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Wells Fargo Bank, HASTINGS MAIN BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Worst Customer Service Ever! Stay Away!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Klynn, Jan. 05, 2011
My family has banked at Norwest and then Wells Fargo for years. As homesteaders in NE, we have been pretty loyal to our banks throughout the generations. Recently, at my mother's death, we counted on our "local" Wells Fargo bank to handle issues compassionately, professionally and, of course, accurately. Not only did we receive rude and impersonal service from the branch manager, we have not to this date received POD funds even after presenting COD. No calls were returned and no resolution to date. Speaking of the phone line - with the call-tree -- if you try to get a "live" local person -- it most often routes to national number. Even my WF branch's officer in another state could not get through the line. After attempting to leave messages through a "back line" from out-of-state, we reached an ag manager who initially stated that the branch manager, Troy, would return calls. The branch manager, Troy, never returned our calls and continued to horribly botch our service. My family and I will not stop until everyone we can possibly reach out to -- reads how horrible this branch is. My hope is that someone in Wells Fargo will understand that it is a true black mark on the good name and strong brand to have such incompetent and incredibly inept leader(s) in this bank!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Hastings Main Branch at Hastings, NE
15 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Klynn, Jan. 05, 2011
My family has banked at Norwest and then Wells Fargo for years. As homesteaders in NE, we have been pretty loyal to our banks throughout the generations. Recently, at my mother's death, we counted on our "local" Wells Fargo bank to handle issues compassionately, professionally and, of course, accurately. Not only did we receive rude and impersonal service from the branch manager, we have not to this date received POD funds even after presenting COD. No calls were returned and no resolution to date. Speaking of the phone line - with the call-tree -- if you try to get a "live" local person -- it most often routes to national number. Even my WF branch's officer in another state could not get through the line. After attempting to leave messages through a "back line" from out-of-state, we reached an ag manager who initially stated that the branch manager, Troy, would return calls. The branch manager, Troy, never returned our calls and continued to horribly botch our service. My family and I will not stop until everyone we can possibly reach out to -- reads how horrible this branch is. My hope is that someone in Wells Fargo will understand that it is a true black mark on the good name and strong brand to have such incompetent and incredibly inept leader(s) in this bank!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Hastings Main Branch at Hastings, NE
15 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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