Home > New York Banks > Whitestone Banks > Webster Bank Whitestone > Webster Bank, WHITESTONE BRANCH
Webster Bank, WHITESTONE BRANCH
|
| |
| Name: | Webster Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1870 |
| FDIC Insurance: | 07/01/1960 |
| Holden By: | WEBSTER FINANCIAL CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 201, view all, view on map |
| Website: | http://www.websteronline.com |
| Total Assets: | $68,950,802,000 |
| Total Deposits: | $54,316,501,000 |
| Total Equity Capital: | $8,354,197,000 |
| Total Domestic Office Deposits: | $54,271,139,000 |
| Net Income: | $456,381,000 |
| Quarterly Net Income: | $242,579,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
14 client reviews of Webster Bank scored 3 out of 5.
new yo ct
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jackx, Jul. 27, 2022
walked in, only ID was from out of State, but checking account and all pertinent paperwork was completed in about 30 minutes.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Webster Bank, Boardman Terrace Branch at New Milford, CT
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jackx, Jul. 27, 2022
walked in, only ID was from out of State, but checking account and all pertinent paperwork was completed in about 30 minutes.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Webster Bank, Boardman Terrace Branch at New Milford, CT
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
I Came for the Rate and Stayed for the Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FHH0, Sep. 01, 2020
The bank offered a unique competitive rate but clearly understands service. They know me by name on the second call; provide money and slips to my car with COVID precautions; think through to solutions.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Newton Center Branch at Newton Center, MA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FHH0, Sep. 01, 2020
The bank offered a unique competitive rate but clearly understands service. They know me by name on the second call; provide money and slips to my car with COVID precautions; think through to solutions.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Newton Center Branch at Newton Center, MA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Feeling Robbed
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ZERAFIA, Jan. 16, 2020
This morning I checked my account to see what funds were available for my grocery shopping trip later this evening. As I logged in, I was horrified to see I had yet TWO MORE OVERDRAFT FEE's both at 37.50 each. To my dismay I called the 1.800 number to speak to a representative because I had the funds in my savings account. The lady gave me such a ridiculous excuse, blaming me the customer for not selecting the correct account in which my funds would transfer over. After several minutes of listening to her excuse I decided to close out this account and switch banks. This IS HEARTBREAKING, I joined Webster after my father died because it was HIS BANK, I thought this was a Bank designed to help families, instead it takes $75.00 from me, a single mother for NO REASON.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Bloomfield Branch at Bloomfield, CT
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ZERAFIA, Jan. 16, 2020
This morning I checked my account to see what funds were available for my grocery shopping trip later this evening. As I logged in, I was horrified to see I had yet TWO MORE OVERDRAFT FEE's both at 37.50 each. To my dismay I called the 1.800 number to speak to a representative because I had the funds in my savings account. The lady gave me such a ridiculous excuse, blaming me the customer for not selecting the correct account in which my funds would transfer over. After several minutes of listening to her excuse I decided to close out this account and switch banks. This IS HEARTBREAKING, I joined Webster after my father died because it was HIS BANK, I thought this was a Bank designed to help families, instead it takes $75.00 from me, a single mother for NO REASON.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Bloomfield Branch at Bloomfield, CT
Was this review helpful to you? Yes, No Report Abuse
3 comments. Add a comment
by WebsterISGreat 2020-05-27 13:15:18
All you needed to do instead of speaking with someone on their 800 number is to call the branch office and ask for the manager or assistant manager, explain the situation and the $37.00 overdraft fees would have disappeared. It would have taken less time than to write an OMG I am so disappointed message and you would have gotten satisfaction. Unless you make a habit of bouncing checks, the people at Webster Bank are very forgiving. Call the branch next time.
by JCapp 2020-11-05 15:06:21
Nice staff except one person everytime I go to make a transaction with Shannon it’s a problem. Like being in another Country. So I pulled my account out as did most of my family.
by KEMemory 2021-04-16 16:07:32
I just read the bank's response to the woman who was charged twice for overdraft. It was not professional or kind and was written in a punitive manner. An experienced professional coule have handled it in a much more positive way as well as using it to teach others an alternative method of solving the problem.
I have used Webster Bank for 30 years and have always had positive experiences. I was very disappointed to read the response provided.
I have used Webster Bank for 30 years and have always had positive experiences. I was very disappointed to read the response provided.
Banks Nearby
Capital One, CLEARVIEW BRANCH (0.5 miles)
Full Service Brick and Mortar Office
20-02 Francis Lewis Boulevard
Whitestone, NY 11357
Full Service Brick and Mortar Office
20-02 Francis Lewis Boulevard
Whitestone, NY 11357
JPMorgan Chase Bank, WHITESTONE BRANCH (0.5 miles)
Full Service Brick and Mortar Office
153-15 Cross Island Parkway
Whitestone, NY 11357
Full Service Brick and Mortar Office
153-15 Cross Island Parkway
Whitestone, NY 11357
The First National Bank of Long Island, WHITESTONE BRANCH (0.5 miles)
Full Service Brick and Mortar Office
19-01 Utopia Parkway
Whitestone, NY 11357
Full Service Brick and Mortar Office
19-01 Utopia Parkway
Whitestone, NY 11357
Citibank, WHITESTONE BRANCH (0.6 miles)
Full Service Brick and Mortar Office
153-16 10th Avenue
Whitestone, NY 11357
Full Service Brick and Mortar Office
153-16 10th Avenue
Whitestone, NY 11357
Citizens Bank, WHITESTONE BRANCH (0.7 miles)
Full Service Brick and Mortar Office
150-07 14th Avenue
Whitestone, NY 11357
Full Service Brick and Mortar Office
150-07 14th Avenue
Whitestone, NY 11357