885 S Ferdon Blvd
Crestview, FL 32536
Full Service Brick and Mortar Office
885 S Ferdon Blvd
Crestview, FL 32536
PNC Bank, CRESTVIEW BRANCH (0.8 miles)
Full Service Brick and Mortar Office
728 N Ferdon Blvd
Crestview, FL 32536
Full Service Brick and Mortar Office
728 N Ferdon Blvd
Crestview, FL 32536
Regions Bank, CRESTVIEW BRANCH (1.7 miles)
Full Service Brick and Mortar Office
2355 S Ferdon Blvd
Crestview, FL 32536
Full Service Brick and Mortar Office
2355 S Ferdon Blvd
Crestview, FL 32536
Synovus Bank, NORTH CRESTVIEW BRANCH (1.8 miles)
Full Service Brick and Mortar Office
1139 Industrial Dr
Crestview, FL 32539
Full Service Brick and Mortar Office
1139 Industrial Dr
Crestview, FL 32539