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JPMorgan Chase Bank, STRATFORD BARNUM AVENUE BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4995, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,459,261,000,000 |
| Total Deposits: | $2,516,998,000,000 |
| Total Equity Capital: | $312,794,000,000 |
| Total Domestic Office Deposits: | $2,042,646,000,000 |
| Net Income: | $52,502,000,000 |
| Quarterly Net Income: | $12,445,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 17% |
| Quarterly Return on Equity: | 16% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Horrible Branch!!!
Overall Rating
by Scarlet, Aug. 31, 2013
I went here to open my account years ago and the lady assisting me aggressively pushed a credit card on me which I closed as soon as I got home because I felt so uncomfortable with the whole situation.
About a month ago I decided to close my checking account because I had switched to another bank. I went in on 7/26 and was in and out in 15 mins. The gentleman even refunded me the monthly charge they charged me for that month. On 8/26 I get an email telling me that my account is not just open but in a negative due to the monthly charge. I go back to the same branch and another gentleman takes my info and says that everything will be set. By 8/29 my account was still red and open so I went back to the bank to see what is going on.
Another gentleman assisted me and told me because it will take a little bit to process the refund they are giving me for the monthly charge and the account needs to be in the green before they can close it, to give him a call on 8/30 so that he can close it. I decided to go into the back on 8/30 instead of giving him a call to make sure that everything is done properly. Because he was busy with another customer, one of his colleagues assisted me and informed me that the account is in the process of being closed. So even though I did not call him, he had remembered my issue and took the initiative to solve the problem.
He is the only reason I am giving this location 2 stars instead of 1. You guys need more people like him and less people like the first two gentlemen who apparently you pay to stand there and look pretty and not to do their job.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Stratford Barnum Avenue Branch at Stratford, CT
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Scarlet, Aug. 31, 2013
I went here to open my account years ago and the lady assisting me aggressively pushed a credit card on me which I closed as soon as I got home because I felt so uncomfortable with the whole situation.
About a month ago I decided to close my checking account because I had switched to another bank. I went in on 7/26 and was in and out in 15 mins. The gentleman even refunded me the monthly charge they charged me for that month. On 8/26 I get an email telling me that my account is not just open but in a negative due to the monthly charge. I go back to the same branch and another gentleman takes my info and says that everything will be set. By 8/29 my account was still red and open so I went back to the bank to see what is going on.
Another gentleman assisted me and told me because it will take a little bit to process the refund they are giving me for the monthly charge and the account needs to be in the green before they can close it, to give him a call on 8/30 so that he can close it. I decided to go into the back on 8/30 instead of giving him a call to make sure that everything is done properly. Because he was busy with another customer, one of his colleagues assisted me and informed me that the account is in the process of being closed. So even though I did not call him, he had remembered my issue and took the initiative to solve the problem.
He is the only reason I am giving this location 2 stars instead of 1. You guys need more people like him and less people like the first two gentlemen who apparently you pay to stand there and look pretty and not to do their job.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Stratford Barnum Avenue Branch at Stratford, CT
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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