Bank of America, WHITTWOOD CENTER BRANCH

After reading over 20 pages of reviews, it is obvious that US Bank is not for me.
My wife had had an account with USB and lost nearly $200 over an autopay mistake by USB after she had paid that amount to payoff a medical bill.  When I opened my account with USB, she advised against  doing so but I was leaving a bank with which I had done business for over 15 years (because they were now charging a fee for paper monthly statements while insisting on maintaining a $1000 minimum balance in a non interest paying "free" checking account) to find a bank which did not require a minimum balance nor charged a fee for monthly hard copy statements (electronic statements can so easily be amended after the fact or even lost completely).   My banking needs are so simple (retirement income directly deposited, checks written to pay bills, ATM used for cash withdrawals only and no minimum balance because I'm an old guy).  Well in the past two days I have experienced the frequently cited abysmal customer service.  All I had to do was deposit a tax refund check that was payable to me and my wife.  While I agree that each of us needed to endorse the check and that we needed to put her name on my account so she can access my account without a court order when I die, I don't agree that the amount of misinformation and incomplete information that I received regarding this simple procedure was at all necessary.  Now having read the tremendous number of complaints regarding USB practices, I will be doing two things:  one, closing my account just as soon as I return to work and; two, urging a class action suit against USB (a corporation with assets over ONE TRILLION DOLLARS) not because of attitude but because of actual fraudulent practices including misappropriation of monies, failure to adequately notify/publish various fees, incompetent accounting practices, and possible intrastate/interstate wire fraud.  Additionally, there does seem to be some indication of both racial and ethnic discrimination by USB customer service.  If anyone should read this  reply to the above rating, please consider what I've said.  An enterprising young lawyer or group of lawyers willing to take on a contingency fee lawsuit, could well stand to make a ton of money while people like you and me would have the satisfaction of "getting a little of ours" against such corporate arrogance.  Who knows perhaps some of the highly paid officers might even go to prison.  Thank you for reading this and  I would really love to see that it is still possible for David to chuck a stone at Goliath.

I think she was afraid for nothing. Sometimes people are courteous  enough to let someone come in also if the door is open. She did not say what he said to her to make her afraid. What she noticed most of all was his skin color or race. That make me think she is white and maybe be a racis.
I think that she should stay in her house because big black men are not going any place just like BIG white men. She should learn to pray like I do when I am afraid of someone or something. That is the only thing that would have protected  her at that time.