Wells Fargo Bank, CANBY UNION BRANCH
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866 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4218, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,711,028,000,000 |
| Total Deposits: | $1,419,560,000,000 |
| Total Equity Capital: | $168,241,000,000 |
| Total Domestic Office Deposits: | $1,412,718,000,000 |
| Net Income: | $5,543,000,000 |
| Quarterly Net Income: | $5,543,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
866 client reviews of Wells Fargo Bank scored 2 out of 5.
Poor Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JohnQPublic, Feb. 04, 2025
I had an extremely poor customer service interaction with Miguel at the Canby branch. Miguel had me repeat my question 3 times and he still didn't know what I was asking about after 3 attempts to understand my questions on a specific form Wells Fargo needs completed to have assets sent to them from another financial institution. I'm sorry, but a more knowledgeable manager/supervisor should have been brought into the conversation by Miguel after the 2nd time of the question. I'm thinking about moving a portion of my banking business out of Wells Fargo because of the poor customer service interaction I had today - super frustrated.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, CANBY UNION BRANCH at Canby, OR
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JohnQPublic, Feb. 04, 2025
I had an extremely poor customer service interaction with Miguel at the Canby branch. Miguel had me repeat my question 3 times and he still didn't know what I was asking about after 3 attempts to understand my questions on a specific form Wells Fargo needs completed to have assets sent to them from another financial institution. I'm sorry, but a more knowledgeable manager/supervisor should have been brought into the conversation by Miguel after the 2nd time of the question. I'm thinking about moving a portion of my banking business out of Wells Fargo because of the poor customer service interaction I had today - super frustrated.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, CANBY UNION BRANCH at Canby, OR
Was this review helpful to you? Yes, No Report Abuse
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