Wells Fargo Bank, Ballston Metro Branch

Name:Wells Fargo Bank, Ballston Metro Branch
Full Service Brick and Mortar Office
Review:855 client reviews
Location:1011 North Stafford Street
Arlington, VA 22201

Arlington County
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FDIC Cert:#3511

The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4927, view all, view on map
Total Assets:$1,786,611,000,000
Total Deposits:$1,514,970,000,000
Total Equity Capital:$171,777,000,000
Total Domestic Office Deposits:$1,486,000,000,000
Net Income:$13,442,000,000
Quarterly Net Income:$4,259,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%

Client Review

855 client reviews of Wells Fargo Bank scored 2 out of 5.

Wells Fargo Bank, Ballston Metro Branch at Arlington, VA
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by twitkow1, Apr. 11, 2018

I was recently a victim of the relatively widely known craigslist fraud/ scam that resulted in me depositing a significant amount of money into a craigslist's scammer's "movers account" at Wells Fargo. Realizing that I had been scammed approximately 24 hours after the deposit, I began efforts with my bank, Wells Fargo, and the police to recover the deposit before the reversal of the fake cashier's check occurred in my account. At the local Ballston Metro branch (where I had made the deposit), the bank manager (Mayowa) and teller (Porcia) were some of the most caring, sympathetic, and hard working people I have encountered. They took immediate action and worked diligently to help me recover my money after the Wells Fargo fraud personnel conducted a quick and effective independent evaluation (taking only approximately 8 total hours) of the fraud I was alleging. The bank was then able to end the bank's relationship with that individual so as to prevent anymore deposits from unsuspecting victims into that account. Additionally, the bank will no longer allow deposits of this sort beginning in May to effectively get out front of and hopefully prevent these unfortunate circumstances from happening. Finally, I know my story is unique and does not describe the normal course of business that you will have with the bank, but if you are looking for a bank that cares about people (even those who are not it's own members like myself), look no further. You will be treated with the utmost respect here and can rest assured that the bank will take action quickly and effectively to ensure that you are taken care of. I will be forever grateful to the Wells Fargo fraud personnel, but more so to Mayowa and Porcia for being such caring and good people, and helping me prevent these fraudsters/scammers from stealing my money. This is a bank you can trust (especially this Ballston Metro branch), and I hope my story inspires you to conduct whatever potential banking transactions you are contemplating at Wells Fargo.

* this review was made on Wells Fargo Bank, Ballston Metro Branch at Arlington, VA
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