Home > Pennsylvania Banks > Pittsburgh Banks > WesBanco Bank, Inc. Pittsburgh > WesBanco Bank, Inc., STRIP DISTRICT
WesBanco Bank, Inc., STRIP DISTRICT
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11 client reviews
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| Name: | WesBanco Bank, Inc. |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/20/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WESBANCO INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 182, view all, view on map |
| Website: | www.wesbanco.com |
| Total Assets: | $18,649,074,000 |
| Total Deposits: | $14,456,604,000 |
| Total Equity Capital: | $2,728,605,000 |
| Total Domestic Office Deposits: | $14,456,604,000 |
| Net Income: | $171,376,000 |
| Quarterly Net Income: | $54,997,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
11 client reviews of WesBanco Bank, Inc. scored 3 out of 5.
Local Business Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Btwist, Jun. 11, 2013
My restaurant has been a long time client of Fidelity/West Banco and have always received great service at the Pittsburgh Strip District Branch. My recent visit on 6/11 was not the same though. I walked into the empty branch, walked about a foot in front of the ropes and waited to be greeted. The teller (Laura) called me up and greeted me by saying... "Can you wait in line next time; I have personal information in front of me that you can't look at!"
Being in the customer service business, this was certainly not anyway to greet a long time customer and left me with a terrible impression of the change over to West Banco, in regards to their training of customer service.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Strip District at Pittsburgh, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Btwist, Jun. 11, 2013
My restaurant has been a long time client of Fidelity/West Banco and have always received great service at the Pittsburgh Strip District Branch. My recent visit on 6/11 was not the same though. I walked into the empty branch, walked about a foot in front of the ropes and waited to be greeted. The teller (Laura) called me up and greeted me by saying... "Can you wait in line next time; I have personal information in front of me that you can't look at!"
Being in the customer service business, this was certainly not anyway to greet a long time customer and left me with a terrible impression of the change over to West Banco, in regards to their training of customer service.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on WesBanco Bank, Inc., Strip District at Pittsburgh, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Patches1017 2013-08-25 12:33:49
I'm shocked by your review Btwist. Every time I walk into the bank I always see the bank teller (Laura) smiling and greeting me by name. I believe it is a curtesy to wait in line so the person's information in front of you is kept private.
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