Home > Washington Banks > Bellevue Banks > HSBC Bank USA Bellevue > HSBC Bank USA, BELLEVUE DOWNTOWN BRANCH
HSBC Bank USA, BELLEVUE DOWNTOWN BRANCH
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77 client reviews
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| Name: | HSBC Bank USA |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/01/2004 |
| FDIC Insurance: | 07/01/2004 |
| Holden By: | HSBC HOLDINGS PLC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 22, view all, view on map |
| Website: | https://www.about.us.hsbc.com/hsbc-in-the-usa |
| Total Assets: | $165,171,605,000 |
| Total Deposits: | $135,441,104,000 |
| Total Equity Capital: | $15,470,760,000 |
| Total Domestic Office Deposits: | $130,183,717,000 |
| Net Income: | $846,550,000 |
| Return on Assets: | 1% |
| Return on Equity: | 5% |
| More... | |
Client Review
77 client reviews of HSBC Bank USA scored 1.5 out of 5.
HSBC SUCKS
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Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dumbbank, Apr. 03, 2014
I called the bank to get information about an auto loan and the banker did not have a clue what I was talking about.... I ask her is there an auto loan department and once again she had no clue... I dislike this bank.. and it the WORST...
* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
12 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dumbbank, Apr. 03, 2014
I called the bank to get information about an auto loan and the banker did not have a clue what I was talking about.... I ask her is there an auto loan department and once again she had no clue... I dislike this bank.. and it the WORST...
* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
12 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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The worst Bank Honor goes to...HSBC!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BusinessGuy98004, Apr. 02, 2014
It really is remarkable at how terrible my experience was trying to open an account. I only started the process to make it easier for us to deal with our Hong Kong and UK operations in addition to North America.
The experience was immediately bad when the first person I talked to in each bank branch could barely speak English. They indicated the maximum turnover for a business account was 3 million dollars. When I said, "Do you mean the minimum?" She responded to with a huh?
I called another local branch for HSBC and the same issue happened with the language barrier. This time I did talk to a business banker and she informed us of their requirements. When I mentioned that although we exceed that requirement by about 5 time, we have never been asked that by our other banks. She decided that a condescending attitude would be the best response.
We have therefore concluded that staying with our existing banking relationships makes the most sense after all.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
10 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BusinessGuy98004, Apr. 02, 2014
It really is remarkable at how terrible my experience was trying to open an account. I only started the process to make it easier for us to deal with our Hong Kong and UK operations in addition to North America.
The experience was immediately bad when the first person I talked to in each bank branch could barely speak English. They indicated the maximum turnover for a business account was 3 million dollars. When I said, "Do you mean the minimum?" She responded to with a huh?
I called another local branch for HSBC and the same issue happened with the language barrier. This time I did talk to a business banker and she informed us of their requirements. When I mentioned that although we exceed that requirement by about 5 time, we have never been asked that by our other banks. She decided that a condescending attitude would be the best response.
We have therefore concluded that staying with our existing banking relationships makes the most sense after all.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
10 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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