Webster Bank, Cheshire-North Branch

Name:Webster Bank, Cheshire-North Branch
Full Service Brick and Mortar Office
Review:12 client reviews
Location:145 Highland Avenue Maplecroft Plaza
Cheshire, CT 06410

New Haven County
View Other Branches
 
Phone:203-250-5900
Branch Deposit:$126,020,000
FDIC Cert:#18221
Established:1990-10-20


The Bank

Name:Webster Bank
Concentration:Commercial Lending Specialization
Established:1870-01-01
FDIC Insurance:1960-07-01
Holden By:Webster Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:157, view all, view on map
Website:http://www.websteronline.com
Total Assets:$29,927,118,000
Total Deposits:$23,654,036,000
Total Equity Capital:$3,168,097,000
Total Domestic Office Deposits:$23,486,348,000
Net Income:$308,866,000
Quarterly Net Income:$99,230,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:13%
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Client Review

12 client reviews of Webster Bank scored 3 out of 5.

Yelled at by bank manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by yellingatcustomers, Dec. 13, 2014

The branch manager arrogantly admits that he yells at ANYONE who yells at him either on the phone or in person.  Is this exceptional customer service?  What if this happened to an elderly person?  Is it ever okay, under any circumstances, to yell at a customer?   

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Cheshire-North Branch at Cheshire, CT
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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