WesBanco Bank, Inc., STRIP DISTRICT

Name:WesBanco Bank, Inc., STRIP DISTRICT
Full Service Brick and Mortar Office
Review: 3star11 client reviews
Location:2034 Penn Ave
Pittsburgh, PA 15222

Allegheny County
View Other Branches
 
Phone:412-402-1000
FDIC Cert:#803
Established:10/01/1998


The Bank

Name:WesBanco Bank, Inc.
Concentration:Commercial Lending Specialization
Established:01/20/1870
FDIC Insurance:01/01/1934
Holden By:WESBANCO INC
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:196, view all, view on map
Website:www.wesbanco.com
Total Assets:$17,686,314,000
Total Deposits:$13,419,919,000
Total Equity Capital:$2,541,168,000
Total Domestic Office Deposits:$13,419,919,000
Net Income:$174,244,000
Quarterly Net Income:$38,368,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:6%
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Client Review

11 client reviews of WesBanco Bank, Inc. scored 3 out of 5.

Local Business Manager
 1star Overall Rating
 4star Interest Rate and Cost
 1star Office Environment & Staff
 5star Waiting Time
 1star Other Services
by Btwist, Jun. 11, 2013

My restaurant has been a long time client of Fidelity/West Banco and have always received great service at the Pittsburgh Strip District Branch.  My recent visit on 6/11 was not the same though.  I walked into the empty branch, walked about a foot in front of the ropes and waited to be greeted.  The teller (Laura) called me up and greeted me by saying... "Can you wait in line next time; I have personal information in front of me that you can't look at!"  
Being in the customer service business, this was certainly not anyway to greet a long time customer and left me with a terrible impression of the change over to West Banco, in regards to their training of customer service.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Strip District at Pittsburgh, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Patches1017 2013-08-25 12:33:49
I'm shocked by your review Btwist. Every time I walk into the bank I always see the bank teller (Laura) smiling and greeting me by name. I believe it is a curtesy to wait in line so the person's information in front of you is kept private.

All Reviews...

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