Home > Iowa Banks > Council Bluffs Banks > U.S. Bank Council Bluffs > U.S. Bank, COUNCIL BLUFFS MAIN BRANCH
U.S. Bank, COUNCIL BLUFFS MAIN BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Efficient, friendly and helpful staff!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by rondooyaya13, Oct. 16, 2015
I have managed my parent's bank accounts for the past 6 years and the main branch of US Bank in Council Bluffs is an efficiently operated, friendly and helpful place to bank! I would recommend them to anyone and have appreciated their kind and helpful service all of these years!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Council Bluffs Main Branch at Council Bluffs, IA
3 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rondooyaya13, Oct. 16, 2015
I have managed my parent's bank accounts for the past 6 years and the main branch of US Bank in Council Bluffs is an efficiently operated, friendly and helpful place to bank! I would recommend them to anyone and have appreciated their kind and helpful service all of these years!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Council Bluffs Main Branch at Council Bluffs, IA
3 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
another pissed off customer
Overall Rating
Interest Rate and Cost
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by whosucksusbanksucks, Jan. 07, 2014
I've had my account for 19 years and been with us bank for 12 years so Just wanted to say thank you to us bank for closing my accounts just because I didn't push cancel on the atm depoit not thinking anything about it I put the empty envolpe in the atm and they called irregular activty so then I went to the bank to talk with them and they said they can't do anything thing for me. What a bunch of b.s. well I geuss that's why they tick off 90% of there customers and there pretty much the worst bank out there.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Council Bluffs Main Branch at Council Bluffs, IA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby whosucksusbanksucks, Jan. 07, 2014
I've had my account for 19 years and been with us bank for 12 years so Just wanted to say thank you to us bank for closing my accounts just because I didn't push cancel on the atm depoit not thinking anything about it I put the empty envolpe in the atm and they called irregular activty so then I went to the bank to talk with them and they said they can't do anything thing for me. What a bunch of b.s. well I geuss that's why they tick off 90% of there customers and there pretty much the worst bank out there.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Council Bluffs Main Branch at Council Bluffs, IA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Banker22 2014-01-08 00:02:39
Not sure what ya did, but if you put an empty envelope in the ATM instead of hitting "cancel" I'm wondering why/how a bank (regardless of which one) would've "closed" your accounts because of a mistake you did and was clearly no harm to the bank itself (unless you marched in with a mask asking for the empty envelop back that you just deposited)? I've worked at a bank for 7 years,...no bank would do something like that based on what you've said so there must be another reason they "closed" your accounts. Banks are very cut and dry with how they work. You're either a good customer or a "risk" to them...banks (yes, even US Bank) will not close accounts based on the weird events you've explained above. That just does not happen...there had to be another reason.
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