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Wells Fargo Bank, BEE RIDGE BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Incompetent.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jpatrick7, Oct. 15, 2011
I had a Wachovia account before they were bought out by Wells Fargo. Recently I had my wallet stolen and asked one of their bankers if they would help me set up a new account and cancel out my debit card. This process took hours, in which she set the card to a wrong address, linked it to my old account on accident, and also kept pushing me to try a different account then the one I wanted. 30 days later I look at my account and there is a massive charge linked to my old account number, after inquiry I found out that when she "closed out" my account she didn't let the pending transactions finish and so it over drew me, they then charged my account $122 to pay it off, which is significantly more then the overage. When it was Wachovia they we're a great bank, now that they're Wells Fargo they are absolutely terrible. I have had issue's since day 1. Between them not letting me cash my paychecks that I have been bringing to that branch for 3 years, to making it frustrating and impossible to simply cancel anything.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bee Ridge And Cattlemen Brnch at Sarasota, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jpatrick7, Oct. 15, 2011
I had a Wachovia account before they were bought out by Wells Fargo. Recently I had my wallet stolen and asked one of their bankers if they would help me set up a new account and cancel out my debit card. This process took hours, in which she set the card to a wrong address, linked it to my old account on accident, and also kept pushing me to try a different account then the one I wanted. 30 days later I look at my account and there is a massive charge linked to my old account number, after inquiry I found out that when she "closed out" my account she didn't let the pending transactions finish and so it over drew me, they then charged my account $122 to pay it off, which is significantly more then the overage. When it was Wachovia they we're a great bank, now that they're Wells Fargo they are absolutely terrible. I have had issue's since day 1. Between them not letting me cash my paychecks that I have been bringing to that branch for 3 years, to making it frustrating and impossible to simply cancel anything.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bee Ridge And Cattlemen Brnch at Sarasota, FL
Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by bankingblues 2013-07-01 17:16:21
I too have had TERRIBLE customer service at bee ridge and cattleman branch. I was a long standing client at this branch when it was wachovia. Everyone made a point to bend over backwards with help and a friendly attitude and ALWAYS Knew my name before they even saw it on paper. It was easy friendly and wonderful.
Then the change. I thought... great: wells fargo, big company. It will probably be even better. But the rudeness, the couldnt care less attitude, the lack of being able to do routine things through the drive through that Ive been doing for years. The indignance is just appalling, truly. ON 5 [yes 5] different occassions, Ive had to go into the bank from the drive through to get the same routine thing accomplished [a deposit of my spouses check]. have had to talk to a manager, who each and every time has said that she has now squared it away and promised it would not happen again. I have told her also about the rudeness of the employees[particularly drive through]. And lack of apologies or simple courtesy. No one seems to care about "that" aspect of it. I am obviously not alone on this complaint. Why do they keep people like this?? I have gotten so that I hate to go make a deposit because I know it will be a pain the .....
Believe me, We will probably go somewhere else soon. We have 3 accounts at this branch. we should be treated like the regulars that we have been for so long.
In a nutshell, your local branch should feel like a small town bank no matter who they are.Employees you know and trust[and know you!] a smiling face, and ease of banking. Customer service people. Sorry to see that so many others have had similar issues.
Then the change. I thought... great: wells fargo, big company. It will probably be even better. But the rudeness, the couldnt care less attitude, the lack of being able to do routine things through the drive through that Ive been doing for years. The indignance is just appalling, truly. ON 5 [yes 5] different occassions, Ive had to go into the bank from the drive through to get the same routine thing accomplished [a deposit of my spouses check]. have had to talk to a manager, who each and every time has said that she has now squared it away and promised it would not happen again. I have told her also about the rudeness of the employees[particularly drive through]. And lack of apologies or simple courtesy. No one seems to care about "that" aspect of it. I am obviously not alone on this complaint. Why do they keep people like this?? I have gotten so that I hate to go make a deposit because I know it will be a pain the .....
Believe me, We will probably go somewhere else soon. We have 3 accounts at this branch. we should be treated like the regulars that we have been for so long.
In a nutshell, your local branch should feel like a small town bank no matter who they are.Employees you know and trust[and know you!] a smiling face, and ease of banking. Customer service people. Sorry to see that so many others have had similar issues.
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