U.S. Bank, JUANITA BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Don't Waste your TIME or MONEY
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by nire, Mar. 21, 2011
After getting repeated calls, voicemails and offers to switch my high APR credit card to a lower one, I decided to stop in my local branch to speak to someone in person. I waited 20 minutes while listening to two Personal Bankers talk about allergies. Hello, I'm waiting for one of you guys to help me!!! I left and decided to come back another day when sudden allergies wasn't the main topic or priority. After I spoke to one of the Personal Bankers, she said that she'd reverse some shady charges that automatically happened from online banking, also said she'd get me a lower APR, and she'd call me back by that evening to let me know.
Its been over a week and I haven't heard from USBANK and none of the things she said she would do have been done.
Bottom line: waste of time and money. This bank has taken hundreds of dollars in overdraft fees from me (before it became semi-illegal and before banks let you 'opt out' of courtesy overdraft coverage), and I paid over $600 in acount management fees and interest assessed fees last year alone.
I'm closing my account this week and joining a credit union.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Juanita Branch at Kirkland, WA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby nire, Mar. 21, 2011
After getting repeated calls, voicemails and offers to switch my high APR credit card to a lower one, I decided to stop in my local branch to speak to someone in person. I waited 20 minutes while listening to two Personal Bankers talk about allergies. Hello, I'm waiting for one of you guys to help me!!! I left and decided to come back another day when sudden allergies wasn't the main topic or priority. After I spoke to one of the Personal Bankers, she said that she'd reverse some shady charges that automatically happened from online banking, also said she'd get me a lower APR, and she'd call me back by that evening to let me know.
Its been over a week and I haven't heard from USBANK and none of the things she said she would do have been done.
Bottom line: waste of time and money. This bank has taken hundreds of dollars in overdraft fees from me (before it became semi-illegal and before banks let you 'opt out' of courtesy overdraft coverage), and I paid over $600 in acount management fees and interest assessed fees last year alone.
I'm closing my account this week and joining a credit union.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Juanita Branch at Kirkland, WA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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