Wells Fargo Bank, Cherry Creek Branch

Name:Wells Fargo Bank, Cherry Creek Branch
Full Service Brick and Mortar Office
Review:858 client reviews
Location:2500 E 2nd Ave
Denver, CO 80206

Denver County
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FDIC Cert:#3511

The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4767, view all, view on map
Total Assets:$1,712,535,000,000
Total Deposits:$1,462,385,000,000
Total Equity Capital:$162,354,000,000
Total Domestic Office Deposits:$1,442,034,000,000
Net Income:$7,610,000,000
Quarterly Net Income:$4,037,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%

Client Review

858 client reviews of Wells Fargo Bank scored 2 out of 5.

Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Wellsfurious, Oct. 04, 2012

The 2nd Avenue Wells Fargo has by far the worst customer service I have ever encountered. Led by Randall Pollack, the branch manager, the employees at this branch are uninformed, rude and completely unhelpful. I recently called this branch for 30 minutes before the phone was answered.i was transferred 3 times and ended up speaking with a woman whom I was told could transfer funds from one account to another. We spoke for ten minutes before she decided she could not perform this task. After receiving no return call from the manager, I called the branch at 1st and Steele. The phone was answered immediately by a pleasant, knowledgeable person who transferred the funds. I will be banking at First and Steele from now on!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Cherry Creek Branch at Denver, CO
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