Woodforest National Bank, CRYSTAL LAKE WAL-MART BRANCH

Name:Woodforest National Bank, CRYSTAL LAKE WAL-MART BRANCH
Full Service Retail Office
Review: 3.5star114 client reviews
Location:1205 S Il Route 31
Crystal Lake, IL 60014

Mchenry County
View Other Branches
 
Phone:815-459-5372
Branch Deposit:$4,184,000
FDIC Cert:#23220
Established:09/17/2007


The Bank

Name:Woodforest National Bank
Concentration:Commercial Lending Specialization
Established:09/05/1980
FDIC Insurance:09/05/1980
Holden By:WOODFOREST FINL GROUP EMPLOYEE STK OWNERSHIP PLAN WITH 401 K PROVISIONS AMENDED&RESTATED EFF 01 01 16
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:770, view all, view on map
Website:www.woodforest.com
Total Assets:$9,081,050,000
Total Deposits:$8,088,098,000
Total Equity Capital:$814,483,000
Total Domestic Office Deposits:$8,088,098,000
Net Income:$147,808,000
Quarterly Net Income:$11,127,000
Return on Assets:2%
Return on Equity:19%
Quarterly Return on Equity:6%
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Client Review

114 client reviews of Woodforest National Bank scored 3.5 out of 5.

PROFILING AND DEFAMATION OF CHARACTER ARE ILLEGAL
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by HBCtreasurer, May. 12, 2014

Used Woodforest for Western Union Money Transfers Many times before. On March 24, 2014 a (new employee) was allowed by her manager to Refuse Service to me. The employee Profiled me as being involved in illegal activity. In her verbal comments I felt she was on the edge of defamation of my character. I represent a church who was sending money to a foreign missionary to help repair a church roof damaged from a typhoon that went through the Phillipines. I went to another Western Union facility within 5 miles of this Bank and made the transaction without issue. Shame on the employees at Woodforest National Bank who were involved with this incident.  I showed them I.D.'s and had proof of who I represented, they did not believe me. This incident should have never happened!!!!

* this review was made on Woodforest National Bank, Crystal Lake Wal-Mart Branch at Crystal Lake, IL
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by ByeFelicia 2016-03-02 04:28:17
Ummm...you do know that WNB employees have no control over Western Union correct? When your information is enters into the WU portal, WESTERN UNION flags you and does not allow the employee to continue the transaction until YOU speak with a WESTERN UNION customer service rep. Don't get mad at Woodforest, get mad at Western Union or maybe you were being scammed.
Bye Felicia.

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