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Wells Fargo Bank, ACADEMY PLACE BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Wish it were still World Savings
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dissatisfied, Jun. 10, 2011
25+ year customer and they treat me like dirt since World Savings was purchased by Wachovia and subsequently Wells Fargo. Slow to post deposits but any withdrawals are immediately posted. Their policy of manipulating posting times to create overdraft fees is well documented on the internet.
I am switching my banking to Ent which is local and more concerned with customer service. Dealing with Wells Fargo is now like dealing with a credit company. They are arrogant and snotty when you call their 800 number and I was cut off several times-unintentionally or intentionally?? Most customers probably don't know that there an 8 page legalistic contract (like a credit card agreement)which you agree to by depositing money in their bank and which I certainly never saw or was notified of until I wanted to know what the legal venue was for lodging complaints against them.
I would never recommend this bank to anyone.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Academy Place Branch at Colorado Springs, CO
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dissatisfied, Jun. 10, 2011
25+ year customer and they treat me like dirt since World Savings was purchased by Wachovia and subsequently Wells Fargo. Slow to post deposits but any withdrawals are immediately posted. Their policy of manipulating posting times to create overdraft fees is well documented on the internet.
I am switching my banking to Ent which is local and more concerned with customer service. Dealing with Wells Fargo is now like dealing with a credit company. They are arrogant and snotty when you call their 800 number and I was cut off several times-unintentionally or intentionally?? Most customers probably don't know that there an 8 page legalistic contract (like a credit card agreement)which you agree to by depositing money in their bank and which I certainly never saw or was notified of until I wanted to know what the legal venue was for lodging complaints against them.
I would never recommend this bank to anyone.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Academy Place Branch at Colorado Springs, CO
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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