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Wells Fargo Bank, CHATTAHOOCHEE BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4218, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,711,028,000,000 |
| Total Deposits: | $1,419,560,000,000 |
| Total Equity Capital: | $168,241,000,000 |
| Total Domestic Office Deposits: | $1,412,718,000,000 |
| Net Income: | $5,543,000,000 |
| Quarterly Net Income: | $5,543,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
866 client reviews of Wells Fargo Bank scored 2 out of 5.
Bad Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by miserable, Apr. 26, 2013
This branch stinks. It takes the staff forever to get something done. Always making up excuses for why something you requested has not been taken care of. They beg you to open an account with them and when they do, your just a number to them. I probably will close my account at this branch.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Chattahoochee Branch at Atlanta, GA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby miserable, Apr. 26, 2013
This branch stinks. It takes the staff forever to get something done. Always making up excuses for why something you requested has not been taken care of. They beg you to open an account with them and when they do, your just a number to them. I probably will close my account at this branch.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Chattahoochee Branch at Atlanta, GA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Airdale11 2013-05-17 17:31:26
All the nice smiles and fake happy attitudes are only good for about two minutes. Heaven forbid if you have to do any other banking besides with a teller. I have had poor experiences the last 4 times dealing with bankers. They rush to get rid of you when they make it clear they need to go to lunch, they don't call you and follow up when they say they will. And sometimes their prying questions into my personal life just go too damn far!!!! I'm seriously considering changing banks after this last visit!!!
Incompentant employees who don't care about customers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Wellshells, Sep. 27, 2011
I went into this bank for a simple name change. Sounds simple? Not at this bank.
First visit: banker ordered me a new card and said existing card would work in the interim. WRONG. I went to use it and it got declined.
Second visit: returned to this branch to have another man give me a temporary card while I continued to wait for the card with my new name to arrive in the mail. He said everything was taken care of. WRONG.
The new card finally arrived in the mail. I brought it with me on a day trip out of town, went to activate it and it wouldn't work. Customer service said they couldn't do anything since it had been reported stolen. "Stolen? I just got it in the mail yesterday!" I said.
Apparently, just walking into this bank and asking for help equals chaos. I wouldn't trust them with a child's piggy bank full of pennies let alone my hard-earned money. Switching banks thanks to this experience.
I also plan to write to corporate.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Chattahoochee Branch at Atlanta, GA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Wellshells, Sep. 27, 2011
I went into this bank for a simple name change. Sounds simple? Not at this bank.
First visit: banker ordered me a new card and said existing card would work in the interim. WRONG. I went to use it and it got declined.
Second visit: returned to this branch to have another man give me a temporary card while I continued to wait for the card with my new name to arrive in the mail. He said everything was taken care of. WRONG.
The new card finally arrived in the mail. I brought it with me on a day trip out of town, went to activate it and it wouldn't work. Customer service said they couldn't do anything since it had been reported stolen. "Stolen? I just got it in the mail yesterday!" I said.
Apparently, just walking into this bank and asking for help equals chaos. I wouldn't trust them with a child's piggy bank full of pennies let alone my hard-earned money. Switching banks thanks to this experience.
I also plan to write to corporate.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Chattahoochee Branch at Atlanta, GA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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