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Bank of America, BAY COLONY BRANCH
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Name: | Bank of America |
Concentration: | All Other Over 1 Billion |
Established: | 10/17/1904 |
FDIC Insurance: | 01/01/1934 |
Holden By: | BANK OF AMERICA CORP |
Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
# of Branches: | 3773, view all, view on map |
Website: | www.bankofamerica.com |
Total Assets: | $2,540,116,000,000 |
Total Deposits: | $2,031,779,000,000 |
Total Equity Capital: | $236,206,000,000 |
Total Domestic Office Deposits: | $1,909,516,000,000 |
Net Income: | $28,782,000,000 |
Quarterly Net Income: | $4,591,000,000 |
Return on Assets: | 1% |
Quarterly Return on Assets: | 1% |
Return on Equity: | 12% |
Quarterly Return on Equity: | 8% |
More... |
Client Review
310 client reviews of Bank of America scored 2 out of 5.
Terrible Customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by akhm, Dec. 09, 2013
Today 12/9/13, I visited the Bay Colony Bank of America drive thru, where I did a personal deposit as well as a change order for my employers. Upon arriving back to my office, I was shocked to see the money in disarray. I had to take time out of my day to fix money that was not in order, not facing the same direction, mixed in with other denominations, as well as upside down. I was a bank teller for two years and I know that this is not a proper standard of customer service. I was highly disappointed in the value placed upon me as a customer, that I was not worth an organized change order. I called the location to let them know what happened and that this was not acceptable customer service. One of the tellers answered the phone and let me know the manager was not there and could she help me. I said yes and told her what happened. She then proceeded to laugh in my face. I asked her "Are you seriously laughing?!" and told her I would be speaking to her manager as well as closing my accounts. I am so disgusted with the lack of quality customer service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Bay Colony Branch at Dickinson, TX
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by akhm, Dec. 09, 2013
Today 12/9/13, I visited the Bay Colony Bank of America drive thru, where I did a personal deposit as well as a change order for my employers. Upon arriving back to my office, I was shocked to see the money in disarray. I had to take time out of my day to fix money that was not in order, not facing the same direction, mixed in with other denominations, as well as upside down. I was a bank teller for two years and I know that this is not a proper standard of customer service. I was highly disappointed in the value placed upon me as a customer, that I was not worth an organized change order. I called the location to let them know what happened and that this was not acceptable customer service. One of the tellers answered the phone and let me know the manager was not there and could she help me. I said yes and told her what happened. She then proceeded to laugh in my face. I asked her "Are you seriously laughing?!" and told her I would be speaking to her manager as well as closing my accounts. I am so disgusted with the lack of quality customer service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Bay Colony Branch at Dickinson, TX
2 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by MarysYyoung 2013-12-18 13:23:57
You need to get a life!I feel sorry for your employees.
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