Home > New York Banks > New York Banks > JPMorgan Chase Bank New York > JPMorgan Chase Bank, 37TH & SEVENTH BRANCH
JPMorgan Chase Bank, 37TH & SEVENTH BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
One Bad Apple Spoils the entire bunch.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kays, Aug. 13, 2015
I come to this branch every single week like clockwork.The tellers all know me by now and they have a rule where you need either your id or bank card to deposit cash. A rule is a rule which I religiously abide by every single time. today I forgot my Id but had the debit card for one of my accounts so first deposit was no worries. second deposit I was read the rule of the land like if I was some common criminal. This teller is a male young guy and pretty new but omg he is lazy, yawns, stretches while attending to customers. If I got any other teller would have been no problem . But this guy was absolutely unhelpful.One of the tellers realized he was giving me a hard time and told him it was okay that that if one deposit went through okay the second was fine because I am in the bank every single week. This employee should be fired. I've seen him deal with other customers in that lazy attitude type of way and there are too many people needing jobs for this to happen. I intend to take this further than this review because they create problems for customers who they need for no good reason.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 37th & Seventh Branch at New York, NY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kays, Aug. 13, 2015
I come to this branch every single week like clockwork.The tellers all know me by now and they have a rule where you need either your id or bank card to deposit cash. A rule is a rule which I religiously abide by every single time. today I forgot my Id but had the debit card for one of my accounts so first deposit was no worries. second deposit I was read the rule of the land like if I was some common criminal. This teller is a male young guy and pretty new but omg he is lazy, yawns, stretches while attending to customers. If I got any other teller would have been no problem . But this guy was absolutely unhelpful.One of the tellers realized he was giving me a hard time and told him it was okay that that if one deposit went through okay the second was fine because I am in the bank every single week. This employee should be fired. I've seen him deal with other customers in that lazy attitude type of way and there are too many people needing jobs for this to happen. I intend to take this further than this review because they create problems for customers who they need for no good reason.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 37th & Seventh Branch at New York, NY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by tina1744 2015-09-05 14:07:36
like you said a rule is a rule. But we don;t want him to be fired if we are not working as people think we should be working, he young and in the learning stage. I suggest that he first be retrained in being courteous to the customer. If this behavior continues then maybe he should be terminated.
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