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Webster Bank, CHESHIRE-NORTH BRANCH
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16 client reviews
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| Name: | Webster Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1870 |
| FDIC Insurance: | 07/01/1960 |
| Holden By: | WEBSTER FINANCIAL CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 196, view all, view on map |
| Website: | www.websterbank.com |
| Total Assets: | $78,957,213,000 |
| Total Deposits: | $65,209,254,000 |
| Total Equity Capital: | $9,377,808,000 |
| Total Domestic Office Deposits: | $65,209,254,000 |
| Net Income: | $796,543,000 |
| Quarterly Net Income: | $185,024,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
16 client reviews of Webster Bank scored 3.5 out of 5.
Yelled at by bank manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by yellingatcustomers, Dec. 13, 2014
The branch manager arrogantly admits that he yells at ANYONE who yells at him either on the phone or in person. Is this exceptional customer service? What if this happened to an elderly person? Is it ever okay, under any circumstances, to yell at a customer?
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Cheshire-North Branch at Cheshire, CT
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby yellingatcustomers, Dec. 13, 2014
The branch manager arrogantly admits that he yells at ANYONE who yells at him either on the phone or in person. Is this exceptional customer service? What if this happened to an elderly person? Is it ever okay, under any circumstances, to yell at a customer?
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Cheshire-North Branch at Cheshire, CT
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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