Fulton Bank, HERNDON BRANCH
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26 client reviews
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| Name: | Fulton Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1882 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FULTON FINANCIAL CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 216, view all, view on map |
| Website: | www.fultonbank.com |
| Total Assets: | $27,432,801,000 |
| Total Deposits: | $21,733,567,000 |
| Total Equity Capital: | $2,784,011,000 |
| Total Domestic Office Deposits: | $21,733,567,000 |
| Net Income: | $308,986,000 |
| Quarterly Net Income: | $70,749,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
26 client reviews of Fulton Bank scored 2.5 out of 5.
Bad Experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by dcarvl54, Jun. 07, 2016
Been a Fulton bank customer for over 25 years and never had such a terrible experience until i came into the Fulton bank in Herndon to close a couple of IRA's, not knowing it would be such a long drawn out ordeal. The branch manager Nicole who assisted was not confident and became nervous, she didn't know how to close our accounts. After several phone calls to several Bank departments, non stop talking and over an hour later she was able to close it NOT. We had to make several trips back to the bank because the wrong form was filled out and the calculations were incorrect. The Bank Manager needs to be more confident and more trained on IRA procedures. I have visited this branch on a few occasions and the other employees have always been very helpful and courteous. i would give them a four rating.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Herndon Branch at Herndon, VA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby dcarvl54, Jun. 07, 2016
Been a Fulton bank customer for over 25 years and never had such a terrible experience until i came into the Fulton bank in Herndon to close a couple of IRA's, not knowing it would be such a long drawn out ordeal. The branch manager Nicole who assisted was not confident and became nervous, she didn't know how to close our accounts. After several phone calls to several Bank departments, non stop talking and over an hour later she was able to close it NOT. We had to make several trips back to the bank because the wrong form was filled out and the calculations were incorrect. The Bank Manager needs to be more confident and more trained on IRA procedures. I have visited this branch on a few occasions and the other employees have always been very helpful and courteous. i would give them a four rating.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Herndon Branch at Herndon, VA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Medical
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Troy, May. 31, 2011
Where are the employees? I came into the bank to make a deposit and saw 2 tellers. One was helping a customer and the other was on the cellphone. Finally called me over. Simple deposit was made into a 5 minute ordeal. What ever happened to customer service.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Elden Street Branch at Herndon, VA
4 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Troy, May. 31, 2011
Where are the employees? I came into the bank to make a deposit and saw 2 tellers. One was helping a customer and the other was on the cellphone. Finally called me over. Simple deposit was made into a 5 minute ordeal. What ever happened to customer service.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Elden Street Branch at Herndon, VA
4 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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